Self Help - Online Studio - Overview
Last modified on 2023/07/25 11:21
The Online Studio can be accessed by writers and administrors (both server and domain). It contains a set of functionalities.
Functionalities for writers
- Monitoring Self Help projects using statistical reports
- Testing procedures
- Using edit mode in the Desktop Studio to modify the procedures
- Importing and publishing Self Help projects
Functionalities for administrators (both server and domain)
- Monitoring Self Help projects
- Importing metadata and lists of users
- Managing virtual agents and dictionaries