Self Help - User Guide Overview


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Product name - ev Self Help.png can be used to model procedures using dynamic decision trees: diagnostic help, self help support, maintenance processes, etc.

  • These procedures are made available to users in the form of interactive Web applications.
  • The users can access them from their workstation.
  • They may be updated through version publishing.
  • They are easily integrated into portals, applications, forums.
  • They can communicate with virtual assistants (chatbots).

        Decision tree - EN.png

The concepts

  • The administration manager: it can be accessed only by the domain administrators and project owners.
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Last modified by Unknown User on 2019/03/28 12:02
Created by Administrator XWiki on 2018/12/14 11:20

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