This page discribes the main Custom Widgets delivered by .
When you use a Custom Widget, the related data sources are automatically created. Check that they are well formed (all parameters correctly set).

• The data sources are all based on the Easyvista alias which you should normally see in the Connector parameter.

• The  standard configuration was used as much as possible, but for some Custom Widgets an extended view was created whose export file is available for dowload in the related Custom Widget paragraph:
  • Import the downloaded file in , logout/login to  to make sure the newly imported view is visible.
  • If you prefer using your configuration, set the View parameter to the view you want to use.

• If the Filter parameter is not set, it indicates that a standard filter was deleted in . If this is your case, you just need to set the filter as you see fit.

Operation

My Incidents List (Home) - Line & Details (Large & Small)

Purpose	views to import
Lists the open incidents of the menu Home>My Incidents. Details and actions history are displayed for the selected incident.	Home>My Incidents (List IT Store) Operation>Actions>All Actions (List IT Store)

• The Notify Update button opens a window to add a comment on the incident.
• Replace the default mailto and cc with your ast email: open the HTML editor and search for this code (there are 2 occurrences for large and medium devices):
       mailto~:service-desk@easyvista.com?cc=ast@easyvista.com

My Incidents List (Operation) - Line & Details (Large & Small)

Purpose	views to import
Lists the open incidents of the menu Operation>My Incidents.	Operation>My Incidents (List IT Store)

My Incidents List (Operation) - Tile & Details (Large & Small)

Purpose	views to import
Lists the open incidents of the menu Operation>My Incidents as tiles.	Operation>My Incidents (List IT Store)

All Incidents List - Line & Details (Large & Small)

Purpose	views to import
Lists opened incidents of the menu Operation>All Incidents. A form displays detailed info of the selected incident. A search by incident number is available.	Operation>All Incidents (List IT Store)

My Actions List (to do) Line, Tile & Form (Large & Small)

Purpose	views to import
Lists the actions to do of the menu Operation>My Actions. An action bar allows completing an action directly from the application.	Operation>My Actions (List IT Store)

All Actions List (to do) Line, Tile & Form (Large & Small)

Purpose	views to import
Lists the actions to do of the menu Operation>All Actions. An action bar allows completing an action directly from the application.	Operation>All Actions (List IT Store)

Service Requests List - Tile & Details (Large & Small)

Purpose	views to import
Lists all service requests from the Operation>Service Requests>Requests menu, in tiles.	Operation>Service Requests>Requests (List IT Store)

Note: the custom widget lists all service requests. If you wish to list those in progress only, then edit the Service Requests Data source and change the filter.

Service Requests List - Line & Details (Large & Small)

Purpose	views to import
Lists all service requests from the Operation>Service Requests>Requests menu.	Operation>Service Requests>Requests (List IT Store)

Note: the custom widget lists all service requests. If you wish to list those in progress only, then edit the Service Requests Data source and change the filter.

My Approvals - Line & Details (Large & Small)

Purpose	views to import
Lists all validations of the connected user (the Home>My Approvals menu).	Home>My Approvals (List IT Store)

The action bar is available on the details form:

KBase (Search & Details)

This custom widget was configured in English. You may change the language by editing the Global Search in KB widget and set the Language property as you see fit.

Clicking on a line will display the details, where you may rate the knowledge by clicking on the stars :

Service Catalog

Service Catalog (with large img) Tile & Form (Large & Small)

Purpose	views to import
Lists all items of the service catalog in tiles. Change the filter at the Data source level or add a Filter List widget as you see fit.	Operation>Service Requests>New Request (List IT Store)

A click on a tile opens a detail form where the service may be requested:

Employee Directory

Directory (round img) Line & Details (Large & Small)

Purpose	views to import
Lists employees.	Operation>Directory>Employees (List IT Store)

Directory (with img) - Line & Tile (Large & Small)

Purpose	views to import
Lists employees. Icons allow switching the display mode from Tile to Line.

Smartphone display:

Layout Structure

Connected User & Log Out