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Caution

• Eligible platforms
  • Fix 2016.1.324.0 can be applied on an existing platform running a 2015 version or above.
  • From Fix 2016.1.315.0, only PHP 5.6.x to 7.2.x versions are supported.

Fix 2016.1.324.0 (2019-09-26)

• [R1908_017]: Fixed Spanish translations in asset management.
• [R1908_010]: Fixed a bug on integrations made with the "Add only" option to prevent record changes.
• [R1908_002]: Fixed a bug on the interpretation of some tags in WorkFlow emails.
• [R1907_035]: Fixed a bug when adding additional recipients in a mailing step.
• [R190627_00002]: Fixed a bug on the 'Search' attribute of Web Service REST calls to allow filtering on null values.
• [R190626_00005]: Fixed a bug on the configuration and execution of pivot tables in a PHP 7.2 environment.
• [R190626_00001]: Fixed a bug when archiving known errors: the end date was not correctly filled.
• [R190624_00002]: Fixed a bug on the visibility of archived known errors when we want to attach a known error to another.
• [R190619_00001]: Fixed a bug on tickets created via TSA not to take into account the style that the mail can contain.
• [R190614_00001]: Fixed a bug on exp import when some text strings are exactly 36 characters long.
• [R190611_00004]: Fixed a bug on the mapping of the 'Comment' and 'Description' fields in REST calls.
• [R190527_00002]: Fixed a bug on the 'Update Domains' wizard when launched in environments with many thousands of domains.
• [R190521_00003]: Fixed a bug on logins containing special characters from Bosnian, Croatian, Montenegrin, Polish, Sorbian and Serbian alphabets.
• [R190507_00022]: Fixed a bug on REST Web Services calls that contains the ':' equality operator.
• [R180918_00002]: Fixed a bug on the time zone of the connected user when he uses an interactive filter on a 'Date and time' type field.
• [R180625_00001]: Fixed a bug on the user's log after using the 'Process this action' wizard.
• [R170515_00002]: Fixed a bug on the default provider choice when creating a new order from the stock management.

Fix 2016.1.321.0 (2019-03-04)

• [R190219_00002]: Fixed a bug on license usage in an SSO environment with a load balancer.
• [R190211_00003]: Fixed a bug when creating a new contract.
• [R190211_00002]: Fixed a bug when saving a Workflow.
• [R190125_00002]: Fixed a bug on the email formatting associated to the 'On Loan' wizard.
• [R190114_00003]: Fixed a bug when modifying life cycles.
• [R190110_00002]: Fixed a bug on the rendering of decimal numbers in report designer.
• [R190103_00001]: Fixed a bug on the interpretation of the 'Comment' and 'Description' tags in REST WebServices steps.
• [R181221_00005]: Fixed a bug on the generation of REST logs in a PHP 5.6 environment.
• [R181214_00001]: Fixed the filter 'Approvals to complete' in the 'Operation / Actions / Actions of my groups' menu.
• [R181213_00003]: Fixed a bug on the concatenation of data in the target fields of a questionnaire.
• [R181212_00007]: Fixed a bug when modifying the connection string of an integration template.
• [R181212_00005]: Homogenization of public API URLs when closing a step.
• [R181212_00003 / R181218_00001 / R181219_00002]: Fixed a bug on the interpretation of tags containing special characters in REST calls.
• [R181204_00005]: Fixed a bug on the names of reports generated via scheduled reports.
• [R181126_00003]: Fixed a bug on parent / child dependencies on scheduled tasks.
• [R181122_00005]: Fixed a bug when reorganizing catalogs.
• [R181120_00001]: Fixed a bug on '12:00 AM' and '12:00 PM' hours in scheduled tasks.
• [R181115_00001]: Fixed a bug on the software update in Discovery inventories.
• [R181114_00001]: Fixed a bug on the redirection when the user is in timeout in an SSO environment.
• [R181022_00001]: Fixed a bug on the REST API to allow emptying a date field.
• [R181018_00001]: Fixed a bug when creating a new employee from the QuickCall.
• [R180928_00001 / R190125_00001] : Optimization of the predictive search to retrieve in priority the exact results.
• [R180816_00001]: Fixed a bug in the CloseRequest WebService when it is used in business rules.
• [R180321_00002]: Fixed a bug on disconnect notifications when the corresponding parameter is 0.
• [R170626_00002]: Fixed a bug on the management of profiles in conditional representations.
• [R140404_00001]: Fixed a display bug on news in the notification bar.
• [R140110_00006]: Fixed an encoding bug for some characters in the generation of scheduled reports.
• [R131118_00003]: Fixed a display bug when planning integrations.
• [R130813_00001]: Fixed a bug on the import of indicators.

