Notes

NoteChangeLog

Oxygen 2.1.4 - Build 2018.1.185.5
(2020-06-02 SaaS - 2020-06-09 On-Premise)

Bug Fixes

• [R1907_029] : Fixed a bug when running the "Forgot your Password?" procedure from the home page
• [R2001_019] : Fixed a bug related to the choice of a group in a workflow (additional recipients)
• [R2002_035] : Fixed a bug regarding POST and PUT for ASSET_CHARACTERISTICS (REST)
• [R2002_045] : Fixed a bug regarding curly brackets in lists (memos fields)
• [R2003_006] : Fixed a bug regarding the WYSIWYG property in the "Notify Support Person" wizard
• [R2003_009] : Fixed a bug regarding the extraction of platform logs from the Administration menu
• [R2003_034] : Fixed a bug related to the use of a proxy when using a SOAP type webservice
• [R2003_047] : Added the "Link to a parent incident" wizard in the "Incidents for my groups" menu
• [R2003_048] : Fixed a bug related to the "inline" search in LIST and COMBO fields
• [R2003_049] : Fixed a bug related to rights management in the search bar
• [R2003_053] : Fixed a bug that prevented printing Report Designer reports from the timeline
• [R2003_058] : Correction of a graphical display bug on lists when applying a graphical alert on a field
• [R2004_002] : Fixed a graphical display bug regarding the Subject field when creating new tickets when a domain has different levels
• [R2004_008] : Fixed a bug that prevented to make the Service field mandatory when creating new tickets
• [R2004_010] : Fixed a bug that prevented editing the comment of the current action (+ accessing the Studio)
• [R2004_016] : Fixed a bug causing a refresh on the creation screen of some elements (news, role)
• [R2004_021] : Fixed a bug preventing the correct interpretation of the variable @@ID@@@ on the action form
• [R2004_023] : Fixed a bug preventing to retrieve the COMMENT and DESCRIPTION fields of actions via REST
• [R2004_024] : Fixed a bug that prevented to define the "Done" section in read-only in the timeline
• [R2004_025] : Fixed a bug regarding the display of the message "Changes you made may not be saved" when creating new tickets
• [R2005_008] : Fixed an accessibility bug preventing the reading of certain areas via the NVDA software
• [R2005_013] : Fixed a bug related to the printing of Report Designer files under Oxygen

Oxygen 2.1.3 - Build 2018.1.185.2
(2020-03-30 SaaS - 2020-04-06 On-Premise)

Bug Fixes

• [R180801_00003/R1908_025] : Fixed a bug when updating the Title field and E_ fields upon doing a REST call (POST) on SD_REQUEST
• [R1910_012] : Update of the Title field (SD_REQUEST.TITLE) of a ticket with the title of the mail (AST)
• [R1910_016] : Fixed a bug related to the missing search functionality against treeviews in popup windows
• [R1910_021] : Fixed a bug when displaying timesheets
• [R1910_071] : Fixed a bug related to custom filters that are applied on grids
• [R1912_015] : Fixed a bug when filling the title field of a ticket from the search bar
• [R2001_003] : Fixed a bug related to a wrong label. The label Manager was displayed instead of Function
• [R2001_018] : Fixed a bug related to the mandatory property of the Description field when creating a new ticket
• [R2001_026] : Fixed a but related to a maformed URI when configuring a REST resource
• [R2001_034] : Modification of the timeline interface to add the start and end date of the action
• [R2001_035] : Fixed a bug related to the IS_HIDDEN attribute in the timeline when displaying actions
• [R2001_042] : Fixed a bug when scrolling grids with a zoom set to 80%
• [R2002_003] : Fixed a bug related to the Save button on the quickcall screen when using fields in read only
• [R2002_006] : Fixed a bug when displaying wizards while a drilldown is applied on grids (and when exporting EXP)
• [R2002_007] : Modification of the CMDB - REQUEST CHANGE wizard to be able to add the TITLE field
• [R2002_008] : Fixed a bug related to the display of answers in questionnaires
• [R2002_010] : Fixed a bug related to the mandatory property of the Description field in the timeline
• [R2002_011] : Fixed a bug when applying conditional forms
• [R2002_013] : Fixed a bug when displaying the error message "Invalid token"
• [R2002_016] : Fixed a bug in the logs displaying the following error message "The scalar variable "@@ID@@" must be declared"
• [R2002_019] : Fixed a bug when using 2 fields in drill-downs on grids
• [R2002_020] : Fixed a bug when displaying the lightning shaped icon on Action records
• [R2002_021] : Fixed a bug when opening a problem record from the incident record
• [R2002_022] : Fixed a bug to access the Validations menu with a Front Office profile
• [R2002_023] : Fixed a bug when editing multilingual fields in catalogs
• [R2002_024] : Fixed a bug when clicking on auto-connection links with restricted rights
• [R2002_027] : Fixed a bug when putting a comment in the timeline and saving a task
• [R2002_029] : Fixed a bug related to the parameter "{SM} Back Office quick call: Minimum number of characters required in Description and Solution"
• [R2002_031] : Fixed a bug to block the access to the "Off-canvas" menu and the "More" button
• [R2002_032] : Fixed a bug when creating news using REST with HTML tags
• [R2002_033] : Fixed a bug when using 2 fields in drill-downs on grids
• [R2002_037] : Fixed a bug related to updating the urgency field only using REST
• [R2002_039] : Fixed a bug to update several actions in progress
• [R2002_041] : Fixed a bug related to the persistence of the theme (default, dark) chosen by end-users
• [R2002_043] : Fixed a bug related to the EQUIPMENT metaobject
• [R2002_044] : Fixed a bug when displaying the error message "Section.php"
• [R2003_005] : Fixed a bug when switching grids to full screen mode
• [R2003_007] : Fixed a graphical bug when running treeview searches in popup windows
• [R2003_044] : Fixed a bug in the timeline when filling values in list type fields
• [R1909_051] : Fixed a bug regarding the layout of the header question type in questionnaires

