ev|Service Manager - 2017 - Change Log

Last modified on 2023/07/25 17:40

Current Version : 2023.4.108.0.05See the Previous VersionSee the Next Version

NoteChangeLog

   All the files provided in a fix are cumulative. You must apply all the changes when applying a fix.

   The change log only gives you information on changes and help you find out if a fix solves your issue.

Caution

  • Eligible platforms
    • Fix 2016.1.324.0 can be applied on an existing platform running a 2015 version or above.
    • From Fix 2016.1.315.0, only PHP 5.6.x to 7.2.x versions are supported.

Fix 2016.1.324.0 (2019-09-26)

  • [R1908_017]: Fixed Spanish translations in asset management.
  • [R1908_010]: Fixed a bug on integrations made with the "Add only" option to prevent record changes.
  • [R1908_002]: Fixed a bug on the interpretation of some tags in WorkFlow emails.
  • [R1907_035]: Fixed a bug when adding additional recipients in a mailing step.
  • [R190627_00002]: Fixed a bug on the 'Search' attribute of Web Service REST calls to allow filtering on null values.
  • [R190626_00005]: Fixed a bug on the configuration and execution of pivot tables in a PHP 7.2 environment.
  • [R190626_00001]: Fixed a bug when archiving known errors: the end date was not correctly filled.
  • [R190624_00002]: Fixed a bug on the visibility of archived known errors when we want to attach a known error to another.
  • [R190619_00001]: Fixed a bug on tickets created via TSA not to take into account the style that the mail can contain.
  • [R190614_00001]: Fixed a bug on exp import when some text strings are exactly 36 characters long.
  • [R190611_00004]: Fixed a bug on the mapping of the 'Comment' and 'Description' fields in REST calls.
  • [R190527_00002]: Fixed a bug on the 'Update Domains' wizard when launched in environments with many thousands of domains.
  • [R190521_00003]: Fixed a bug on logins containing special characters from Bosnian, Croatian, Montenegrin, Polish, Sorbian and Serbian alphabets.
  • [R190507_00022]: Fixed a bug on REST Web Services calls that contains the ':' equality operator.
  • [R180918_00002]: Fixed a bug on the time zone of the connected user when he uses an interactive filter on a 'Date and time' type field.
  • [R180625_00001]: Fixed a bug on the user's log after using the 'Process this action' wizard.
  • [R170515_00002]: Fixed a bug on the default provider choice when creating a new order from the stock management.

Fix 2016.1.321.0 (2019-03-04)

Notes:
  • Admissibles Platforms: Fix 2016.1.321.0 can be applied on an existing platform running a 2015 version or above.
  • Be careful: From Fix 2016.1.315.0, PHP 7.2.x versions are supported in beta. Versions 5.4.x and 5.5.x are no longer supported. In summary, this fix supports PHP 5.6.x to 7.2.x.
  • [R190219_00002]: Fixed a bug on license usage in an SSO environment with a load balancer.
  • [R190211_00003]: Fixed a bug when creating a new contract.
  • [R190211_00002]: Fixed a bug when saving a Workflow.
  • [R190125_00002]: Fixed a bug on the email formatting associated to the 'On Loan' wizard.
  • [R190114_00003]: Fixed a bug when modifying life cycles.
  • [R190110_00002]: Fixed a bug on the rendering of decimal numbers in report designer.
  • [R190103_00001]: Fixed a bug on the interpretation of the 'Comment' and 'Description' tags in REST WebServices steps.
  • [R181221_00005]: Fixed a bug on the generation of REST logs in a PHP 5.6 environment.
  • [R181214_00001]: Fixed the filter 'Approvals to complete' in the 'Operation / Actions / Actions of my groups' menu.
  • [R181213_00003]: Fixed a bug on the concatenation of data in the target fields of a questionnaire.
  • [R181212_00007]: Fixed a bug when modifying the connection string of an integration template.
  • [R181212_00005]: Homogenization of public API URLs when closing a step.
  • [R181212_00003 / R181218_00001 / R181219_00002]: Fixed a bug on the interpretation of tags containing special characters in REST calls.
  • [R181204_00005]: Fixed a bug on the names of reports generated via scheduled reports.
  • [R181126_00003]: Fixed a bug on parent / child dependencies on scheduled tasks.
  • [R181122_00005]: Fixed a bug when reorganizing catalogs.
  • [R181120_00001]: Fixed a bug on '12:00 AM' and '12:00 PM' hours in scheduled tasks.
  • [R181115_00001]: Fixed a bug on the software update in Discovery inventories.
  • [R181114_00001]: Fixed a bug on the redirection when the user is in timeout in an SSO environment.
  • [R181022_00001]: Fixed a bug on the REST API to allow emptying a date field.
  • [R181018_00001]: Fixed a bug when creating a new employee from the QuickCall.
  • [R180928_00001 / R190125_00001] : Optimization of the predictive search to retrieve in priority the exact results.
  • [R180816_00001]: Fixed a bug in the CloseRequest WebService when it is used in business rules.
  • [R180321_00002]: Fixed a bug on disconnect notifications when the corresponding parameter is 0.
  • [R170626_00002]: Fixed a bug on the management of profiles in conditional representations.
  • [R140404_00001]: Fixed a display bug on news in the notification bar.
  • [R140110_00006]: Fixed an encoding bug for some characters in the generation of scheduled reports.
  • [R131118_00003]: Fixed a display bug when planning integrations.
  • [R130813_00001]: Fixed a bug on the import of indicators.

