REST API - View the list of paths of the entries of one of the ticket catalog


GET  /catalog-requests-paths

  • To obtain the list of paths about a specified entry of one of the catalog: GET /catalog-requests-paths/{catalog_id}. Open url.png See the method.

Notes

      Open url.png  see Product name - ev itsm.png REST API Conventions

  • If successful, an HTTP status code 200 is returned.
    • By default, if the optional parameter fields is not used, only an extract of the most useful fields selected by Logo - EasyVista.png is displayed for each record provided.
    • A URL link (HREF) to each resource is provided so that the complete list of fields for a record can be obtained if required.

List of parameters / objects

Mandatory parameters

None

Optional parameters

You can use the parameters detailed below in the HTTP request string.
 

Objet Type Description / Example
max_rows integer Maximum number of records to display.
  • Default value: 100
  • Example documentation icon EN.png /catalog-requests-paths?&max_rows=3
sort string Sort in ascending or descending order.
  • Syntax: field1[+asc|+desc],field2[+asc|+desc],fieldn[+asc|+desc]
  • Example documentation icon EN.png /catalog-requests-paths?sort=catalog_requests_path.sd_catalog_path_en+asc
fields string Select fields to display.
  • Example documentation icon EN.png /catalog-requests-paths?fields=sd_catalog_path_fr,sd_catalog_path_en
search string Search/filter the specified fields.   Open url.png See Description of the options.
  • Example documentation icon EN.png /catalog-requests-paths?search=sd_catalog_path_en~"*Printer*"

Fields that could be used in optional parameters

  • sd_catalog_id
  • sd_catalog_path_*

HTTP status codes for the method

StatusHeader
Code Error Description
Status200
200 OK (Success) Request processed successfully.
Status401
401 Unauthorized Authentication process for accessing the resource is incorrect: Login/Password incorrect, Invalid session, Incorrect Product name - ev itsm.png account.
Example documentation icon EN.png
{
 "error": "Invalid Login / Password"
}

Example

Result for an entry of one of the ticket catalog (status code 200)

{
   "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths?search=sd_catalog_path_en~%22%2APrinter%2A%22&max_rows=3&fields=sd_catalog_path_fr,sd_catalog_path_en",
   "record_count": "3",
   "total_record_count": "14",
   "records": [
        {
           "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4579",
           "SD_CATALOG_ID": "4579",
           "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Inkjet Printer",
           "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante jet d'encre"
        },
        {
           "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4580",
           "SD_CATALOG_ID": "4580",
           "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Laser Printer",
           "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante laser"
        },
        {
           "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4581",
           "SD_CATALOG_ID": "4581",
           "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Color Laser Printer",
           "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante laser couleur"
        }
    ]
}


ConventionsAPI

REST API Conventions

Convention Meaning
Orange Parameters used in an HTTP request string (URL) which do not correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View a list of assets
https://{your_server}/api/v1/{your_account}/assets?max_rows=3&fields=asset_tag
Black and Bold Parameters used in the URL of an HTTP request which correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View an asset
https://{your_server}/api/v1/{your_account}/assets/{asset_id}
Green Parameters used in the body of an HTTP request which represent JSON object names corresponding to Product name - ev itsm.png database fields; they allow the value of a database field to be assigned or modified.
Example documentation icon EN.png   Method Close an incident/request

{  "closed": {  "end_date": "11/20/2016 12:12:12",  }  }
Parameters used in the body of an HTTP request which represent JSON object names not corresponding to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method Reopen an incident/request

{  "restarted": {  "comment": "string (required)"  }  }

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Last modified by Unknown User on 2018/11/14 12:29
Created by Administrator XWiki on 2018/07/13 17:11

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