Oxygen 2.1.2 - Build 2018.1.183.0
(2020-02-17 SaaS - 2020-02-25 On-Premise)

Bug Fixes

• [R140320_00003] : Fixed a bug with HTML tags within memo fields
• [R140521_00004] : Fixed a bug when archiving employees whose consequence was deleting users' bookmarks
• [R140527_00005] : Fixed a bug when modifying a view in the menu "Discovery / Administration / Inventory Duplicates"
• [R140723_00001] : Fixed a bug when using the functionality called "Bar code selection" under IE10
• [R140904_00006] : Fixed a bug in the Finish wizard (WF - Finish) to differentiate root causes between Incidents and Problems
• [R140905_00003] : Fixed a bug regarding charged back amount upon changing the quantity of items when creating a new service request
• [R141103_00003] : Fixed a bug when displaying a contract from an Asset record
• [R141110_00001] : Fixed a bug regarding MARK1 and MARK2 fields (float instead of integer) in reporting queries
• [R180514_00001] : Fixed an inheritance bug with the end date of a parent incident on its children after closing the parent.
• [R180628_00001] : Fixed a bug on line breaks rendering in 'Memo' fields.
• [R180716_00002] : Fixed a bug when updating the Title field and E_ fields upon doing a REST call (POST) on SD_REQUEST
• [R190408_00003] : Fixed a bug when adding a 'Space' type field with a label in a form.
• [R190412_00002] : Fixed a bug on document recovery via the REST API.
• [R190416_00001] : Fixed a bug on the display of feeds in incident records, requests, etc...
• [R190430_00003] : Fixed a bug on the color of the "?" icon in feeds.
• [R190513_00003] : Fixed a bug on the generation of Full-Text search statistics.
• [R190613_00001] : Fixed a bug related to the read only property of the Group field in the Assign wizard
• [R190624_00001] : Fixed a bug on the print tool in forms.
• [R190624_00002] : Fixed a bug on the visibility of archived known errors when we want to attach a known error to another.
• [R1907_012] : Fixed a translation bug in the tool allowing to upload images in the asset catalog.
• [R1907_024] : Fixed a bug regarding carriage returns when using the Enter key in memos ('br' tag instead of 'p' tag)
• [R1907_032] : Fixed a bug when trying to display all results after performing a global search that shows more than 10 records.
• [R1907_037] : Fixed a bug on the truncation of business rules logs.
• [R1907_040] : Fixed a bug when using quotes within TEXT type questions
• [R1908_016] : Fixed a bug on access to an action form from a change request form.
• [R1908_028] : Upgrading to tinyMCE v5 implies to use "Control + Click" to get the Windows right click
• [R1908_032] : Fixed a bug on the error message returned after a REST call with a wrong login or password.
• [R1909_044] : Modification of all the creation wizards in order to always include the 'Title' field that appeared in the Oxygen version.
• [R1909_064] : Fixed a bug that used to display the magnifying glass icon in lists while using non drilldown fields
• [R1910_042] : Fixed a bug regarding the "Save" button in the Commands studio (when creating a Service command)
• [R1911_001] : Fixed a bug when deleting discussions
• [R1911_029] : Fixed a bug on the use of the 'New task' wizard from a known error.
• [R1911_031] : Fixed a bug when you want to modify a life cycle with 10 steps.
• [R1911_032] : Fixed a bug regarding constraint management in "Date and Time" type questions
• [R1911_033] : Fixed a bug regarding employee avatars in lists
• [R1912_002] : Fixed a bug when adding the "Time spent" (ELAPSED_TIME) field on the Action record
• [R1912_005] : Fixed a bug when displaying records from predictive searches
• [R1912_012] : Fixed a bug when using an interactive filter in lists to select a specific level in a tree
• [R1912_015] : Fixed a bug when filling the title field of a ticket from the search bar
• [R1912_016] : Fixed a bug when using the exact catalog code on the ticket creation screen
• [R1912_017] : Fixed a bug regarding the  SMO_MSSQLException file. Error loop because of incomplete statement: "AND C_THEME.THEME_GUID IN ()"
• [R1912_020] : Fixed a bug when adding buttons on the action section of the timeline (DialogTimeline_Action)
• [R1912_023] : Fixed a bug that used to display a white pop-up window while clicking on "Organize related elements"
• [R2001_005] : Fixed a bug regarding the fact that there was no button to suspend/restart a service request
• [R2001_007] : Fixed a bug when displaying business rule logs when the W_PROCESS_LOG table is empty
• [R2001_008] : Fixed a bug when adding users in the software catalog
• [R2001_013] : Fixed a bug in memo fields related to hyphenation when the text is justified
• [R2001_017] : Fixed a bug in Front Office regarding open tickets that display "No action in progress"
• [R2001_020] : Fixed a bug related to adding new software in the Discovery software recognition databse
• [R2001_021] : Fixed a bug when clicking on the magnifying glass icon in the menu Discovery / Administration / Monitoring Integration
• [R2001_022] : Fixed a bug while filtering data in Front Office (My department)
• [R2001_023] : Fixed a bug to hide the Activity tab from the "Organize related elements" menu
• [R2001_026] : Fixed a but related to a maformed URI when configuring a REST resource
• [R2001_033] : Fixed a bug related to the search studio when modifying the parent query
• [R2001_038] : Fixed a bug related to the life cycle when zooming in > 100% (accessiblity / ADA)
• [R2001_040] : Fixed a bug related to the missing section called Incident description on the incident creation screen
• [R2001_041] : Fixed a bug when adding characteristics to a contract

