Wiki News

ev|Service Manager

2017

Date	Functionality	Detail
June	Integration	Zendesk Chat (Zopim); Live Chat Tools
	Integration	Associate photos with ev\|SM employees via an integration model
	User Guide	Directories: Employees; Locations, Departments; Suppliers; Groups
		Transition: Common Expenses Catalog
		Reference Tables: Knowledge Prerequisites; Employee Availability Status
	Administration	Employees: Page reviewed
May	Integration	Everbridge
	Web services REST	New methods: Departments; Locations
	Auto Connect Link	New procedure How to use CTI
	All the Release Notes and Change Log pages	Addition of navigation buttons Last version; Next version
April	Web services REST	3 new methods: * See the list of the URL of documents attached to an incident/request * See the justification (comment) of an incident/request * Upload and attach a document to an incident/request Close an incident-request: Optional fields updated
March	Integration	Zapier, Jira Software (via Zapier), Trello (via Zapier), Scalable
	Integration	Bomgar: Sessions with Jump Clients & various improvments
	Web Services REST	API references list: one page per method
	REST action type in the workflows and business rules	API REST - Action types settings
		Workflows, Business rules, Graphical process editor
		User profiles: REST API field
	Questionnaires	Questions, Multi-section questionnaires, Dynamic values
	Questionnaires	Standard questionnaires, Manage questions wizard
	Tag	Specific tag: #CLICK_HERE_LINK#
	Import/Export	* New objects exports: Mail components, Questionnaires, Multi-sections questionnaires * Rewiew of the naming convention of exported objects * User profiles : Export wizard (XML format)
	Form	Full modification of the Quick call, Page reviewed
	GUI	Logout, Browser notifications
	Managing the platform	* Customize manager accounts * Customize the CSS stylesheet
	license management	Page reviewed
	Default values
	FAQ, Troubleshooting and Best Practice	Pages grouped

2016

Date	Functionality	Detail
December	Release Notes document	H2.2016 - Change Log
	Good Practice Questionnaires
	Filter	Conditions field: description of Date type search options
	smoServer functions
October	Release Notes documents	H2.2016 - Release Notes
	Accessibility Compliance	Section 508 law
	Wiki news: Feedback on content	button available on each wiki page
September	User Guide	Operation: Incidents, Service requests, Problems and Known errors
		Transition: Requests for change, Investment requests
		Reference tables
	Videos	Administration: Access management, Workflows and Business rules, Reporting tools
		Operation: Incidents and service requests management
		Transition: Requests for change management, Knowledge management
	Integration	Microsoft OCS/Lync
	GUI	Screens updated with the new style guide
	Other parameters	Labels and comments updated
	Other parameters	New parameter {SM} Calendar: Fields displayed in hint on an action
	Mail components	Tags:Mail component category
	Views	Updating and Reformatting
	Full-text sarch	Predictive entry in the history of previous searches
	Import/Export	Include different types of EXP in a single export
	Reporting and integration models folders	Profiles management via filters
	Administration, Utilisation	New presentation in blocks
July	Version History	Updating and Reformatting
	Wiki news	Identification of the wiki updates with logos:
	Integration	Addition of Introduction; Supplement to the Partial list of systems to be integrated with EasyVista; New categories; Addition of logos: for new products and for updated products
	Parent Query > Best practice	Addition of external fields in EasyVista tables
	The reports editor (smoReportDesigner)	Updating Examples files to download
H1	Release Notes documents	H1.2016 - Release Notes
		H1.2016 - Change Log
		H1.2016 - Known Errors
	View	Procedure How to enable geolocation using Google Maps
	Graphical Process Editor	Updating and Reformatting
	Roles	Updating and Reformatting
	Tags	Updating and Reformatting
	Click2Get - Software Packages	Best practice; Windows environment variables
	Questionnaires: Constraints examples

