Service Apps Templates
Last modified on 2023/08/03 20:20
Contents
From Autumn 2020 version onwards, templates can be directly installed from the Service Apps library. You only need to download reports from the wiki. 
See How to create an app using a template from the template library.
- All templates comply with Web Content Accessibility Guidelines level AA recommended by the European Union. This requires the installation of Service Apps Oxygen 2.1 or later.
- To enjoy all of the new functionalities, certain templates may require you to install a version later than the one mentioned at the top of the installation page.
Service Apps provides templates that are ready to use and easy to customize so users can quickly create apps that meet their needs.
- The templates below are arranged by category.
- The documentation includes a description of the templates and a procedure with all of the elements to install it.
- Some templates may be available in two versions, Desktop and Mobile.
Alphabetical order of the templates
QuickAccess
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Latest releases
ESG
A dedicated dashboard for reporting Green IT information from the IT infrastructure using elements in Service Manager and environmental, social and corporate governance criteria (ESG).
All templates
Micro Apps
Asset Management
All of the important information related to IT assets. Users can create incidents, move or send assets for repair, etc.
Available Inventory
All of the important information related to IT equipment and consumables. Users can place and track orders, etc.
Change Management
A space for managing change requests via a smartphone or workstation, etc.
Contract Management
All of the important information related to contracts: budget figures, duration, renewal conditions, etc.
Corporate Directory
An app for viewing the corporate directory and retrieving employee information quickly.
Facilities - Back Office
An app designed for technicians involved in the management of general services. Technicians can consult and manage their actions, etc.
Human Resources - Back Office
An app designed for technicians involved in human resource management. Technicians can consult and manage their actions, etc.
Mobile Tech Support
A portal where technicians can monitor their actions, create tickets for users, etc.
Home pages
Service Desk Homepage
A portal for Service Manager where users can contact the EasyVista Support persons, find out what's new in the IT Department, consult key performance indicators, etc.
Portals
Facilities - Portal
A portal dedicated to the management of general services, where users can monitor their activity, find answers to their questions, etc.
Human Resources - Portal
A portal dedicated to human resource management, where users can monitor their activity, find answers to their questions, etc.
Self Service Portal
A portal where users can monitor their activity, find solutions to their problems via a Self Help portal and a virtual agent, etc.
Standard Service Workplace
A space where users can find answers to their questions, solutions to their problems, etc.
Dashboards
Customer Service Dashboard
A set of ready-to-use dashboards that display KPIs and objectives related to the quality of service, customer satisfaction, etc.
ESG
A dedicated dashboard for reporting Green IT information from the IT infrastructure using elements in Service Manager and environmental, social and corporate governance criteria (ESG).
Facilities - Dashboard
An app designed for managers involved in the management of general services. Managers can consult and monitor tickets, etc.
Human Resources - Dashboard
An app designed for managers involved in human resource management. Managers can consult and monitor tickets, etc.
ITOM
A set of ready-to-use dashboards that display KPIs related to the network, infrastructure, etc.
ITSM
A set of ready-to-use dashboards that display KPIs, lists and reports related to ITSM processes, etc.