Oxygen 2.1 - Build 2018.1.181.0
(2019-12-16)

Bug Fixes

• [R1911_029]: Fixed a bug on the use of the 'New task' wizard from a known error.
• [R1911_023]: Fixed a bug on the interpretation of HTML in the tooltips of the action history.
• [R1911_022]: Fixed a bug on the interpretation of the HTML code in the result grids of the global search.
• [R1911_021]: Fixed a bug on the interpretation of HTML in external fields added to the action history.
• [R1911_020]: Fixed a bug on taking into account changes made in a conditional form.
• [R1911_012]: Changed the comment associated with the other parameter "{ADMIN} Session Timeout (in seconds)".
• [R1911_010]: Fixed a display bug when previewing a questionnaire with a lot of questions.
• [R1911_008]: Fixed a bug on the display of a 'URL' type conditioned question.
• [R1911_005]: Fixed a bug on the execution of some SQL scripts during a migration to Oxygen from a 2016 version.
• [R1910_069]: Fixed a bug in the REST API on the question-result end point.
• [R1910_060]: Fixed a bug on the display of an error message at the first login.
• [R1910_024]: Fixed a bug on asset search via global search in some cases.
• [R1910_023]: Fixed a bug on the "Notification" links accessible via the Dashboard.
• [R1910_018]: Fixed a bug on REST calls to retrieve the HREF returned in the first line.
• [R1910_006]: Fixed a bug on the encoding of text fields in REST calls.
• [R1909_063]: Fixed a bug on the display of Incidents conditional forms after using the Quickcall.
• [R1909_055]: Optimized the display of queries when the 'ShowStatement' parameter is activated.
• [R1909_053]: Optimized the WYSIWYG component 'TinyMCE' when copying and pasting large images.
• [R1909_045]: Optimized performances related to the use of the global search.
• [R1909_044]: Optimized Request creation wizards in order to always include the 'Title' field that appeared in the Oxygen version.
• [R1909_016]: Fixed a bug on the global search when quickly deleting the first characters entered.
• [R1909_013]: Fixed a display bug when creating a new change request from a list view.
• [R1909_012]: Fixed a display bug when setting a field to "Secure Text Box".
• [R1909_009]: Fixed a bug on automatic avatar generation when the user's name begins with a number.
• [R1908_036]: Fixed a bug on transcoding settings in integration models.
• [R1908_032]: Fixed a bug on the error message returned after a REST call with a wrong login or password.
• [R1908_017]: Fixed Spanish translations in asset management.
• [R1908_016]: Fixed a bug on access to an action form from a change request form.
• [R1908_014]: Fixed a bug on transcoding settings in integration models.
• [R1908_013]: Fixed a bug that made the global search bar disappear when typing text and deleting it quickly.
• [R1908_012]: Fixed a bug on the display of the ticket creation pop-up window through the global search.
• [R1908_010]: Fixed a bug on integrations made with the "Add only" option to prevent record changes.
• [R1908_005]: Fixed a bug on asset filtering during a 'Logistic' step.
• [R1908_003]: Fixed a bug on transcoding settings in integration models.
• [R1908_002]: Fixed a bug on the interpretation of some tags in WorkFlow emails.
• [R1907_037]: Fixed a bug on the truncation of business rules logs.
• [R1907_035]: Fixed a bug when adding additional recipients in a mailing step.
• [R1907_034]: Fixed a bug that prevented the creation of a new ticket by using the "/E" command.
• [R1907_032]: Fixed a bug when trying to display all results after performing a global search that shows more than 10 records.
• [R1907_021]: Fixed a display bug on multilingual pop-ups when editing a parent query.
• [R1907_013]: Fixed a display bug on the selected SLA when setting SLAs by priority.
• [R1907_012]: Fixed a translation bug in the tool allowing to upload images in the asset catalog.
• [R1907_007]: Fixed a bug in the consumables catalog on the 'Decrease Stock' tab when run from an install step.
• [R1907_004]: Fixed a bug on the use of the 'New problem' wizard when launched from a problem record.
