The Self Help Home Page
The Self Help Home page enables to access the Editor Portal and the Desktop Studio and to consult step-by-step procedures on how the Desktop Studio works.
Notes
- Self Help app runs from the EVSelfHelpStudio.exe executable.
- The executable must be installed on the workstation of each administrator or writer with appropriate access rights.
- It is available in the Self Help installation folder.
- User authentication is required for accessing the Home page. Users must enter their login and password.
Title bar, menu bar and toolbar
Title_Menu_Toolbars
(1) Title bar: Information on the current Self Help session, i.e. server name, domain, logged-in user.
(2) Menu bar. See the description in the Desktop Studio in edit mode.
- Grayed-out options can only be accessed via the Desktop Studio.
- You can select File > Import... in the menu only in edit mode. This is used to import an archive to the last project opened in the Desktop Studio.
- If you select options from the View and Mode menus, they will automatically be taken into account in the Desktop Studio.
EndTitle_Menu_Toolbars
(3) Toolbar
Functionalities
Accessing the Desktop Studio
The Desktop Studio provides access to Self Help projects, the related components and domain management options.
See the access authentication.
Accessing the Editor Portal
The Editor Portal groups a set of functionalities intended for use by the writers of Self Help projects:
- Quick Start guide (PDF format)
- Step-by-step procedures on how the Desktop Studio works
- Access to the Online Studio. Note: The menus available will depend on each user's access rights.
See the description.
Documentation
The documentation provides step-by-step procedures that describe how the Desktop Studio works.
Notes
- You can also click See the detailed step-by-step procedure in Self Help. button in some procedures in the wiki to access step-by-step procedures on how the Desktop Studio works.
example
Description
- The Home page of the portal displays documentation by topic.
- Click one of the topics to see the list of help procedures.
- Each help procedure provides step-by-step instructions.
- A toolbar is available in each procedure.
See the detailled description.
It is used to:Display a flow chart of the whole procedure.
Generate the execution report of the current procedure.
Send a message with a file attachment to writers of the procedure. This feedback can include errors in the content, comments, suggestions, etc.
Generate the URL of the current page to share it with other users.
Description of the toolbar
Overview Icons displayed on hover Thumbnail in the left cornerProcedure_OverviewIcon
: Used to display the flow chart of the whole procedure.
: Used to identify a step in the procedure.
in the top right corner to show or hide the next steps of the procedure.
: Used to identify an exit step in the procedure.
: Used to display the topic associated with the selected step. In an exit step, this returns a list of procedures from the same category.
: Used to send feedback with a file attachment to writers of the procedure in order to report errors, comment on how relevant the content is, or make suggestions.
ReportProcedure_ReportIcon
: Used to generate the execution report of the current procedure.
CommentProcedure_CommentIcon
: Used to send a message with a file attachment to writers of the procedure in order to report errors, comment on how relevant the content is, or make suggestions.
ShareProcedure_ShareIcon
: Used to generate a link to the current procedure. You can copy and paste the URL on the clipboard or send it by email.