Notes

NoteChangeLog

Caution

• Eligible platforms
  • Versions may only be applied onto an existing platform which is already using/running version 2015.1.117.4 or above.
  • Patches may only be applied onto an existing platform which is already using/running version 2016.1.162.0 or above.

Patch 2016.1.162.8 (2016-09-27)

• [R160712_00001]: Optimized performance on global search and dashboard for IE 11 users.
• [R160715_00002]: Fixed a bug on the 'schedule' screen of the calendar (some buttons did not work properly with Firefox).
• [R160726_00001]: Fixed a bug on sorting SQL combo fields that can be added in wizards.
• [R160502_00001]: Fixed a bug to keep any change made on an unsaved record if it is reloaded.
• [R160816_00001]: Fixed a bug on the 'schedule' screen when changing the date for users with a GMT-X time zone.
• [R160906_00004] / [R160907_00007]: Fixed a bug to attach signature images when using signature questions in Apps Builder.
• [R160405_00003]: Change the wording of a parameter to paste a base64 image in a memo field.

Patch 2016.1.162.6 (2016-07-12)

• [R160629_00005] / [R160620_00001]: Fixed a bug on 'SQL query' additional fields in wizards.
• [R160615_00001] / [R160617_00001]: Fixed a bug on pivot tables export and printing.
• [R160517_00005]: Fixed a bug related to the autocompletion with IE 11.

Patch 2016.1.162.5 (2016-06-16)

• [R160530_00002]: Fixed a bug related to the use of wizards after logging in via an autoconnect link.
• [R160518_00001]: Fixed a display bug when closing a pop-up window or when cancelling a wizard with IE11.
• [R160606_00001]: Fixed a bug on CSV exports (some exports were unusable).
• [R140619_00003]: Fixed several bugs on workflow emails: some recipient combinations on the 'additional recipients' field were failing.
• [R160422_00002]: Fixed a bug on 'Service Requests' and 'Change Requests' forms preventing to change properties on 'Requestor's' and 'Recipient's' fields.
• [R160502_00003]: Fixed a bug on integrations not to take into account the default values ​​when the relevant fields are already filled.
• [R160504_00001]: Fixed a bug on access violations related to the use of specific questionnaires in Apps.
• [R150803_00001]: Fixed several bugs related to editing profiles and causing errors on 'Administration' manu access.

Patch 2016.1.162.4 (2016-06-01)

• [R160418_00001]: Fixed a display bug when changing a value on a form.
• [R141022_00001]: Fixed a bug on parent requests related to SD_REQUEST to allow drilldown for views on asset types.

Patch 2016.1.162.3 (2016-04-25)

• [R160420_00004]: Fixed a bug when editing a view using localized fields (fields as XXXX_$lng).
• [R160419_00006]: Fixed a bug preventing the association between business rules and related processes.
• [R160419_00005]: Fixed a bug on the interpretation of @ID@ tag in SQL conditions for "comment" questions.
• [R160419_00008]: Fixed a bug on read-only combo fields on forms: despite their setting, these fields were clickable.
• [R160415_00001]: Fixed a display bug on profiles: if you changed a profile, the Administration and Integration menus were automatically added, and you could not remove them.
• [R160418_00002]: Fixed the display of warning messages when using the wizard "Send email to requestor" from a "Change Request" form.
• [R160321_00001]: Removed the TinyMCE contextual menu (memo field) to allow copy/paste.
• [R160413_00003]: Fixed a bug on the named access wizard when used without selecting an employee.

Version 2016.1.162.0 (2016-04-06)