2015

Date	Functionality	Detail
Q4	User Interface	Asset Management: Equipment, Software and Licenses, Contracts
	User Interface	References tables
	Integration	How to automate integration
		Integration models
		The tool for Running integrations (smoIntegration)
		The System scheduling (smoBackOffice)
		The tool for Running Preimports (smoBackOfficeClient)
		Task Scheduler
	Life cycle and Workflow	Life cycle for a problem
Q2	Release Notes documents	Q2.2015 - Release Notes
	Release Notes documents	2015 - Change Log
	Questionnaire	Dynamic content, Questions dedicated to applications
	Life cycle of Incidents/Requests	Integration in Workflows and Graphical Process Editor
	Roles	List of System roles
	Wizards	Updating and Reformatting
	The Reports editor (smoReportDesigner)
May	Integration	"Scripts Launch" wizard; Microsoft Active Directory (AD); Administration Tools; SCCM Distribution
	Forms
	Employees	Notifications
March	Integration	GLPI; Dell KACE; Nexthink
	Access Management	Passwords Management
	Access Management	EasyCrypt
	Global Search
	All Administration pages	Reshaping the text, Homogenization of terms
	All Administration pages	Identification of the Best Practice: * New section * New logo in the text
February	Release Notes documents	2015.1 - Release Notes
	Release Notes documents	2015 - Change Log
	The Graphical Process Editor	New functionalities (toolbar)
	Questionnaire	Save the answers in the SD_REQUEST table (new field Targets)
	Integration	Connect White Paper
		Preimport
		Landesk ITAM Suite; Microsoft SCCM / SMS
	Technical White Paper	2015 Version
	Troubleshooting and Recommendations	No XML were found for the GUID

2014

Date	Functionality	Detail
December	Wiki Home page	New presentation
October	Release Notes document	2014 September - Release Notes
April	Release Notes documents	2014.1 - Release Notes
April	Release Notes documents	2014.1 - Change Log
March	Global Search
	Troubleshooting and Recommendations	No XML were found for the GUID
	Tips and Tricks	Addition
	EasyVista GUI	Quick Call
	EasyVista GUI	Global Search
	Quick Call	Access via an Employees list
	Views	Screens
	Filters	Screens
February	Full-Text Search
	Rules for Writing SQL Queries
	Questionnaire
	Troubleshooting and Recommendations	Problems in sending email
	Troubleshooting and Recommendations	Performance problems
	Wiki Home page	Troubleshooting and Recommendations, Manage the EasyVista platform, Wiki news
	Parent queries	Screens, Procedure How to use relations from an existing parent query
January	Other Parameters
	Search	Search help on lists of values
	Chat	Contacts list
	Discussions	User Moderator
	Menus	Alphabetical order of the options

2013

Date		Functionality	Detail
March		Release Notes documents	2013 - Release Notes
March		Release Notes documents	2013 - Change Log

2012

Date		Functionality	Detail
Juin		Release Notes document	2012 - Change Log

ev|Apps Builder

2017

Date	Functionality	Detail
June	Release Notes documents	Phosphore - Release Notes
	Release Notes documents	Phosphore - Change Log
	Apps Templates	New presentation of the page with pictures into context
	Apps Templates	Standard Service Wokplace; Advanced Service Wokplace
May	App Gallery	Public mode; Shortcuts
	The graphic editor of apps	New properties (Show main toolbar, Show app list, Choose user); Desktop/Mobile view modes
	The pages of an app	Public/private pages
	The text editor of apps	Data Picker advanced tags Special link tags functionality
	Widgets library	Close Incident Wizard custom widget
		Authentication
		Menu: New properties (Theme properties Cell Style: Icon Color On, Hover, Text Color On Hover, Cell Width, Cell Border Radius)
		Tab: New properties (Scrollable Tabs, Device Native Style)
		Search Filter: New property (Device Native Style)
	Data source library	EasyVista: New properties (Force Search To Get Data)
	Data source library	Online CSV: New properties (/Base URI, Decimal Separator Character, Thousand Separator Character); Procedure How to create a CSV Online file from a Google document
	The Color Picker	New GUI
	All the Release Notes and Change Log pages	Addition of navigation buttons Last version; Next version
March	Service Store Template	New version 2.7 and Page rewiewed
March	FAQ, Troubleshooting and Best Practice	Grouping of pages