Fix 2016.1.315.0 (2018-10-30)

• [R181019_00001]: Fixed a bug when using the 'Solve Incident' button from the 'Search' button of an Action form.
• [R181009_00002]: Fixed a bug when editing the license tab of the order form.
• [R181003_00002]: Fixed a bug on the visibility of the HTML code when hovering the 'Questions/Answers' tab.
• [R180917_00001]: Fixed a bug on added fields in wizards when they are set with a 'List of Values'.
• [R180914_00001]: Fixed a bug on the 'Notify Support Person' wizard when launched from a closed request.
• [R180913_00001]: Fixed a bug to prevent the creation of new system action types.
• [R180905_00001]: Fixed a bug on the integrity of a text when it contains the '<' character.
• [R180803_00003]: Fixed a bug on the category update in the Quickcall form after changing the CI.
• [R180803_00002]: Fixed a bug on the 'Incident Project Link' query.
• [R180802_00002]: Added the option 'Display: No (Leave current Wizard behavior unchanged)' on date type fields in wizards.
• [R180710_00001]: Fixed a bug on 'SQL List' questions when a value contains the '&' character and the user searches for it.
• [R180706_00002]: Fixed a bug on the display of a read-only memo field in a form.
• [R180706_00001]: Fixed a bug on the memo field WYSIWYG component in order to act on fonts.
• [R180627_00004]: Fixed a bug on the dynamic value '@now' in questionnaires.
• [R180627_00001]: Fixed a display bug on 'Radio Button' questions.
• [R180615_00002]: Fixed a display bug on conditional step icons in the Workflow editor.
• [R180530_00002]: Fixed a bug when using the 'Solve Incident' button from the 'Known Error' button of an Action form.
• [R180509_00001]: Fixed a bug when creating a new category in the Asset Management module.
• [R180420_00002]: Fixed a bug when removing 'Authorized Root Causes' on a catalog entry.
• [R180418_00002]: Fixed a bug on consumable orders when the article has multiple potential suppliers.
• [R180417_00002]: Fixed a display bug on the 'Status' field when creating a new problem with immediate resolution.
• [R180301_00003]: Fixed a bug on queries when you want to join a table already available.
• [R180129_00002]: Fixed a bug on assets filter in the 'Delivery Reception' wizard.
• [R170621_00003]: Fixed a bug on the 'Amount Charged Back' calculation of a service request after requalifying it.
• [R170529_00001]: Fixed a bug when pasting images in a memo field of a multi-section questionnaire.
• [R170301_00001]: Fixed a bug when resuming a draft from the Quickcall form.
• [R161114_00003]: Fixed a bug on Dashboard grids when a record contains the nchar(1) stray character.
• [R161103_00001]: Fixed a bug on the 'Requalify the Topic' option via the transfer wizard when the 'Group' field is overloaded.
• [R160907_00008]: Fixed a bug when accessing a view from a scheduled alert.
• [R150519_00001]: Fixed a bug on external field tags in the immediate resolution wizard email.

• [R181031_00001]: Improved the 'Create Request' REST method to allow to fill available fields.
• [R181025_00001]: Fixed the REST method 'Create Task'.
• [R181003_00001]: Fixed the default JSON wrapper on the 'Close Incident or Request' REST resource.
• [R180713_00001]: Improved the 'GET Request Documents' resource to allow external downloads.
• [R180606_00001]: Fixed a bug on the interpretation of 'headers' in new REST connections.
• [R180525_00001]: Fixed a bug on the status when a ticket is continued via Webservice.

