REST API - View the list of paths of the entries of one of the ticket catalog


GET  /catalog-requests-paths

  • To obtain the list of paths about a specified ticket catalog entry: GET /catalog-requests-paths/{catalog_id}. Open url.png See the method.

Notes

      Open url.png  see Product name - ev itsm.png REST API Conventions

  • If successful, an HTTP status code 200 is returned.
    • By default, if the optional parameter fields is not used, only an extract of the most useful fields selected by Logo - EasyVista.png is displayed for each record provided.
    • A URL link (HREF) to each resource is provided so that the complete list of fields for a record can be obtained if required.

List of parameters / objects

Mandatory parameters

None

Optional parameters

You can use the parameters detailed below in the HTTP request string.

REST_OptionalParametersGetList_Oxygen1.7_Build131.0

Note: not like, not, formatDate parameters: Specific to Product name - ev itsm.png Oxygen version 1.7 - Build 2018.1.131.0 - and later.

Objet Type Description / Example
max_rows integer Maximum number of records to display.
  • Default value: 100
  • Example documentation icon EN.png /catalog-requests-paths?max_rows=3
sort string Sort in ascending or descending order.
  • Syntax: field1[+asc|+desc],field2[+asc|+desc],fieldn[+asc|+desc]
  • Example documentation icon EN.png /catalog-requests-paths?sort=catalog_requests_path.sd_catalog_path_en+asc
fields string Select fields to display.
  • Example documentation icon EN.png /catalog-requests-paths?fields=sd_catalog_path_fr,sd_catalog_path_en
search string Search/filter the specified fields.   Open url.png See Description of the options.
  • Example documentation icon EN.png /catalog-requests-paths?search=sd_catalog_path_en~"*Printer*"
~

(equivalent to like)

string Include the results which begin with or contain a given character string.
  • Syntax: ~ following by the string to include enclosed in quotation marks.
  • You should use the wildcard character *.
    • < string >* = include what begins with < string >.
    • *< string >* = include what contains < string >.
  • Example documentation icon EN.png
    • /catalog-requests-paths?search=sd_catalog_path_en~"Inkjet*" ==> all list of paths of the catalogs entries in which the sd_catalog_path_en field begins with Inkjet
    • /catalog-requests-paths?search=sd_catalog_path_en~"*Inkjet*" ==> all list of paths of the catalogs entries in which the sd_catalog_path_en field contains Inkjet
!~(%%)

(equivalent to not like)

string Exclude the results which begin with or contain a given character string.
  • Syntax: !~ following by the string to exclude enclosed in quotation marks.
  • You should use the wildcard character *.
    • < string >* = exclude what begins with < string >.
    • *< string >* = exclude what contains < string >.
  • Example documentation icon EN.png
    • /catalog-requests-paths?search=sd_catalog_path_en!~"Inkjet*" ==> all list of paths of the catalogs entries by excluding those in which the sd_catalog_path_en field begins with Inkjet
    • /catalog-requests-paths?search=sd_catalog_path_en!~"*Inkjet*" ==> all list of paths of the catalogs entries by excluding those in which the sd_catalog_path_en field contains Inkjet
!

(equivalent to not)

string Exclude all results equal to a given character string.
  • Syntax: ! following by the string to exclude enclosed in quotation marks.
  • Example documentation icon EN.png /catalog-requests-paths?search=sd_catalog_path_en!"Service Request/Equipment/New Printer/Inkjet Printer" ==> all list of paths of the catalogs entries by excluding those in which the sd_catalog_path_en field is equal to Service Request/Equipment/New Printer/Inkjet Printer
formatDate string Specification of the date.   Open url.png See Description of the options
  • Example documentation icon EN.png
    • /catalog-requests-paths?formatDate=l/M/Y ==> Friday/Nov/2018
    • /catalog-requests-paths?formatDate=l jS \of F Y h:i:s A ==> Friday 16th of November 2018 12:00:00 AM

Fields that could be used in optional parameters

  • sd_catalog_id
  • sd_catalog_path_*

HTTP status codes for the method

StatusHeader
Code Error Description
Status200
200 OK (Success) Request processed successfully.
Status401
401 Unauthorized Authentication process for accessing the resource is incorrect: Login/Password incorrect, Invalid session, Incorrect Product name - ev itsm.png account.
Example documentation icon EN.png
{
 "error": "Invalid Login / Password"
}

Example

Result for an entry of one of the ticket catalog (status code 200)

{
   "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths?(% class="RedColor" %)search(%%)=sd_catalog_path_en~%22%2APrinter%2A%22&max_rows=3&fields=sd_catalog_path_fr,sd_catalog_path_en",
   "record_count": "3",
   "total_record_count": "14",
   "records": [
        {
           "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4579",
           "SD_CATALOG_ID": "4579",
           "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Inkjet Printer",
           "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante jet d'encre"
        },
        {
           "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4580",
           "SD_CATALOG_ID": "4580",
           "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Laser Printer",
           "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante laser"
        },
        {
           "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4581",
           "SD_CATALOG_ID": "4581",
           "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Color Laser Printer",
           "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante laser couleur"
        }
    ]
}


ConventionsAPI

REST API Conventions

Convention Meaning
Orange Parameters used in an HTTP request string (URL) which do not correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View a list of assets
https://{your_server}/api/v1/{your_account}/assets?max_rows=3&fields=asset_tag
Black and Bold Parameters used in the URL of an HTTP request which correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View an asset
https://{your_server}/api/v1/{your_account}/assets/{asset_id}
Green Parameters used in the body of an HTTP request which represent JSON object names corresponding to Product name - ev itsm.png database fields; they allow the value of a database field to be assigned or modified.
Example documentation icon EN.png   Method Close an incident/request

{  "closed": {  "end_date": "11/20/2016 12:12:12",  }  }
Parameters used in the body of an HTTP request which represent JSON object names not corresponding to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method Reopen an incident/request

{  "restarted": {  "comment": "string (required)"  }  }

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Last modified by Unknown User on 2019/03/19 15:34
Created by Administrator XWiki on 2018/07/13 17:11

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