• [R1907_003]: Fixed a translation bug in the command studio.
• [R190627_00002]: Fixed a bug on the 'Search' attribute of Web Service REST calls to allow filtering on null values.
• [R190626_00004]: Deleting a parameter that has been deprecated since the Oxygen version.
• [R190626_00002]: Optimization on forms to automatically position the mouse cursor in the input area when accessing the list of available wizards.
• [R190626_00001]: Fixed a bug when archiving known errors: the end date was not correctly filled.
• [R190624_00002]: Fixed a bug on the visibility of archived known errors when we want to attach a known error to another.
• [R190624_00001]: Fixed a bug on the print tool in forms.
• [R190621_00015]: Fixed a bug when adding multiple participants to a project.
• [R190619_00001]: Fixed a bug on tickets created via TSA not to take into account the style that the mail can contain.
• [R190617_00001]: Fixed a display bug on graphic alerts in some grids.
• [R190611_00005]: Fixed a bug on searches containing the apostrophe character.
• [R190611_00004]: Fixed a bug on the mapping of the 'Comment' and 'Description' fields in REST calls.
• [R190607_00011]: Fixed a bug on the filtering of configuration items in the 'Continuity Plan' menu.
• [R190529_00002]: Fixed a bug on the results of global search that randomly does not display any record.
• [R190528_00006]: Fixed a bug on the global search when the connected user is on a domain with multiple departments.
• [R190528_00003]: Fixed a bug on the truncation of the Description field when it contains long strings of text.
• [R190527_00002]: Fixed a bug on the 'Update Domains' wizard when launched in environments with many thousands of domains.
• [R190522_00003]: Fixed a license visibility bug in the 'Asset' tab of user forms.
• [R190521_00006]: Fixed a bug on add rights and edit rights for reportings in profiles.
• [R190521_00002]: Fixed a bug on the automatic closing of the combo list when answering a List type question.
• [R190520_00001]: Fixed a bug on access rights to reportings in profile settings.
• [R190513_00003]: Fixed a bug on the generation of Full-Text search statistics.
• [R190502_00003]: Fixed a bug on the configuration item search that points to 'asset' type forms.
• [R190430_00003]: Fixed a bug on the color of the "?" icon in feeds.
• [R190425_00004]: Removed the "Export / Export of Click2get Packages" menu.
• [R190423_00005]: Fixed a bug on searches containing the '-' character.
• [R190418_00005]: Fixed a bug on the presence of the link 'Change my password' when connecting to SSO.
• [R190416_00002]: Fixed a bug on the new request wizard from an existing one.
• [R190416_00001]: Fixed a bug on the display of feeds in incident records, requests, etc...
• [R190408_00003]: Fixed a bug when adding a 'Space' type field with a label in a form.
• [R190405_00004]: Fixed a bug on the management of profiles with access to conditional representations.
• [R190404_00003]: Fixed a bug on the display of the initials of a user who did not upload an image to his account.
• [R190404_00001]: Fixed a bug on the choice of text color in memo fields.
• [R190401_00002]: Fixed a bug on the 'New Command' wizard when adding an extra field.
• [R190328_00007]: Fixed a display bug on the global search when typing.
• [R180906_00001]: Fixed a bug in the REST API when updating tickets using the PATCH method.
• [R180801_00001]: Fixed a bug on the value returned in the 'Note' field after a REST call with the 'location' object.
• [R180628_00001]: Fixed a bug on line breaks rendering in 'Memo' fields.
• [R180622_00001]: Fixed a bug that prevented changing a life cycle with only one step.
• [R180618_00002]: Fixed a bug on the use of the browser's 'Back Page' button when viewing multiple reports in a row.
• [R180514_00001]: Fixed an inheritance bug with the end date of a parent incident on its children after closing the parent.
• [R141009_00001]/[R140425_00002]: Fixed a bug on access to all catalogs via the QuickCall form.

