Self Help - User Guide Overview


Contents

Product name - ev Self Help.png can be used to model procedures using dynamic decision trees: diagnostic help, self help support, maintenance processes, etc.

  • These procedures are made available to users in the form of interactive Web applications.
  • The users can access them from their workstation.
  • They may be updated through version publishing.
  • They are easily integrated into portals, applications, forums.
  • They can communicate with virtual assistants (chatbots).

        Decision tree - EN.png

The concepts

  • The administration manager: it can be accessed only by the domain administrators and project owners.
Tags:
Last modified by Unknown User on 2019/03/28 12:02
Created by Administrator XWiki on 2018/12/14 11:20
Powered by XWiki ©, EasyVista 2019