Fix 2016.1.315.0 (2018-10-30)

Notes:
  • Admissibles Platforms: Fix 2016.1.315.0 can be applied on an existing platform running a 2015 version or above.
  • Be careful: From Fix 2016.1.315.0, PHP 7.2.x versions are supported in beta. Versions 5.4.x and 5.5.x are no longer supported. In summary, this fix supports PHP 5.6.x to 7.2.x.
  • [R181019_00001]: Fixed a bug when using the 'Solve Incident' button from the 'Search' button of an Action form.
  • [R181009_00002]: Fixed a bug when editing the license tab of the order form.
  • [R181003_00002]: Fixed a bug on the visibility of the HTML code when hovering the 'Questions/Answers' tab.
  • [R180917_00001]: Fixed a bug on added fields in wizards when they are set with a 'List of Values'.
  • [R180914_00001]: Fixed a bug on the 'Notify Support Person' wizard when launched from a closed request.
  • [R180913_00001]: Fixed a bug to prevent the creation of new system action types.
  • [R180905_00001]: Fixed a bug on the integrity of a text when it contains the '<' character.
  • [R180803_00003]: Fixed a bug on the category update in the Quickcall form after changing the CI.
  • [R180803_00002]: Fixed a bug on the 'Incident Project Link' query.
  • [R180802_00002]: Added the option 'Display: No (Leave current Wizard behavior unchanged)' on date type fields in wizards.
  • [R180710_00001]: Fixed a bug on 'SQL List' questions when a value contains the '&' character and the user searches for it.
  • [R180706_00002]: Fixed a bug on the display of a read-only memo field in a form.
  • [R180706_00001]: Fixed a bug on the memo field WYSIWYG component in order to act on fonts.
  • [R180627_00004]: Fixed a bug on the dynamic value '@now' in questionnaires.
  • [R180627_00001]: Fixed a display bug on 'Radio Button' questions.
  • [R180615_00002]: Fixed a display bug on conditional step icons in the Workflow editor.
  • [R180530_00002]: Fixed a bug when using the 'Solve Incident' button from the 'Known Error' button of an Action form.
  • [R180509_00001]: Fixed a bug when creating a new category in the Asset Management module.
  • [R180420_00002]: Fixed a bug when removing 'Authorized Root Causes' on a catalog entry.
  • [R180418_00002]: Fixed a bug on consumable orders when the article has multiple potential suppliers.
  • [R180417_00002]: Fixed a display bug on the 'Status' field when creating a new problem with immediate resolution.
  • [R180301_00003]: Fixed a bug on queries when you want to join a table already available.
  • [R180129_00002]: Fixed a bug on assets filter in the 'Delivery Reception' wizard.
  • [R170621_00003]: Fixed a bug on the 'Amount Charged Back' calculation of a service request after requalifying it.
  • [R170529_00001]: Fixed a bug when pasting images in a memo field of a multi-section questionnaire.
  • [R170301_00001]: Fixed a bug when resuming a draft from the Quickcall form.
  • [R161114_00003]: Fixed a bug on Dashboard grids when a record contains the nchar(1) stray character.
  • [R161103_00001]: Fixed a bug on the 'Requalify the Topic' option via the transfer wizard when the 'Group' field is overloaded.
  • [R160907_00008]: Fixed a bug when accessing a view from a scheduled alert.
  • [R150519_00001]: Fixed a bug on external field tags in the immediate resolution wizard email.
  • [R181031_00001]: Improved the 'Create Request' REST method to allow to fill available fields.
  • [R181025_00001]: Fixed the REST method 'Create Task'.
  • [R181003_00001]: Fixed the default JSON wrapper on the 'Close Incident or Request' REST resource.
  • [R180713_00001]: Improved the 'GET Request Documents' resource to allow external downloads.
  • [R180606_00001]: Fixed a bug on the interpretation of 'headers' in new REST connections.
  • [R180525_00001]: Fixed a bug on the status when a ticket is continued via Webservice.

