REST API - View the list of paths of an entry of one of the ticket catalog


GET  /catalog-requests-paths/{catalog_id}

Notes

     Open url.png  see Product name - ev itsm.png REST API Conventions

  • If successful, an HTTP status code 200 is returned.
    • A URL link (HREF) to the resource is provided.
    • All fields are provided, including e_field_name and available_field_x, except for certain sensitive fields reserved for Logo - EasyVista.png.
       

List of parameters / objects

Mandatory parameters

You must use the JSON object below in the body of the HTTP request.
 

Objet Type Description / Example
catalog_id integer Entry catalog identifier

Optional parameters

None

HTTP status codes for the method

StatusHeader
Code Error Description
Status200
200 OK (Success) Request processed successfully.
Status401
401 Unauthorized Authentication process for accessing the resource is incorrect: Login/Password incorrect, Invalid session, Incorrect Product name - ev itsm.png account.
Example documentation icon EN.png
{
 "error": "Invalid Login / Password"
}

Example

Result with a status code 200 returned

{
   "HREF": "https://{your_server}/api/v1/{your_account}/catalog-requests-paths/4579",
   "SD_CATALOG_ID": "4579",
   "SD_CATALOG_PATH_EN": "Service Request/Equipment/New Printer/Inkjet Printer",
   "SD_CATALOG_PATH_FR": "Demande de service/Matériels/Installer une imprimante/Imprimante jet d'encre",
   "SD_CATALOG_PATH_GE": "Service Request/Ausrüstungen/Neuer Drucker/Tintenstrahldrucker",
   "SD_CATALOG_PATH_IT": "Richiesta di servizio/Apparecchiature/Installare una stampante/Stampante Inkjet",
   "SD_CATALOG_PATH_L1": "///",
   "SD_CATALOG_PATH_L2": "///",
   "SD_CATALOG_PATH_L3": "///",
   "SD_CATALOG_PATH_L4": "///",
   "SD_CATALOG_PATH_L5": "///",
   "SD_CATALOG_PATH_L6": "///",
   "SD_CATALOG_PATH_PO": "Pedido de Serviço/Equipamentos/Nova impressora/Impressora de jacto de tinta",
   "SD_CATALOG_PATH_SP": "Petición de Servicio/Equipos/Nueva Impresora/Impresora de Tinta"
}


ConventionsAPI

REST API Conventions

Convention Meaning
Orange Parameters used in an HTTP request string (URL) which do not correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View a list of assets
https://{your_server}/api/v1/{your_account}/assets?max_rows=3&fields=asset_tag
Black and Bold Parameters used in the URL of an HTTP request which correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View an asset
https://{your_server}/api/v1/{your_account}/assets/{asset_id}
Green Parameters used in the body of an HTTP request which represent JSON object names corresponding to Product name - ev itsm.png database fields; they allow the value of a database field to be assigned or modified.
Example documentation icon EN.png   Method Close an incident/request

{  "closed": {  "end_date": "11/20/2016 12:12:12",  }  }
Parameters used in the body of an HTTP request which represent JSON object names not corresponding to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method Reopen an incident/request

{  "restarted": {  "comment": "string (required)"  }  }

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Last modified by Unknown User on 2018/11/14 12:29
Created by Administrator XWiki on 2018/07/13 17:11

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