Oxygen 2.0.1 - Build 2018.1.170.0
(2019-07-16)

Bug Fixes

• [R1907_008]: Fixed a bug when opening a form via the 'Details' button after clicking on the magnifying glass icon of a field.
• [R1907_002]: Optimized cookies to keep the type of menu used ('My Menu' or 'Global Menu') after disconnecting / reconnecting in a multi-line environment.
• [R190626_00006]: Added new multilingual integration connectors.
• [R190624_00003]: Optimized 'Full-Text' search to take into account the profile rights in the list of available categories.
• [R190118_00011]: Modification of the 'Wizard' label in Spanish.

Oxygen 2.0 - Build 2018.1.169.0
(2019-07-02)

Bug Fixes

• [R190614_00002]: Fixed a bug on exp import when some text strings are exactly 36 characters long.
• [R190614_00001]: Fixed a bug on exp import when some text strings are exactly 36 characters long.
• [R190607_00013]: Fixed a bug on the global search when the searched string contains the quote character (').
• [R190531_00001]: Fixed a bug when modifying a life cycle.
• [R190524_00003]: Fixed a bug on the target form after a global search on a configuration item.
• [R190521_00005]: Fixed a bug on the duplication of an incident when it is not directly assigned or resolved.
• [R190516_00004]: Fixed a bug on the support of short titles in Full-Text search settings.
• [R190510_00001]: Fixed a bug on mandatory 'combo' fields when transferring a ticket.
• [R190502_00002]: Fixed a display bug on notifications when a mandatory field is not filled in and it does not have an alias.
• [R190430_00001]: Fixed a bug on displayed fields when searching for an employee in the global search.
• [R190429_00001]: Fixed a bug to allow users to rate knowledge base items via the Full-Text Search.
• [R190426_00002]: Fixed a bug on the setting of the 'Manager' field in the 'Incident' form.
• [R190426_00001]: Fixed a bug when adding an 'Other User' on an 'Asset' form.
• [R190425_00001]: Fixed a bug on the interpretation of variables in a 'Space' type field of a form.
• [R190424_00004]: Fixed a bug when selecting items in a list with breaking points when it contains more than 50 records.
• [R190423_00004]: Fixed a display bug when scrolling vertically in the 'Timeline' tab on FireFox.
• [R190423_00003]: Fixed a display bug on the start date of a task in the 'Activity' tab of a ticket.
• [R190419_00001]: Fixed a bug on the use of tree fields in interactive fields in a reporting.
• [R190418_00001]: Fixed a bug that prevented adding documents to assets if the affected user can not create new assets.
• [R190417_00006]: Fixed a bug when transferring a ticket and the next step has the same value of 'Role' and 'Additional Recipient'.
• [R190417_00005]: Optimization of the names of reporting queries.
• [R190417_00001]: Fixed a bug on Service Apps 'Teams' associations in a Service Manager environment that uses applications on the home page.
• [R190415_00004]: Fixed a bug that prevented filter and view selection when adding a new menu entry.
• [R190412_00010]: Fixed a bug when adding a department in a news.
• [R190412_00009]: Fixed a bug on the refresh of Boolean fields in the overview of a form.
• [R190411_00004]: Fixed a bug on the setting of the 'Group' field in the 'Create linked action' wizard.
• [R190409_00002]: Fixed a bug when saving 'Memo' fields in forms.
• [R190408_00002]: Fixed a bug in order to escape special characters in JSON structures.
• [R190405_00002]: Fixed a bug on problem opening via global search.
• [R190405_00001]: Fixed a bug on SOAP WebService calls with a 'header'.
• [R190401_00006]: Modification of the 'Is EVIE' label on the employee form.
• [R190329_00004]: Fixed a bug when downloading files containing the '%' character.
• [R190329_00001]: Fixed a bug on the interpretation of 'space' characters in REST calls.
• [R190328_00005]: Added a feature to see the details of the integration logs.
• [R190325_00002]: Modification of the term 'History' in the profile configuration.
• [R190322_00003]: Fixed a bug on command deletion from the command studio.
• [R190321_00011]: Added a warning message when editing menus and adding a new one without choosing a filter or view.
• [R190321_00010]: Fixed a bug on the display of a warning message when planning the 'Purge Log Process' alert.
• [R190321_00009]: Optimization of the menu edition in the profiles configuration to be able to add several ones in the continuation.
• [R190321_00008]: Fixed a bug on the icon update when requalifying a ticket in the QuickCall.
• [R190321_00007]: Changed the 'Quick Call Display' label in the profile settings.
• [R190320_00002]: Fixed a bug on automatic redirection to the form just after creating a new employee.
• [R190319_00002]: Fixed a bug when saving the 'Comment' field on locations.
• [R190216_00001]: Fixed a bug on the consideration of 'Insignificant 0' when searching for a ticket with its number in the global search.
• [R181126_00001]: Fixed a duplicate session bug after multiple connections via the Trusted Provider.
• [R181122_00010]: Fixed a bug on the save of 'Stock Limits' in the consumables catalog form.
• [R160617_00002]: Fixed a bug on the category choice in the QuickCall after doing a predictive search.
• [R160119_00009]: Removed the ability to set an additional language (L1 to L6) in the default language of a platform.

Oxygen 1.8 Hotfix - Build 2018.1.140.1
(2019-05-15)

New Features

• [REST API]: New methods: Departments and Locations (POST, PUT) ; Problems and Problems/Tickets (GET) ; Known errors (GET)

Bug Fixes

• [R190503_00002]: Fixed a bug on searches containing the '-' character.

Oxygen 1.8 Hotfix - Build 2018.1.140.0
(2019-04-23)

Bug Fixes

• [R190417_00004]: Fixed a bug when downloading attachments.

Oxygen 1.8 - Build 2018.1.139.0
(2019-04-09)