Patch 2016.1.305.4 (2018-07-12)

Notes:
  • Admissibles Platforms: Patch 2016.1.305.4 can only be applied onto an existing platform which is already using/running Service Manager version 2016.1.305.1 or 2016.1.305.2.

[R180615_00001]: Fixed a bug on orders creation from the 'Logistics' menu to take into account the price discounted from the catalog.
[R180601_00001]: Fixed a bug on consumables inbound.
[R180503_00001]: Fixed a bug on the 'Questions / Responses' tab in order not to display HTML tags.

Patch 2016.1.305.2 (2018-05-02)

Notes:
  • Admissibles Platforms: Patch 2016.1.305.2 can only be applied onto an existing platform which is already using/running Service Manager version 2016.1.305.1.
  • [R180424_00001]: Fixed a bug to correctly display CMDB images with Flash.
  • [R180420_00001]: Fixed a bug on REST call returning ticket references.
  • [R180419_00002]: Fixed a bug on the PATCH method of the REST API.
  • [R180410_00001]: Fixed a bug on the test functionality in purges in Italian.

Fix 2016.1.305.1 (2018-04-17)

Notes:
  • Admissibles Platforms: Fix 2016.1.305.1 can be applied on an existing platform running a 2015 version or above.
  • [R180403_00002]: Fixed a bug when adding external field in the 'Install / Move' wizard.
  • [R180403_00001]: Fixed a bug on the Quickcall to correctly refresh Memo fields.
  • [R180323_00002]: Fixed a bug on the LAST_UPDATE format field in the REST API.
  • [R180323_00001]: Fixed a bug when using the 'max_rows' parameter in REST calls.
  • [R180314_00001]: Fixed a display bug when adding a software to follow.
  • [R180308_00001]: Optimization of the 'New Investment' wizard for mass entries.
  • [R180228_00001]: Fixed a bug on the alignment of options in Radio Button questions.
  • [R180226_00001]: Fixed a bug on the Full-Text search from an action form when the target knowledge has an application perimeter.
  • [R180220_00001]: Fixed a bug on the 'Download' questions in the Quickcall when you access the questionnaire twice (first time via the 'Questionnaire' button and a second time via the transfer wizard).
  • [R180209_00001]: Fixed a display bug on the new CMDB graph when launched from the Quickcall.
  • [R180201_00001]: Fixed a bug on REST Workflows steps when some parameters are empty.
  • [R180131_00001]: Fixed a bug on REST calls in multi-line environments.
  • [R180130_00002]: Fixed a bug when creating service requests and when there is at least one material associated with a decimal price.
  • [R180125_00002] / [R180125_00003] / [R180222_00002]: Fixed a bug when exporting multiple objects with the same name from the generic 'Export' menu.
  • [R180118_00001] / [R180301_00002]: Fixed a bug on the Memo Editor to have options to format a list.
  • [R180115_00002]: Fixed a bug on the preview of a budget commitment via the 'New Order' wizard.
  • [R180110_00003]: Fixed a bug on the insertion of an answer in a Memo field: the answer was copied twice.
  • [R180108_00001]: Fixed a bug on REST calls using the 'internalqueries' method.
  • [R180102_00001]: Added the date of installation of Windows hotfixes in Discovery Inventories.
  • [R171220_00003]: Fixed a display bug on questionnaires when you want to condition the display of a question based on the result of another question with SQL content.
  • [R171208_00002]: Fixed a bug on the Quickcall to allow to use a template when the constraints on the minimum number of characters required for the description and the resolution are not respected.
  • [R171207_00003]: Fixed a bug on the 'Create Related Action': when we were on a filtering domain, locations were not correctly rendered.
  • [R171127_00001]: Fixed a bug on scheduled alerts using parent query 'Known Errors and Knowledge'.
  • [R171115_00003]: Fixed a bug on SD_REQUEST custom queries that also contains the CREATION_DATE_UT field of the AM_ACTION table.
  • [R171114_00001]: Fixed a redirection bug when a user is logged out due to a timeout and has not done any action.
  • [R171108_00001]: Fixed a bug on disconnection of sessions after timeout.
  • [R171027_00001]: Fixed a bug on REST calls when a memo field contains more than 379 characters.
  • [R171016_00001]: Optimization on the group choice during a requalification if the Workflow contains conditional steps and / or internal queries.
  • [R170908_00003]: Fixed a bug on the 'Reorganize my Tabs' tool in the 'Design' module.
  • [R170904_00003]: Fixed a bug on adding an option to a service catalog when the service catalog contains application perimeters.
  • [R170419_00001]: Fixed a bug on the 'Return to Stock' wizard and the default value that can be set in the 'Location' field.
  • [R170414_00001]: Optimized the printing of large Workflows requiring pagination.
  • [R170411_00003]: Fixed a bug on profile management and menus related to questionnaires.
  • [R170321_00001]: Fixed a bug on the indicators when they are in 'Gauge' mode with inverted colors.
  • [R170112_00001]: Fixed a bug when copying questions / answers via a SQL step: if an answer contained an apostrophe, the step did not work correctly.
  • [R160907_00004] / [R180323_00003]: Fixed a bug on the predictive search in forms: when we entered an exact reference, the corresponding record was not displayed.
  • [R160223_00002]: Fixed a bug on emails sent to employees who do not have LANGUAGE_ID: the default language of the platform is now well taken into account.
  • [R150112_00001] / [R171020_00002]: Optimization of investment requests' creation to automatically fill in the 'Supplier' and 'Public price' fields when it is possible.
  • [R141204_00002]: Fixed a bug on 'Continual Improvement' graphics when records are sorted on a 'Date' type field.
  • [R141117_00002]: Fixed a bug on CSV exports using a view with a breaking point and empty values.

