Workflow and Life cycle - Characteristics specific to versions 2016 and earlier


Failed to execute the [display] macro. Cause: [Cannot find section [HGraphicalInterface_2016AndPriorVersions] in document [wiki:Documentation.Service Manager - All Menus.Service Manager - Common Text - Specificities by Version.WebHome]]. Click on this message for details.

Open url.png See Workflow and Life cycle form - latest version.

Examples

  • Incident life cycle
             Life Cycle Workflow - Incident breadcrumb.png
  • Change request life cycle
             Life Cycle Workflow - Request for change breadcrumb.png
  • Service request life cycle
             Life Cycle Workflow - Request service breadcrumb.png
  • Problem life cycle
             Life Cycle Workflow - Problem breadcrumb.png

Default graphic representation of the life cycle steps

Note: You can modify the background color and the text color for each step. Open url.png See the procedure.

     Life Cycle Workflow - Breadcrumb colors.png

Life Cycle Workflow - Breadcrumb - Step completed.png: Step completed, displayed on a light grey background.

Life Cycle Workflow - Breadcrumb - Step currently being run.png: Step currently being run, displayed on a blue background.

Life Cycle Workflow - Breadcrumb - Step not started.png: Step not started, displayed on a light blue background.

Menu access

(menu) > References > Life Cycle

Screen in the Workflow and Life cycle form

          Life Cycle Workflow - Editor.png

Procedure: How to modify the default graphic configuration of a life cycle

1. Select the life cycle and launch the Update wizard.

2. Enter the following field for each step.

  • Background Color: The background color in the breadcrumb applicable to the life cycle step when it is being run.
  • Text Color: The text color in the breadcrumb applicable to the life cycle step when it is being run.

Note: To define a color:

  • You can enter its name if it is one of the 140 colors defined in the HTML and CSS specifications, e.g. blue if you want blue.
    • 17 standard colors: aqua, black, blue, fuchsia, gray, green, lime, maroon, navy, olive, orange, purple, red, silver, teal, white, yellow
    • 123 other colors supported by all web browsers ==> consult this link, http://www.w3schools.com/html/html_colornames.asp
  • You can enter its hexadecimal code, e.g. #0b0df0 if you want blue.

3. (optional) Click Up arrow icon.png and Down arrow icon.png to order the steps.

4. Check the graphic presentation of the life cycle via Preview.

5. Click Finish.

Tags:
Powered by XWiki © EasyVista 2022