EV Reach - Version 10 - Release Notes

Last modified on 2024/01/10 17:18

Current Version : 2023.4See the Previous VersionSee the Next Version


   •   You will find only releases with new features on this page. To find releases with only bug fixes, please consult the Change Log pages.

  • This is a version release document. Some of the screenshots may show a slight difference compared to the release version as we are constantly seeking to improve the design and usability up until the release date.
  • The pages on the wiki detailing latest news will be updated soon. For more up-to-date information, please consult What's New in the Wiki page.

Version 9 and Version 10 Compatibility

EV Reach v10 is designed to be a direct upgrade for EV Reach v9. All EV Reach v9 and v10 components (Agents, Consoles) are forward and backward compatible up to Version 10.1.3.

Version 10.5 and up will require a new agent to be deployed on all endpoints within your environment.

What’s New in Version 10

MacOS Agent Support

EV Reach now supports MacOS agent endpoints. Nearly all of the EV Reach features that have been available for Windows are now available for MacOS such as:

  • Software Management
  • Inventory Reporting
  • Remote Control
  • Remote management via the EV Reach Gateway
  • Plus much more...

MSIX Support

EV Reach v10 now has the ability to deploy MSIX files as well as remove Windows Store UWP apps from the Programs feature. For more information see Deploying Software with EV Reach.

Improved Remote Control Optimization Controls

Remote Control optimization controls have been improved for finer control over the remoting experience. Operators can now choose a frame rate or image quality setting for finer control over low bandwidth connections. For more information see Overview of the RC User Interface

Upgrade Path

EV Reach Consoles

The EV Reach Consoles can exists side by side on the same Windows workstation.

Database Upgrade from v9 to v10

The EV Reach v10 Console will prompt for a database upgrade when it detects a v9 DB. Please see the following considerations:

  • The upgrade is mandatory for v10 consoles.
  • Upgrading the database will not affect v9 consoles.
  • v9 consoles before v9.50.05 will inform the user of a different database schema. Users may click "Do not remind me" option and proceed without reverting the database. v9.50.05 consoles will have the option to continue without downgrading the database and remember this setting.

Database upgrade options

When v10 starts and detects an older database, you may see the following options:

  • Proceed with the database update - The EV Reach Console database will be updated. v9 Consoles will still be able to function after the database has been upgraded.
  • Clone the database and update - The EV Reach Console database will be copied over to a new database and v10 will use that database.

Tip: Cloning the database is useful for testing v10 before upgrading the production v9 database.

Note: Some options may be disabled due a EV Reach Server Policy. Please contact EV Reach Support for upgrade strategies in this case.

Upgrading Reach Agents

The EV Reach v9 agents can be upgraded to v10 agents at any time. See EV Reach Agent Manager for more information. All v9 and v10 agents are cross compatible with v10 and v9 consoles up to v10.1.3 as well as EV Reach Server v3.60.03.

  • v10.5 and up will require a new agent to be deployed on all endpoints within your environment.
  • The EV Reach Server 3.7.0 and up will also contain the new agent that is compatible with 10.5 Console.
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