Patch 2016.1.300.2 (2018-03-14)

Notes:
  • Admissibles Platforms: Patch 2016.1.300.2 can only be applied onto an existing platform which is already using/running Service Manager version 2016.1.300.0.
  • [R180212_00001]: Fixed a bug when accessing different records referring to the same block.
  • [R180131_00001]: Fixed a bug on REST WebService calls when the Service Manager platform is installed in multilines.

Fix 2016.1.300.0 (2017-12-08)

Notes:
  • Admissibles Platforms: Fix 2016.1.300.0 can be applied on an existing platform running a 2015 version or above.
  • Be careful: From Fix 2016.1.300.0, PHP version 5.4 is no longer compatible. The PHP version 5.5 is compatible but is no longer supported (see PHP Supported Version). Because of this, we advise you to go directly to PHP version 5.6.
  • [R171114_00002]: Fixed a bug on the categories displayed in the quickcall when the current domain filters them: sorting is now done on full names.
  • [R171113_00002]: Fixed a bug when deleting a document that was automatically shared between multiple linked requests.
  • [R171017_00002]: Fixed a bug on the error message displayed when there is a crash in a questionnaire.
  • [R171013_00001]: Fixed a bug on views when setting graphical alerts on the 'Priority' field.
  • [R171010_00001]: Fixed a bug on document uploads via WebServices.
  • [R170929_00001]: Fixed some Italian labels in the memo editor.
  • [R170928_00002]: Fixed a display bug on plannings for English users: '12 am' was displayed twice.
  • [R170928_00001]: Changed the 'Assign Services' wizard to make it available from a problem action form.
  • [R170926_00002]: Fixed a bug on the 'Create Unavailability' wizard when the concerned Configuration Item has relationships with other Configuration Items that form a loop.
  • [R170926_00001]: Fixed a bug when exporting Mails Components.
  • [R170918_00002]: Fixed a bug when sending mail through the 'Create Related Action' wizard: the email was sent to archived employees if there was any.
  • [R170915_00001]: Fixed some labels in Portuguese.
  • [R170907_00001]: Fixed a bug on the 'New Service Request' wizard that no longer offered the choice of financial validator in certain cases.
  • [R170901_00002]: Fixed a bug on the quickcall: it was possible to access the problem's catalog and the project's catalog from the predictive search.
  • [R170901_00001]: Fixed a bug on questionnaires when a 'File Upload' question is called multiple times in the same Workflow.
  • [R170804_00002]: Fixed a bug on REST calls that list tickets to be able to enable sorting on the 'Last Update' field.
  • [R170627_00002]: Fixed a bug on LDAP authentication to differentiate errors between a wrong password entry and 'nonexistent account'.
  • [R170607_00004]: Fixed a bug when adding a table to a parent query from a form using Google Chrome.
  • [R170519_00001]: Modification of the 'New Investment Request' wizard in order to optimize ergonomics when entering orders.
  • [R170130_00002]: Fixed a bug to show absences on plannings.
  • [R161219_00002]: Fixed a bug on equipment filtering 'In Stock' in the corresponding tab of the equipment catalog.
  • [R161121_00004]: Fixed a bug on graphic representations to correctly display all sections and legends.
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