Service Apps - Template Library

Last modified on 2024/03/11 16:41

   From Autumn 2020 version onwards, templates can be directly installed from the Service Apps library. You only need to download reports from the wiki. Open url.png See How to create an app using a template from the template library.

  • All templates comply with Web Content Accessibility Guidelines level AA recommended by the European Union. This requires the installation of Service Apps Oxygen 2.1 or later.
  • To enjoy all of the new functionalities, certain templates may require you to install a version later than the one mentioned at the top of the installation page.

  EasyVista announces the end-of-life (EOL) for pre-Oxygen versions of Service Manager and Service Apps as of September 30, 2022. As a result, the template installation files for versions prior to Autumn 2020 are no longer maintained.

Service Apps provides templates that are ready to use and easy to customize so users can quickly create apps that meet their needs.

  • The templates below are arranged by category.
  • The documentation includes a description of the templates and a procedure with all of the elements to install it.
  • Some templates may be available in two versions, Desktop and Mobile.

     Open url.png See also the Standard Application library.

Alphabetical order of the templates

QuickAccess

Latest releases

ESG.png
ESG
A dedicated dashboard to the retrieval of ESG metrics (environmental, social and corporate governance) from the IT infrastructure using Service Manager data and the data retrieved by third-party APIs.

All templates

Micro Apps

Approval Management.png
Approval Management
An app that enables users to approve incidents and service requests.
Asset Management.png
Asset Management
All of the important information related to IT assets. Users can create incidents, move or send assets for repair, etc.
Available Inventory.png
Available Inventory
All of the important information related to IT equipment and consumables. Users can place and track orders, etc.
Change Management.png
Change Management
A space for managing change requests via a smartphone or workstation, etc.
Contract Management.png
Contract Management
All of the important information related to contracts: budget figures, duration, renewal conditions, etc.
Corporate Directory.png
Corporate Directory
An app for viewing the corporate directory and retrieving employee information quickly.
Facilities - Back Office.png
Facilities - Back Office
An app designed for technicians involved in the management of general services. Technicians can consult and manage their actions, etc.
Human Resources - Back Office.png
Human Resources - Back Office
An app designed for technicians involved in human resource management. Technicians can consult and manage their actions, etc.
Meeting Room.png
Meeting Room
An app for managing meeting rooms.
Mobile Tech Support.png
Mobile Tech Support
A portal where technicians can monitor their actions, create tickets for users, etc.

Home pages

Service Desk Homepage.png
Service Desk Homepage
A portal for Service Manager where users can contact the EasyVista Support persons, find out what's new in the IT Department, consult key performance indicators, etc.

Portals

Facilities - Portal.png
Facilities - Portal
A portal dedicated to the management of general services, where users can monitor their activity, find answers to their questions, etc.
Human Resources - Portal.png
Human Resources - Portal
A portal dedicated to human resource management, where users can monitor their activity, find answers to their questions, etc.
Self Service Portal.png
Self Service Portal
A portal where users can monitor their activity, find solutions to their problems via a Self Help portal and a virtual agent, etc.
Standard Service Workplace.png
Standard Service Workplace
A space where users can find answers to their questions, solutions to their problems, etc.

Dashboards

Customer Service Dashboard.png
Customer Service Dashboard
A set of ready-to-use dashboards that display KPIs and objectives related to the quality of service, customer satisfaction, etc.
ESG.png
ESG
A dedicated dashboard to the retrieval of ESG metrics (environmental, social and corporate governance) from the IT infrastructure using Service Manager data and the data retrieved by third-party APIs.
Executive.png
Executive
Different ways of displaying dashboards for the corporate information system.
Facilities - Dashboard.png
Facilities - Dashboard
An app designed for managers involved in the management of general services. Managers can consult and monitor tickets, etc.
Human Resources - Dashboard.png
Human Resources - Dashboard
An app designed for managers involved in human resource management. Managers can consult and monitor tickets, etc.
ITOM.png
ITOM
A set of ready-to-use dashboards that display KPIs related to the network, infrastructure, etc.
ITSM.png
ITSM
A set of ready-to-use dashboards that display KPIs, lists and reports related to ITSM processes, etc.
Tags:
Created on 2022/05/28 10:52
Powered by XWiki © EasyVista 2024