• [R150601_00004]: Alignment of baskets in the menu "New Service Request."
• [R150323_00001]: Changing the processing order of the questionnaires and workflow in investment's requests. The workflow is now started after the questionnaire is answered - as it is in other types.
• [R141128_00003]: Fixed a bug on document downloads via the visualization of a knowledge. In some cases, the uploaded document was empty.
• [R150415_00001]: Fixed a bug on "transition approval with authentication" steps. Improved control of passwords.
• [R150602_00005]: Reduce time display on the "Discovery > Inventory > Software" menu.
• [R150609_00001]: Fixed a bug on the "related changes" tab on action forms. It always showed 0.
• [R150612_00001]: Fixed a bug on target answers questions conditional: if a question was not displayed, the system was still storing empty response (or default value) in the target field, and could potentially remove its contents.
• [R150612_00004]: Ability to use the COMMENT field of SD_REQUEST in target fields.
• [R150612_00003]: Fixed a bug when editing several mass passwords.
• [R150518_00001]: Fixed a bug on application perimeters associated to knowledge. The fields "Restriction on location" and "Restriction on entity" were not properly taken into account.
• [R130808_00006]: Ability to use predictive search on the new "Export" menu in the Administration module.
• [R150623_00002]: Fixed a bug on warning messages when creating a new subject in the incident's catalog.
• [R150701_00002]: Fixed a bug when creating a new integration model. It was impossible to create a new one in a last level folder.
• [R150716_00001] / [R150526_00001]: Correction to remove HTML tags 'base' in the memo fields and mails received by AST. (When this tag is present on a page, it will apply to the entire page including the URL EasyVista.)
• [R150715_00002]: Update PHP functions on WebServices interfaces in order to take into account more parameters.
• [R150702_00002]: Fixed a bug on tags "PREVIOUS_ACTION_COMMENT" and "PREVIOUS_ACTION_DESCRIPTION."
• [R131213_00001]: Fixed a bug on decimal results in the indicators.
• [R110324_00007]: Correction for the use of the back arrow after consulting an input error.
• [R140123_00005]: Adding the form "DialogFO_RFC" in the setting of auto-connect links.
• [R150706_00001]: Possibility to remove life cycles in workflows.
• [R150706_00002]: Correction on some labels in Italian.
• [R150827_00001]: Fixed a bug on the updates of Google Maps coordinates.
• [R150715_00003]: Fixed a bug on "information requests." When designing a workflow, if an exit was not set for the "information request." answer to a validation step, the action was closed instead of waiting for another action.
• [R120124_00008]: Fixed a bug on "send email" steps for ticket histories. The steps associated with the group is now the group associated to the original action if there is one.
• [R150731_00002]: After the creation of an asset, it switches back to the form created.
• [R150917_00002]: Adding a connector to integrate the connections between services (CI) and catalog topics.
• [R150601_00002]: Fixed a bug on using the wizard "loan" with an equipment already loaned.
• [R150923_00002]: Fixed a bug on questionnaires when creating new requests from a smartphones.
• [R151009_00003]: Fixed a bug on the time counter (quickcall) when you cancel a transfer.
• [R141013_00001]: Consideration of the domains in fulltext searches.
• [R151030_00004]: Optimized performance on incident's grids in the module "My department."
• [R150505_00002]: Fixed a bug when changing the number of records displayed after a fulltext search.
• [R151110_00001]: Removed draft tickets and input errors from the wizard "Assign a parent incident."
• [R150520_00002]: Fixed a bug to allow filtering on specific combos "LIST_EMPLOYEE."
• [R150602_00002]: Ability to access the configuration of the service catalog form related to new service request menu.
• [R151116_00002]: Fixed a bug on the other parameter "{SM} List of Table Columns "SD_REQUEST" to exclude from the Duplicate Wizard Incident."
• [R150312_00001]: Fixed a bug on SQL List questions when it is on the AM_GROUP table.
• [R150724_00001]: Fixed the placement of labels for actions in the configuration of workflows.
• [R140121_00002]: Optimizing the display of horizontal histograms.
• [R150702_00004]: Fixed a bug on workflows with life cycle: it now exports workflows without their lifecycle to avoid problems on imports.