Patch 2016.1.305.4 (2018-07-12)

[R180615_00001]: Fixed a bug on orders creation from the 'Logistics' menu to take into account the price discounted from the catalog.
[R180601_00001]: Fixed a bug on consumables inbound.
[R180503_00001]: Fixed a bug on the 'Questions / Responses' tab in order not to display HTML tags.

Patch 2016.1.305.2 (2018-05-02)

• [R180424_00001]: Fixed a bug to correctly display CMDB images with Flash.
• [R180420_00001]: Fixed a bug on REST call returning ticket references.
• [R180419_00002]: Fixed a bug on the PATCH method of the REST API.
• [R180410_00001]: Fixed a bug on the test functionality in purges in Italian.

Fix 2016.1.305.1 (2018-04-17)

• [R180403_00002]: Fixed a bug when adding external field in the 'Install / Move' wizard.
• [R180403_00001]: Fixed a bug on the Quickcall to correctly refresh Memo fields.
• [R180323_00002]: Fixed a bug on the LAST_UPDATE format field in the REST API.
• [R180323_00001]: Fixed a bug when using the 'max_rows' parameter in REST calls.
• [R180314_00001]: Fixed a display bug when adding a software to follow.
• [R180308_00001]: Optimization of the 'New Investment' wizard for mass entries.
• [R180228_00001]: Fixed a bug on the alignment of options in Radio Button questions.
• [R180226_00001]: Fixed a bug on the Full-Text search from an action form when the target knowledge has an application perimeter.
• [R180220_00001]: Fixed a bug on the 'Download' questions in the Quickcall when you access the questionnaire twice (first time via the 'Questionnaire' button and a second time via the transfer wizard).
• [R180209_00001]: Fixed a display bug on the new CMDB graph when launched from the Quickcall.
• [R180201_00001]: Fixed a bug on REST Workflows steps when some parameters are empty.
• [R180131_00001]: Fixed a bug on REST calls in multi-line environments.
• [R180130_00002]: Fixed a bug when creating service requests and when there is at least one material associated with a decimal price.
• [R180125_00002] / [R180125_00003] / [R180222_00002]: Fixed a bug when exporting multiple objects with the same name from the generic 'Export' menu.
• [R180118_00001] / [R180301_00002]: Fixed a bug on the Memo Editor to have options to format a list.
• [R180115_00002]: Fixed a bug on the preview of a budget commitment via the 'New Order' wizard.
• [R180110_00003]: Fixed a bug on the insertion of an answer in a Memo field: the answer was copied twice.
• [R180108_00001]: Fixed a bug on REST calls using the 'internalqueries' method.
• [R180102_00001]: Added the date of installation of Windows hotfixes in Discovery Inventories.
• [R171220_00003]: Fixed a display bug on questionnaires when you want to condition the display of a question based on the result of another question with SQL content.
• [R171208_00002]: Fixed a bug on the Quickcall to allow to use a template when the constraints on the minimum number of characters required for the description and the resolution are not respected.
• [R171207_00003]: Fixed a bug on the 'Create Related Action': when we were on a filtering domain, locations were not correctly rendered.
• [R171127_00001]: Fixed a bug on scheduled alerts using parent query 'Known Errors and Knowledge'.
• [R171115_00003]: Fixed a bug on SD_REQUEST custom queries that also contains the CREATION_DATE_UT field of the AM_ACTION table.
• [R171114_00001]: Fixed a redirection bug when a user is logged out due to a timeout and has not done any action.
• [R171108_00001]: Fixed a bug on disconnection of sessions after timeout.
• [R171027_00001]: Fixed a bug on REST calls when a memo field contains more than 379 characters.
• [R171016_00001]: Optimization on the group choice during a requalification if the Workflow contains conditional steps and / or internal queries.
• [R170908_00003]: Fixed a bug on the 'Reorganize my Tabs' tool in the 'Design' module.
• [R170904_00003]: Fixed a bug on adding an option to a service catalog when the service catalog contains application perimeters.
• [R170419_00001]: Fixed a bug on the 'Return to Stock' wizard and the default value that can be set in the 'Location' field.
• [R170414_00001]: Optimized the printing of large Workflows requiring pagination.
• [R170411_00003]: Fixed a bug on profile management and menus related to questionnaires.
• [R170321_00001]: Fixed a bug on the indicators when they are in 'Gauge' mode with inverted colors.
• [R170112_00001]: Fixed a bug when copying questions / answers via a SQL step: if an answer contained an apostrophe, the step did not work correctly.
• [R160907_00004] / [R180323_00003]: Fixed a bug on the predictive search in forms: when we entered an exact reference, the corresponding record was not displayed.
• [R160223_00002]: Fixed a bug on emails sent to employees who do not have LANGUAGE_ID: the default language of the platform is now well taken into account.
• [R150112_00001] / [R171020_00002]: Optimization of investment requests' creation to automatically fill in the 'Supplier' and 'Public price' fields when it is possible.
• [R141204_00002]: Fixed a bug on 'Continual Improvement' graphics when records are sorted on a 'Date' type field.
• [R141117_00002]: Fixed a bug on CSV exports using a view with a breaking point and empty values.