Bug Fixes

• [R190403_00026]: Fixed a bug when saving the news content.
• [R190402_00004]: Fixed a bug when accessing assets form in the Discovery module.
• [R190402_00002]: Fixed bug on EVIE notifications when using the role field as a recipient.
• [R190402_00001]: Fixed a bug when saving 'Date and time' fields on the change request form.
• [R190401_00007]: Fixed a bug on loading employees from the group form.
• [R190321_00002]: Fixed a bug on the interpretation of HTML tags in news and questions / answers.
• [R190320_00004]: Fixed a bug on the ticket number refresh when requalified in the quickcall.
• [R190312_00001]: Fixed a display bug on timeline icons for action types created by the user.
• [R190308_00003]: Fixed a bug on automatic redirection to the form just after creating a new employee.
• [R190306_00005]: Fixed a bug on global search for users with a profile without any rights.
• [R190228_00002]: Fixed a bug when adding a new software in the Discovery module software management.
• [R190227_00001]: Increased the size of fields containing passwords hashes from 50 to 255 characters.
• [R190221_00001]: Fixed a bug that prevented the deletion of a field in the 'Incident Description' section of the incident form.
• [R190220_00005]: Fixed a bug on the timestamp of 'Date and time' type fields in wizards launched from the 'Timeline' tab.
• [R190220_00002]: Optimization of the global search to trace the ticket number rather than the short description after using the QuickCall.
• [R190219_00003]: Fixed a display bug when displaying and hiding the details of an email in the timeline tab.
• [R190219_00002]: Fixed a bug on license usage in an SSO environment with a load balancer.
• [R190219_00001]: Fixed a bug on the Incident 'Timeline' tab for Spanish users.
• [R190218_00001]: Fixed a bug when adding a field in the service requests catalog form.
• [R190215_00004]: Fixed a bug to hide priority labels in forms.
• [R190214_00009]: Fixed a bug on the visibility of available wizards in a grid for a Portuguese user.
• [R190214_00005]: CTI interfacing support with the Oxygen version.
• [R190214_00004]: Fixed a bug on auto login links from scheduled alerts.
• [R190212_00003]: Fixed display bugs on project forms.
• [R190212_00002]: Fixed a bug on recording data from an incident form when launching a wizard from the 'Timeline' tab.
• [R190212_00001]: Fixed a bug on 'Exception' logs in an environment that does not use domains.
• [R190211_00003]: Fixed a bug when creating a new contract.
• [R190211_00002]: Fixed a bug when saving a Workflow.
• [R190204_00001]: Fixed a bug on the lack of Home module queries in Service Apps.
• [R190201_00008]: Fixed a bug on the warning message displayed when attempting to complete multiple actions at the same time.
• [R190131_00005]: Fixed a bug on the order of the fields displayed in the supplier overview form.
• [R190131_00004]: Fixed a bug on the global search to allow searches referring to a record containing the character " (quotation mark).
• [R190131_00002]: Fixed a display bug on wizard labels when using a 90% zoom level.
• [R190129_00004]: Grid optimization to allow list display when using a breaking level.
• [R190129_00003]: Fixed a display bug on the target field of a question screen when the label of the question is long.
• [R190129_00002]: Fixed a bug on target fields setting in questionnaires.
• [R190129_00001]: Fixed a display bug in the 'Active Scan' field of the AST form between overview and detail after deactivating the scan.
• [R190125_00007]: Fixed a bug on the non-visibility of a field after adding it to a form.
• [R190125_00005]: Fixed a display bug in the 'Timeline' tab of incidents.
• [R190125_00004]: Fixed a bug on the number of results returned by the global search.
• [R190125_00002]: Fixed a bug on the email formatting associated to the 'On Loan' wizard.
• [R190123_00002]: Fixed a bug on the interpretation of the HTML code in fields labels.
• [R190123_00001]: Fixed a bug on the addition of 'space' field with a label in the form settings.
• [R190121_00004]: Fixed wording in French in the 'Timeline' section of incidents.
• [R190115_00004]: Fixed a bug on the mandatory nature of some fields in the setting of indicators.
• [R190115_00003]: Fixed a bug on the 'Finish' label when actions to do are validation actions.
• [R190115_00002]: Added 'Planing' and 'Tasks' tabs in project forms.
• [R190115_00001]: Fixed wording in Spanish in the 'Timeline' section of incidents.
• [R190114_00003]: Fixed a bug when modifying life cycles.
• [R190108_00004]: Fixed a bug on 'Localization' and 'Entity' updates when changing the recipient in the QuickCall form.
• [R181217_00003]: Added the 'Report Management' wizard on forms.
• [R181217_00002]: Fixed a bug when accessing to contextual news from an action form.
• [R181211_00002]: Fixed a display bug in the screen allowing to add a new table or a new field in the setting of a form.
• [R180921_00001]: Fixed a bug on multilingual labels when we try to save more than 100 characters in an nvarchar(255) field.
• [R170515_00002]: Fixed a bug on the default provider choice when creating a new order from the stock management.
• [R140120_00001]: Fixed a redirection bug following a disconnect.

Oxygen 1.7 - Build 2018.1.131.0
(2019-02-21)

New Features

• [REST API]: New optional parameters on all the GET methods (not like, not, formatDate)
• [REST API]: New methods: Actions (GET, PUT) ; External tables E_ tables (GET, POST, PUT, DELETE)

Bug Fixes

• [R190215_00001]: Fixed a bug on exp import into a platform with SQL Server 2012 when the exp came from a global export.
• [R190214_00008 / R190218_00002]: Fixed a bug when saving a draft and canceling a ticket from the QuickCall.
• [R190214_00003]: Fixed a bug when downloading attachments.
• [R190214_00002]: Fixed a bug on the interpretation of tags in SOAP WebService steps.
• [R190214_00001]: Fixed a bug on long text string truncation in SOAP WebServices steps.
• [R190208_00002 / R190214_00006]: Fixed a bug on the inability to save a form containing 'Date and Time' type fields when the logged in user uses the US date format.
• [R190124_00002]: Removes the priority label from the top of the forms.
• [R190103_00001]: Fixed a bug on the interpretation of the 'Comment' and 'Description' tags in REST WebServices steps.

Oxygen 1.7 - Build 2018.1.129.0
(2019-02-05)

New Features

• [Navigation]: Optimization of navigation thanks to the global management of Internet browsers 'Back' key.
• [Search]: Optimization of the global search to take into account the profile rights.
• [Profiles]: Integration of menus associated with profiles in profile exports.
• [REST API]: Optimization of the REST API to allow erasing records in external tables.
• [REST API]: Optimization of the REST API to retrieve questions / answers associated with a ticket.
• [REST API]: REST API optimization for creating and modifying locations and entities.
• [REST API]: Added a menu on grids and reports to generate and copy internalQueries links.