• [R140626_00003]: Fixed a bug on the wizard "New Request" launched from an incident so as not to lose the comment entered on the incident action processing.
• [R140627_00005]: Fixed a bug on the wizard "Urgency Change" to avoid systematic calculation of the maximum resolution date.
• [R141211_00001]: Fixed a bug on adding a new definition in the studio of global research.
• [R150602_00006]: Fixed a bug on the "Closing Operation" steps without questionnaire.
• [R150615_00001]: New lenght for the field "ACTION_LABEL_FR" : nvarchar(255).
• [R150722_00001]: Add the ability to sort out the questions on their wording in the menu "Reference / Questions."
• [R150930_00002]: Fixed a bug to allow the display of rounded numbers in the middle of ratings (MARK fields on SD_REQUEST table).
• [R150807_00002]: Fixed a bug on tags *_NEW and *_OLD in business rules.
• [R150805_00002]: Fixed a bug on the "smoaddtime()" function for it to take into account holiday lists.
• [R151208_00005]: Fixed the time zone for Moscow.
• [R140723_00002]: Fixed the "related changes" tab of the problem form. It consistently showed ( - ).
• [R150320_00001]: Fixed a bug on the ability to delete documents uploaded via questionnaire.
• [R140506_00003]: Fixed a bug on the views of the "Discovery / Inventory" menu to correctly display the "CPU" field.
• [R151009_00004]: Fixed a bug on research conducted via barcode.
• [R101104_00001]: Fixed a bug to use the time zone of the logged user in some views of the Administration module.
• [R140603_00001]: Fixed a bug on "QUESTION_RESULT" and "QUESTION_RESULT_HTML" tags to properly use the languages ​​of the recipients.
• [R140218_00003]: Fixed a bug to correctly access the combo box control via smartphone.
• [R150119_00001]: Fixed a bug on mail sent to groups in scheduled reports when the recipient group has no generic email address.
• [R150109_00002]: Fixed a bug on "Document Download" questions when called multiple times in the same process.
• [R150923_00001] / [R140521_00003]: Fixed a bug on date fields and the calendars of the "New Incident" form in Front Office.
• [R151012_00004]: Fixed a bug when using the "P" HTML tags in comment questions.
• [R151228_00004]: Optimize display of value in tabs. It now displays the form before calculating the indicators of all tabs.
• [R130326_00003]: Changing the interface on graphics display alerts. There are no horizontal separators anymore between two grid lines but alternation on the background color.
• [R160113_00002] / [R151230_00001]: Fixed the display of the collisions calendars.
• [R150731_00001]: Correction on the translation of the wizard "Excel separator."
• [R151006_00001]: Ability to use the fields "MARK_1" and "MARK_2" in the target fields of a question.
• [R151228_00002]: Fixed the 2014 migration scripts for SQL trees.
• [R160120_00001]: Fixed the "Time" field in the wizard "New Task."
• [R150624_00002]: Taking into account the time zone of the user logged in the fulltext search.
• [R160113_00001]: Added a "hierarchical" tab on employee records.
• [R150929_00005]: Fixed the WebService "EZV_EndAction" to visualize the changed status in the history of the ticket.
• [R160208_00002]: Optimize Performance on parent requests (forms) in the "Home" and "My body" modules.
• [R150116_00002]: Fixed a display issue on the "Employees" tab in "Profiles" forms.
• [R150513_00001] / [R151026_00001]: Fixed a bug in order to add links in memo fields with IE11.
• [R160210_00002]: Fixed a bug on the parameter "Delete_actions" in the "EZV_CloseRequest" webservice: the current action was systematically suppressed.
• [R141001_00001]: Fixed a bug on the wizard "Recalculating WBS tasks" when used on imported projects from MS Project.
• [R140624_00007]: Fixed a bug on parent tasks in projects imported from MSProject.
• [R150402_00001] / [R130628_00003]: Fixed a bug on profiles regarding workflow rights.
• [R160201_00001]: Fixed a bug on the "XML_POSITION" field in workflows after major migrations.
• [R150929_00008]: Fixed a bug on general display of workflows after major migrations.
• [R150724_00002]: Fixed a bug on inserting steps in workflows.
• [R160209_00001]: Fixed a bug on authentication when you have an active LDAP and an inactive SSO.
• [R131127_00004]: Ability to set a precise width for buttons in forms.
• [R130620_00001]: Fixed a bug on the field "End of warranty [month]" used in the views of the assets inventory.
