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- Self Help Online Studio - Users Menu
Self Help Online Studio - Users Menu
This menu enables you to perform the mass import of users to Self Help.
You can then manage access rights in the Desktop Studio in admin mode.
Notes
- Server administrators can access the Users menu in an on-premises setup. (Note: For SaaS-based customers, the administration of Self Help servers is performed by the EasyVista) CMC team.
- It can also be accessed by domain administrators for both on-premises and SaaS-based customers.
- User files must in CSV format.
Download the
Description
Users list sub-menu
This displays the list of users found in all import files.
- You can sort the list by clicking one of the column headers.
- You can apply a filter to users by clicking the Filter link at the top of the list.
- Click the name of a user to see the details.
- The Created by SSO field indicates if the user was created via an API key or a corporate directory (Yes) or via Self Help (No).
- All user groups to which the user belongs will appear.
- The list of all domains the user is authorized to access will appear with the corresponding access rights. Click a name to see the associated Self Help projects and the corresponding access rights.
Functionalities available in the toolbar
- Import a new user file.
See the procedure.
- Export a list of users.
- Delete one or more users.