Bug Fixes

• [R190121_00003]: Fixed a bug on automatic ticket assignment when saving a comment.
• [R190121_00001]: Fixed a bug on mandatory fields in a form when using a wizard from the 'Activity' tab.
• [R190116_00002]: Fixed a bug on wizard rights in profiles.
• [R190114_00002]: Fixed a bug on report management rights.
• [R190111_00001]: Fixed a bug on the handling of IP addresses in SSO environments.
• [R190110_00002]: Fixed a bug on the rendering of decimal numbers in Report Designer reports.
• [R190110_00001]: Fixed a bug on the CMDB graph to be able to reduce the number of relationships displayed.
• [R190108_00003]: Fixed a bug on the CMDB graph for relationships that do not have a specific type.
• [R190108_00002]: Fixed a bug when using quick filters in grids.
• [R190108_00001]: Fixed a bug when displaying employee photos in a form.
• [R190107_00003]: Added a mechanical reporting level to directly retrieve the corresponding REST URL.
• [R190107_00002]: Removed the 'Usage' zone in Asset forms.
• [R190107_00001]: Fixed a display bug on selected items in the indicator grid.
• [R181227_00001]: Fixed a bug on SLAs to allow to fill a delay with a decimal number.
• [R181220_00012]: Fixed a bug to prevent switching to a News from the QuickCall.
• [R181220_00011]: Fixed a bug on profile rights to allow tabs editing.
• [R181220_00010]: Added a visual information in the Timeline to visualize the current action.
• [R181220_00008]: Optimization of error messages when adding a Service Apps application via the Menu Editor.
• [R181220_00002]: Fixed a bug on the font used in 'Grid' type questions.
• [R181220_00001]: Fixed a bug on EVIE notifications configured in a WorkFlow.
• [R181219_00004]: Fixed a bug on the question editor WYSIWYG component for 'Memo' type questions.
• [R181219_00001]: Fixed a bug on the action labels displayed in the Timeline.
• [R181217_00004]: Fixed a bug on the display of warning messages when trying to save a form and a mandatory field is missing.
• [R181214_00002]: Fixed a bug on the display of Baseline type graphs in the CMDB.
• [R181214_00001]: Fixed a bug on the default content of the filter 'Approvals to complete'.
• [R181213_00003]: Fixed a bug on questions with a target field set to 'Insert before' or 'Insert after' when the question is not answered.
• [R181213_00002]: Fixed a display bug in the 'Return Stock' wizard.
• [R181213_00001]: Fixed a display bug using Edge on the transcoding integration screen.
• [R181212_00007]: Fixed a bug when editing Integration Models using a connection string.
• [R181212_00006]: Removed the 'Shared Calendars' menu that is no longer used in this release.
• [R181212_00005]: Homogenization of public API URLs when closing an action.
• [R181212_00004]: Fixed a display bug in the 'Update' Integration Model wizard.
• [R181212_00003]: Fixed a bug with special characters when making a REST call from a WorkFlow.
• [R181211_00008]: Fixed a bug when interpreting the HTML code in the tab displaying news from the QuickCall.
• [R181211_00007]: Change the logo associated with the Microsoft Logic Apps REST service.
• [R181211_00006]: Fixed a bug on data refresh in the top banner of the QuickCall.
• [R181211_00005]: Optimization of the display order of contextual news in the QuickCall.
• [R181211_00004]: Fixed a display bug in the 'New Project' wizard.
• [R181211_00001]: Fixed a bug when sending an email containing screenshots via a wizards.
• [R181210_00004]: Fixed a bug on contextual news refresh in the QuickCall.
• [R181210_00003]: Fixed a bug when accessing Action forms from an Incident form.
• [R181210_00002]: Fixed a bug when changing the sort order in Assets inventories.
• [R181207_00002]: Fixed a bug on the creation of new statuses (Transition).
• [R181206_00006]: Addition of the 'Availability Calculation' combo in the Service Design module.
• [R181206_00005]: Fixed a bug when changing the sort order in the hardware inventory.
• [R181206_00003]: Fixed a bug when removing potential vendors from the Consumable Catalog.
• [R181206_00002]: Fixed a bug on the selection of Support People to display in the 'Planning' menu.
• [R181206_00001]: Fixed a bug in the software catalog to allow dynamic searches.
• [R181205_00009]: Fixed a bug when leaving a modified but unsaved form.
• [R181205_00007]: Fixed a bug in the configuration of profiles with Firefox.
• [R181205_00004]: Fixed a bug in the 'Reference / Manufacturers' menu to allow dynamic searches.
• [R181205_00002]: Fixed a display bug in the 'Administration / Settings / Defaults' menu.
• [R181204_00005]: Fixed a bug on file names generated by scheduled reports.
• [R181204_00004]: Fixed a bug when editing multilingual fields.
• [R181204_00003]: Fixed a bug to allow editing a report without having to go back to list mode.
• [R181130_00001]: Fixed a bug when using the 'Assign a Major Incident' wizard from the QuickCall.
• [R181129_00001]: Fixed a display bug on grids containing no data.
• [R181127_00003]: Fixed a bug when emptying the category field in the QuickCall.
• [R181126_00003]: Fixed a bug on parent / child dependencies in the execution of scheduled tasks.
• [R181123_00006]: Fixed a bug on the use of the 'Report a Major Incident' wizard from the QuickCall.
• [R181116_00001]: Fixed a bug on the filtering of known errors in the QuickCall.
• [R180928_00001 / R190125_00001]: Optimization of Predictive Search to show accurate results first.
• [R180321_00002]: Fixed a bug on the display of the disconnection pop-up window when the corresponding parameter is 0.
• [R170626_00002]: Fixed a bug on the management of profiles accessing conditional forms.
• [R141215_00005]: Fixed a bug when filtering by 'Bar Code Selection' when a value has the apostrophe character.
• [R131118_00003]: Fixed a display bug after activating and scheduling an integration.
• [R131017_00003]: Fixed a display bug after filtering a grid via the quick filter.
• [R131017_00002]: Fixed a bug when we try to save a text in a numeric field.
• [R130829_00003]: Fixed a bug when using a quick filter in a tree view.
• [R130813_00001]: Fixed a bug on indicator imports when they already exist in the target platform with different names.
• [R130308_00004]: Fixed a bug on 'Asset Management' menus when a user has access to several inventories.