• [R151015_00002] Optimized sorting options in the caddy.
• [R151222_00002] / [R160215_00002]: Fixed a bug about automatically inserted rows in a memo field.
• [R160211_00001]: Optimization of the parent query "Input Current Faults."
• [R130528_00001]: Fixed the display of the CMDB on some action forms (problems).
• [R151126_00002] / [R150216_00001]: Fixed a bug when creating new change requests via the "New" menu.
• [R140306_00001]: Fixed a bug on the mechanics which fill the incident manager created by Front Office.
• [R130116_00001]: Fixed a bug on Boolean fields in integrations.
• [R150908_00002]: Fixed the WebService "CREATE_REQUEST": if in the description there was the chain '][', description was truncated from the first bracket.
• [R150907_00002]: Ability to set auto-increment numbers of projects in the interface.
• [R140812_00001]: Fixed links configured between "Material Data Sheet" and "UNSPC Code."
• [R140403_00001]: Adding fields in table "AM_HISTORY" to display the historized dates in the time zone of the connected user.
• [R140524_00001]: Optimization of behavior when someone wishes to assign an incident already assigned to a change request.
• [R140808_00001]: Fixed a bug on the discovery inventory data sending SFTP.
• [R150616_00001]: Fixed a bug on the transcript of a computer name after an SNMP inventory.
• [R140408_00002]: Optimizing the display of the history in discovery imports.
• [R150108_00001]: Correction on inventory data submissions using SMTP over TLS server.
• [R130805_00001]: Change evkernel.exe to optimize inventory "Usage."
• [R150803_00004]: Fixed a bug on the formatting of email when using the wizard "Replace."
• [R150723_00003]: Optimization of WebServices in the case of large number of calls in a very short period.
• [R140325_00003]: Performance tuning on "Archive CI" wizard.
• [R150129_00002]: Fixed a bug on multilingual non-translated texts after the creation of a new object.
• [R140924_00001]: Added the "Subject" field in the Front-Office validation steps.
• [R141217_00001]: Fixed a bug on the consideration of applications perimeters in questionnaires.
• [R140410_00003]: Fixed a bug on editing indicators set in "Medium" mode, or "Sum."
• [R140918_00001]: Fixed a bug on filtering applied to combo fields.
• [R160301_00002]: Fixed a bug to prevent certain fields to be duplicated in forms.
• [R140408_00001]: Optimizing Global search to run in parallel on the different definitions.
• [R140401_00002]: Ability to change the number of rows in the results of a fulltext search.
• [R140418_00001]: Fixed a bug on the fulltext search when the search engine used is changed.
• [R140904_00005]: Ability to change the number of records returned by the knowledge base in the quickcall.
• [R140227_00002]: Fixed a bug where using the "&" character in a URL type of question.
• [R141016_00002] / [R120330_00001]: Fixed a bug on the interpretation of customs tags when a new incident is created from a CI form.
• [R150202_00001] / [R130730_00001]: Fixed a bug on using the character "quotation mark" in the filter names.
• [R150206_00001]: Fixed a bug on using the character "quotation mark" in view names.
• [R140521_00002]: Optimization on pie charts in the "Continual Improvement" module.
• [R130702_00002]: Fixed a bug on counting "other" elements in histograms.
• [R141021_00002]: Fixed a display bug in the tooltip of the dashboard with IE 10.
• [R160216_00004]: Fixed the default value display in text-based questions.
• [R160304_00001]: Fixed a bug on questionnaires in Service Manager: When a mandatory question was set but for Apps only, Service Manager still waited for the mandatory answer.
• [R141021_00003]: Fixed the display of warning messages in some questionnaires using memo fields.
• [R130430_00002]: Fixed a bug on the use of the type "Date" when creating a change requests.
• [R140515_00002]: Fixed the error messages display when a field constraint is violated.
• [R131017_00004]: Correction to support added fields in the wizard "New Progress Point."
• [R150717_00001]: Added new connectors on the Project module: "Projects", "Project Tasks" and "Milestones."
• [R140728_00001]: Fixed a display bug when reordering tabs.
• [R130802_00003]: Fixed a bug to allow larger SQL queries in combos fields.
• [R130708_00002]: Correction on horizontal scrollbars in chat windows.
• [R120521_00002]: Fixed the interpretation of the location fields in a printing sheet.