ev | Service Manager - User Guide

Fundamentals: Connexion page, Home page, Modules and menus, Quick Call, ...

Functionality: Views, Searching, Sorting, Filtering, ...

Asset Management

Equipment Management

Anomalies Reportings

Equipment Catalog

Software and Licenses Management

Detection Rules

Software Catalog

Contracts Management

Contract Catalog

Reference Tables

Project Management

Project Closure

Reference Tables

Operation

Incident Management

Simplify Entry Screen (Self Service)

User Validations

Incident Catalog

Service Request Management

Service Request

User Validations

Service Request Catalog

Problem Management and Known Errors

Full-text Search

Problem Catalog

Event Management

Service Request

Regroupment

Reference Tables

CMDB

Availability Management

Definitive Media Library (DML)

Service Portfolio

Service Pipeline

Service Catalog

Archived Services

Reference Tables

Transition

Change Management

Requests for Change

Life Cycle

Release Management

Investment Requests

Investment Requests

Investment Catalog

Logistics

Invoices

Collision Detection

Asset Management

common Expenses

Reference Tables

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Last modified by Christine Daussac on 2017/09/20 11:42

Created by Administrator XWiki on 2014/11/25 23:11

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