Service Manager - User Guide

Note: This menu tree is specific to Service Manager versions later than 2016.

Open url.png See Versions 2016 and earlier.

General

Full-Text Search

Employee Directory

Manage Change Requests

Manage Contracts

Manage Incidents

Manage Licenses

Manage Service Requests

Employee Directory

Equipment Inventory

Manage Change Requests

Manage Incidents

Manage Service Requests

Service Transition

Change Requests

Life Cycle of a Change Request

Change Requests

Deadline Compliance

Full-Text Search

Quality of Service

Collision Detection

Blackout Periods

Forward Schedule of Change

Release Projects

Service Design

Capacity Management

Continuity Plan

Service Levels

Service Portfolio

Life Cycle of a Service CI

Archived Services

Service Catalog

Service Pipeline

Financial Management

Analytical Cost Allocation

Investment Requests

Life Cycle of an Investment Request

Investment Requests

Contract Periods

End of Lease Returns

Pending Invoices

Renewal Management

Projects

Life Cycle of a Project

Project Templates

Project Portfolio

References

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Last modified by Christine Daussac on 2021/08/19 17:24

Created by Administrator XWiki on 2014/11/25 23:11

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