2016

Date	Functionality	Detail
December	Release Notes documents	H2.2016 - Release Notes
		H2.2016 - Change Log
		H2.2016 - Known Errors
	Integration	tawk.to
		REST web services; List of API references
		Widgets allowing integrations: addition of Integration examples section
	Widgets library	Update Incident Wizard custom widget
		Html Script widget: JSON functions; Bubble chart example
		Menu widget: Datasource pointing to incident, service, change catalog
		Youtube widget: New properties
		Search Filter widget: New properties
		Tab widget and Sliding Page widget: Page modification via icon
	Data sources library	REST (Connector) data source
		REST data source: Exposed properties; Comparison between REST and REST (Connector)
		EasyVista data source: Master-detail relation
	The theme editor	Export of themes
	The graphic editor	Exposed properties; Favicon
	The text editor	Updating and Reformatting
	Connectors	New type of connector REST
	Documents download	Updating and Reformatting
October	Integration	Twitter; Yammer
October	Wiki news: Feedback on content	button available on each wiki page
September	Release Notes documents	H1.2016 - Change Log
	Release Notes documents	H1.2016 - Known Errors
	Vidéo	The graphic editor of apps
	Integration	Cisco WebEx; Google Analytics; Qlik Sense
		Google Agenda
		New section Integration examples on widgets Html Script, Secured Html, Menu, Button and data sources CSV, Online CSV, REST
July	Wiki WebHome >	Addition of new entries: Integration and Version History
	Version History	Updating and Reformatting
	Wiki news	Identification of the wiki updates with logos:
	Integration	Addition of Introduction; New categories
		Addition of logos: for new products and for updated products
		Agile CRM; Google Agenda; Google Sheets; Oracle Marketing Cloud (Eloqua); Skype; UserVoice; WordPress; XWiki
	White Paper
H1	Release Notes document	H1.2016 - Release Notes
	Integration	Freshdesk; Zendesk
	Html Script widget	Procedures: How to display a Date/Time widget How to display an RSS feed How to embed one or more Google Calendars
	Add a shortcut to an App

2015

Date	Functionality	Detail
Q4	Release Notes document	H2 2015 - Change Log
	Migration	Correction of graphics settings of old apps
	Migration	Known errors
	Integration	Bomgar Remote Control
	Integration	REST data source
	Best Practice - Apps Creation
	Template Apps	Applications Gallery Template
	Template Apps	Service Store Template
	Custom widgets	Custom Widgets Dictionary
	The theme editor	Principles of inheritance for graphic properties
		Graphic properties of a page
		Properties of widget types in the theme editor
		Theme properties widgets: Update, New presentation, Addition of examples
		The Icon library
		Select a color via
	The App Gallery	Shortcuts
	The App Gallery	Management of third-party products integration, Theme Designer Profile, Screens updated
	The graphic editor	Procedure: Screens updated, Addition in the Design Pane
	Access Management	Everyone Team, Theme Designer Profile
	Trusted Provider	Best Practice, Procedure, Examples
	Widget Library	Layout: Screens updated
		Menu: Properties updated
		Data Viewer: Properties updated
		Filter List: Display mode
		Tab: Vertical Tab and Horizontal Tab widgets grouping
		Sliding Image: Stretch Image new field
	General remarks on widgets	Principles of inheritance for graphic properties
Q2	Release Notes document	Q2 2015 - Change Log
	EasyVista Knowledge Base	Knowledge Base widget
		Global Search Result custom widget
		EasyVista Knowledge Base data source
	Data Source Library	MS SQL Server
		EasyVista: Master-Detail relation, Sort order
		EasyVista KPI: Master-Detail relation
	General remarks on data sources	Master-Detail relation
	Widget Library	Google Maps: Maps style
		Menu: New page displaying (target)
		Data Viewer: Master-Detail relation in Form mode
	The text editor of apps
	The graphic editor	Logo displaying in toolbar in Execution mode
Q1	Release Notes document	February 2015 - Change Log
	Widget Library	HTML Composer
		Breadcrumbs
		Sliding Image
		Google Map: Zoom, PinCircle visualization type, Management of transportation
		Bar Chart, Line Chart, Pie/Donut Chart: Limitation of the number of loaded data and displayed data
		Menu: New action type
	General remarks on widgets	Drill-down, Location virtual field, EasyVista action processing buttons, EasyVista Service Requests
	Select a color via
	Access Management	Trusted Provider
	Connectors	Alias and Execution contexts
	All pages	Reshaping the text, Homogenization of terms
	All pages	Identification of the Best Practice: * New section * New logo in the text
February	Menu widget
	Click2Get
	Click2Get - Software Packages

2014

Date	Functionality	Detail
December	Wiki Home page	New presentation
November	Release Notes document	November 2014 - Release Notes
	Access Management
	Connectors
	The text editor of apps
	Widget Library	Accordion; Filter List; Horizontal Tab; Page; Search Filter; Slideshare; Sliding Page; Sliding Panel; Vertical Tab
	Data Source Library	CSV Online; JSON Online; JSON; MySQL
August	The App Gallery
	Data Source Library	Composite; CSV; EasyVista; EasyVista KPI
	Widget Library	Layout; Bar Chart; Benchmark Chart; Bullet Chart; Button; Data Viewer; Gauge; Google Map; Html Script; Line Chart; Pie Donut Chart; Secured Html; Twitter; Vimeo; Youtube

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Last modified by Christine Daussac on 2017/06/29 18:41

Created by Administrator XWiki on 2015/02/13 17:18

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