Patch 2016.1.300.2 (2018-03-14)

• [R180212_00001]: Fixed a bug when accessing different records referring to the same block.
• [R180131_00001]: Fixed a bug on REST WebService calls when the Service Manager platform is installed in multilines.

Fix 2016.1.300.0 (2017-12-08)

• [R171114_00002]: Fixed a bug on the categories displayed in the quickcall when the current domain filters them: sorting is now done on full names.
• [R171113_00002]: Fixed a bug when deleting a document that was automatically shared between multiple linked requests.
• [R171017_00002]: Fixed a bug on the error message displayed when there is a crash in a questionnaire.
• [R171013_00001]: Fixed a bug on views when setting graphical alerts on the 'Priority' field.
• [R171010_00001]: Fixed a bug on document uploads via WebServices.
• [R170929_00001]: Fixed some Italian labels in the memo editor.
• [R170928_00002]: Fixed a display bug on plannings for English users: '12 am' was displayed twice.
• [R170928_00001]: Changed the 'Assign Services' wizard to make it available from a problem action form.
• [R170926_00002]: Fixed a bug on the 'Create Unavailability' wizard when the concerned Configuration Item has relationships with other Configuration Items that form a loop.
• [R170926_00001]: Fixed a bug when exporting Mails Components.
• [R170918_00002]: Fixed a bug when sending mail through the 'Create Related Action' wizard: the email was sent to archived employees if there was any.
• [R170915_00001]: Fixed some labels in Portuguese.
• [R170907_00001]: Fixed a bug on the 'New Service Request' wizard that no longer offered the choice of financial validator in certain cases.
• [R170901_00002]: Fixed a bug on the quickcall: it was possible to access the problem's catalog and the project's catalog from the predictive search.
• [R170901_00001]: Fixed a bug on questionnaires when a 'File Upload' question is called multiple times in the same Workflow.
• [R170804_00002]: Fixed a bug on REST calls that list tickets to be able to enable sorting on the 'Last Update' field.
• [R170627_00002]: Fixed a bug on LDAP authentication to differentiate errors between a wrong password entry and 'nonexistent account'.
• [R170607_00004]: Fixed a bug when adding a table to a parent query from a form using Google Chrome.
• [R170519_00001]: Modification of the 'New Investment Request' wizard in order to optimize ergonomics when entering orders.
• [R170130_00002]: Fixed a bug to show absences on plannings.
• [R161219_00002]: Fixed a bug on equipment filtering 'In Stock' in the corresponding tab of the equipment catalog.
• [R161121_00004]: Fixed a bug on graphic representations to correctly display all sections and legends.