Important note

All the files provided in a fix are cumulative. This change log is provided only to give you information on changes and help you find out if a fix solves your issue. It is mandatory to apply all the changes when applying a fix.

Autumn 2020 version
(2020-09-28 SaaS - 2020-10-05 On-Premise)

This version integrates a security patch.

Bug Fixes

• [R170302_00001] : Fixed a bug regarding the authentication in "Operation approval with Authentication" and "Self Service approval with Authentication" steps
• [R170607_00001] : Fixed a connection bug between the TSA and the database
• [R180528_00001] : An error message has been added when a SQL List type question crashes in a questionnaire
• [R190404_00005] : Optimization of the global search to make new objects accessible in the history
• [R190522_00001] : Fixed a bug regarding the update of attachments by the TSA on tickets
• [R190611_00007] : Fixed a bug on the display of "Pie Chart" charts
• [R1910_009] : Fixed a bug regarding the "End of availability" field in the service request catalog
• [R1910_020] : Fixed a bug when displaying the "hint" in the CI calendar menu
• [R1910_038] : Fixed a bug regarding the SLA field when creating a new ticket
• [R1910_067] : Fixed bug on max_rows parameter in REST resources
• [R1911_009] : Fixed a bug that prevented the handling of REST errors in workflows (red branch)
• [R1911_013] : Fixed a bug regarding the removal of images from the section Documents when their origin is ATS or the field "Description"
• [R1911_014] : Fixed a bug that prevented the display of the service full label in the service catalog
• [R2001_028] : The title field (SD_REQUEST.TITLE) has been added in parent queries related to SD_REQUEST
• [R2001_037] : Fixed a bug regarding the search on the field "Budgetary Commitment" in orders (EP_ORDER)
• [R2002_030] : Fixed a bug when accessing the incidents of one department when adding or modifying said department is disabled
• [R2002_038] : Fixed a bug that allowed to empty the subject when finishing an action (Closing Operation)
• [R2002_042] : Fixed a bug in fields using predictive search where the hint was displayed in english even for non-english speaking users
• [R2003_003] : Fixed a bug regarding the display of horizontal separators in forms
• [R2003_004] : Fixed a bug regarding the interpretation of the HTML in the Questions / Answers tab (will only apply to unmodified blocks)
• [R2003_018] : Fixed bug when filtering projects by project number via REST
• [R2003_020] : Fixed a bug regarding the number of required characters for the Description field when creating a ticket
• [R2003_023] : Fixed a bug regarding "combo-values" type fields when creating a new ticket
• [R2003_032] : Fixed a display bug when a field contains a string too long (no hint)
• [R2003_033] : Fixed a bug in the search studio (e.g. adding the recipient when searching for incidents)
• [R2003_051] : Fixed bug related to saving the connection in REST resources
• [R2003_054] : Fixed a bug regarding the filtering of news when creating a new ticket
• [R2003_055] : The Title field has been added in the "Copy from template" wizard
• [R2004_003] : Fixed a bug that prevented adding documents when the profile had limited creation rights (employees, assets)
• [R2004_017] : Fixed a bug regarding the search bar when searching for a string with an apostrophe in a memo field
• [R2004_030] : Fixed a bug related to passing the title as parameter to the full-text search when creating a ticket
• [R2004_048] : Fixed a bug when overloading the choice of the recipient when using the new service request wizard
• [R2004_052] : Fix a bug regarding the multi-tab management (bad token error)
• [R2004_059] : Fixed a bug regarding the number of tickets displayed in "hints" in the CMDB graph
• [R2004_060] : Fixed a bug when using the "New continuity plan" wizard
• [R2004_062] : Fixed a bug regarding accented characters in the Command studio (Link type)
• [R2004_063] : Fixed a bug in the confirmation popup whose title was in English instead of the user's language
• [R2005_001] : Fixed a bug when using application perimeters under Apps
• [R2005_011] : Accessibility | Fixed a bug when displaying dashboard labels & values
• [R2005_012] : Fixed a bug when duplicating a process (business rule)
• [R2005_018] : Fixed a bug reagarding the update of tickets via TSA that contain images
• [R2005_023] : Fixed a display bug when using the search bar and clicking on the "Show More" button
• [R2005_025] : Fixed a bug regarding  the "/i" command in the search bar in Front Office
• [R2005_028] : Fixed a bug regarding the font size which was displayed in PT instead of PX
• [R2005_031] : Fixed a bug that used to display a PHP error message when creating a purge on integration logs
• [R2005_043] : Fixed a bug related to unknown mail senders when using an TSA with a strict SMTP server
• [R2005_044] : Fixed a bug regarding random results in the search bar when displaying memo fields
• [R2006_004] : Fixed a bug when displaying the Title field (SD_REQUEST_TITLE) in a list
• [R2006_007] : Fixed a bug in the search bar when a string contains a comma
• [R2006_026] : Fixed bug when using the Change Requests parent query (displays an error regarding the CATALOG_ID field)
• [R2006_027] : The wording "Current time" has been changed to "Universal time" in the scheduling of scheduled tasks
• [R2006_034] : Fixed a bug when a domain contains more than 20 categories
• [R2006_035] : Fixed a bug when creating neew groups (absence of square brackets in other languages than the current one)
• [R2006_043] : Accessibility | Fixed a bug regarding the breadcrumb trail readability on tickets
• [R2006_044] : Accessibility | Fixed a bug related to the menu "Site map" when applying the theme "High contrast"
• [R2006_045] : Improved ergonomics of the right click feature in memo fields. The "ctrl+click" combination is no longer necessary (see R1908_028)
• [R2007_005] : Modification of the full-text search so that it does not take into account accented characters
• [R2007_009] : Indexing of the field SD_CATALOG.DESCRIPTION_lng as standard
• [R2007_011] : Accessibility | Fixed a bug in the action calendar when changing the group value
• [R2007_038] : Fixed a bug when filtering menu names (global menu, my menu)
• [R2007_040] : Fixed a bug when changing the parent query in the search studio
• [R2007_042] : Changing the initials of the avatar for an action without a technician ("--" instead of "EV")
• [R2008_003] : Increasing the size of the field allowing to choose the subject in the "New Change Request" wizard (on a CI)
• [R2008_005] : Fixed a bug when creating a new problem from the problem form and clicking on the "View Problem" button
• [R2008_007] : Fixed a bug in reports in order to choose a value in a tree field
• [R2008_027] : Accessibility | Fixed a header problem on the Actions menu
• [R2008_028] : Modification of the interface to add the label "Filter" next to the combo box related to filters
• [R2008_030] : Accessibility | Improved contrast when using the Dark theme
• [R2008_034] : Improved backup speed when creating a new ticket
• [R2008_039] : Accessibility | Improved contrast when using the Dark theme
• [R2008_041] : Fixed a bug on field labels in wizards (the first letter of each word was capitalized)
• [R2008_050] : Fixed a bug on full-text search (memo fields containing HTML)
• [R2008_051] : Fixed a bug regarding the inversion of location names in cards (=> related elements)
• [R2009_002] : Fixed a bug regading the interpretation of the characters "" in SQL type questions (in the questionnaire editor)
• [R2009_006] : Fixed a bug that prevented to add constraints on "File Download" questions
• [R2009_014] : Accessibility | Correction of a display bug when using NVDA software