Oxygen 1.6 - Build 2018.1.119.0
(2018-12-12)

New Features

Added a feature to reset the menu panel for the logged in user.
Added a feature in the menu settings to allow you to add reportings.

Bug Fixes

• [R181128_00018]: Fixed a bug on the error message returned when a REST API error is related to the date format.
• [R181128_00017]: Fixed a bug on the QuickCall to properly refresh the ticket number if you change the category.
• [R181128_00015]: Fixed a display bug on specific questions via linked items.
• [R181128_00014]: Fixed a bug when adding keywords to the knowledge base.
• [R181128_00007 / R181128_00005]: Fixed a display bug when hovering an employee photo.
• [R181128_00006]: Fixed a ticket history bug after using the 'Process this action' wizard.
• [R181128_00004]: Fixed a bug on constraints with 'Date' type questions.
• [R181128_00003]: Fixed a bug on dynamic values associations to a questionnaire.
• [R181127_00001]: Fixed a bug on the 'See all' feature of linked items.
• [R181123_00017]: Fixed a bug on the modification of catalog labels.
• [R181123_00015]: Fixed a bug on the access to draft incidents.
• [R181123_00011]: Fixed a bug on document upload from an 'Order' form.
• [R181123_00010]: Fixed a display bug on linked elements of integration logs.
• [R181123_00009]: Added the menu 'Roles (CI)' in the references.
• [R181123_00007]: Fixed a bug when adding software included in the software catalog.
• [R181123_00005]: Fixed a bug on 'Default views' defined in grids.
• [R181123_00004]: Fixed a bug in the WorkFlow editor on warning messages when editing a step.
• [R181123_00003]: Added the ability to save an action comment without completing it.
• [R181123_00002]: Fixed a bug on the save of an action comment when the ticket has several actions in progress.
• [R181122_00009]: Fixed a bug on folder organization in menu customization.
• [R181122_00008]: Optimization of the 'News' form to allow modification on the field 'Associated subject' in the standard form.
• [R181122_00007]: Fixed a bug on the visualization of the HTML code in a 'Contextual News'.
• [R181122_00006]: Fixed a bug on the display of the 'See all' button in a 'Contextual News'.
• [R181122_00005]: Fixed a bug on the 'Reorganize' catalogs wizard.
• [R181122_00004]: Fixed a bug on the save of a catalog form when a required field is not filled.
• [R181122_00003]: Fixed a bug on the relevance of required fields when canceling the creation of a ticket in the QuickCall.
• [R181122_00002]: Fixed a bug when adding 'Usage Rights' in the software catalog.
• [R181122_00001]: Removed some other parameters that have become obsolete.
• [R181121_00004]: Fixed a bug when accessing the QuickCall for archived employees.
• [R181121_00003]: Fixed a bug when accessing the QuickCall for employees with a '-' character.
• [R181121_00001]: Removed the 'Save' button in the WorkFlow form because it is integrated in the editor.
• [R181120_00008]: Fixed a bug on WorkFlow duplications.
• [R181120_00006]: Fixed a bug when adding 'potential vendors' to the hardware catalog.
• [R181120_00005]: Fixed a bug on the relevance of the menu search in the profile editor.
• [R181120_00004]: Fixed a bug on the export of a CMDB graph in PNG format.
• [R181120_00003]: Fixed a bug on the requalification of an incident via the 'Transfer' button.
• [R181120_00002]: Added the multilingual component on the 'Note' field of a catalog record.
• [R181116_00003]: Fixed a bug on the visibility of the 'Closing Transition' and 'Transition Action' labels in the WorkFlow editor.
• [R181114_00001]: Fixed a bug on the redirection after a time out in an SSO environment.
• [R181030_00001]: Optimization of the REST API to allow to pass keys or aliases in some cases.
• [R181022_00001]: Added the ability to empty a date field via a REST call.
• [R180928_00001]: Optimization of predictive search.
• [R180904_00001]: Added the possibility to send dates to different formats in the REST API (Outlook format for example).
• [R180816_00001]: Fixed a bug when using a Close_Request WebService in a business rule.