Self Help - Overview


Self Help allows to manage knowledge by modeling procedures using dynamic decision trees. These knowledge flows may then provide diagnostic help, self help support, maintenance processes, etc. to end users.

  • The users can access them from their workstation. They are made available in the form of portals, interactive Web applications, collaborative platforms, etc.
             Open url.png See Use of the customer portal.

example  Displaying a procedure in the Studio's edit mode

    Decision tree - EN.png

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Last modified by Christine Daussac on 2020/08/14 09:08
Created by Administrator XWiki on 2019/12/10 17:20

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