Service Manager Documentation

Last modified on 2023/11/23 16:32

Favicon EasyVista - 32.png Service Manager: The IT services management solution (ITSM)

User Guide

 The User Interface

 Asset & Configuration

 Financial Management



 Service Design

 Service Operation

 Service Transition

 Risk Management


 Customize Service Manager Interface

 Service Manager Architecture / EasyVista Services

 Access Management

 Platform Administration

 Service Manager Internal Reporting Tools

 UI Parameter

 Workflows and Business Rules

Version History

 Current Version: 2023.

  Previous Versions

 Latest Publications

 ChatGPT Integration

 Case Management

 Power BI reports - Global Vision, SLA, Team Activity: Extract data using dedicated SQL views

 REST API: New methods Catalogs, Manufacturers, Domains, Access tokents - Access rights to _E external tables

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