REST API - View a department


GET  /departments/{department_id}

  • This method allows information about a specified department to be obtained.
           Example documentation icon EN.png  /departments/6

Notes

      Open url.png  see Product name - ev itsm.png REST API Conventions

  • If successful, an HTTP status code 200 is returned.
    • A URL link (HREF) to the resource is provided.
    • All fields are provided, including e_field_name and available_field_x, except for certain sensitive fields reserved for Logo - EasyVista.png.
       

List of parameters / objects

Mandatory parameters

You must use the JSON object below in the body of the HTTP request.
 

Objet Type Description / Example
department_id string or integer department identifier

Optional parameters

You can use the parameters detailed below in the HTTP request string.
 

Objet Type Description / Example
fields string Select fields to display.
  • Example documentation icon EN.png /departments/6?fields=department_code,department_fr

Fields that could be used in optional parameters

You can use all the JSON fields from the AM_DEPARTMENT.

HTTP status codes for the method

StatusHeader
Code Error Description
Status200
200 OK (Success) Request processed successfully.
Status401
401 Unauthorized Authentication process for accessing the resource is incorrect: Login/Password incorrect, Invalid session, Incorrect Product name - ev itsm.png account.
Example documentation icon EN.png
{
 "error": "Invalid Login / Password"
}
Status404
404 Not Found Resource not found: Incorrect URI, Missing resource, Incorrect communication with the server, rfc_number not found.
Example documentation icon EN.png
{
 "error": "Resource not found"
}

Example

Result with a status code 200 returned

{
   "HREF": "http://{your_server}/api/v1/{your_account}/departments/6",
   "AVAILABLE_FIELD_1": "",
   "AVAILABLE_FIELD_2": "",
   "AVAILABLE_FIELD_3": "",
   "AVAILABLE_FIELD_4": "",
   "AVAILABLE_FIELD_5": "",
   "AVAILABLE_FIELD_6": "",
   "COMMENT_DEPARTMENT": {
       "HREF": "http://{your_server}/api/v1/{your_account}/departments/comment_department/6"
    },
   "CURRENCY_ID": "",
   "DEFAULT_COST_CENTER_ID": "1",
   "DEPARTMENT_CODE": "",
   "DEPARTMENT_EN": "Sales",
   "DEPARTMENT_FR": "Ventes",
   "DEPARTMENT_GE": "Nationaler Verkauf",
   "DEPARTMENT_PATH": "Sales",
   "DEPARTMENT_ID": "6",
   "DEPARTMENT_IT": "Vendite Nazionali",
   "DEPARTMENT_L1": "",
   "DEPARTMENT_L2": "",
   "DEPARTMENT_L3": "",
   "DEPARTMENT_L4": "",
   "DEPARTMENT_L5": "",
   "DEPARTMENT_L6": "",
   "DEPARTMENT_LABEL": "",
   "DEPARTMENT_PO": "Comercial - Nacional",
   "DEPARTMENT_SP": "Ventas Nacionales",
   "END_DATE": "",
   "LAST_INTEGRATION": "",
   "LAST_UPDATE": "2016-02-04",
   "LEVEL": "2",
   "MANAGER_ID": "",
   "PARENT_DEPARTMENT_PATH": "",
   "PARENT_DEPARTMENT_ID": "5",
   "SLA_ID": "",
   "START_DATE": "2003-01-01",
   "URL_MAP": ""
}


ConventionsAPI

REST API Conventions

Convention Meaning
Orange Parameters used in an HTTP request string (URL) which do not correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View a list of assets
https://{your_server}/api/v1/{your_account}/assets?max_rows=3&fields=asset_tag
Black and Bold Parameters used in the URL of an HTTP request which correspond to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method View an asset
https://{your_server}/api/v1/{your_account}/assets/{asset_id}
Green Parameters used in the body of an HTTP request which represent JSON object names corresponding to Product name - ev itsm.png database fields; they allow the value of a database field to be assigned or modified.
Example documentation icon EN.png   Method Close an incident/request

{  "closed": {  "end_date": "11/20/2016 12:12:12",  }  }
Parameters used in the body of an HTTP request which represent JSON object names not corresponding to Product name - ev itsm.png database fields.
Example documentation icon EN.png   Method Reopen an incident/request

{  "restarted": {  "comment": "string (required)"  }  }

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Last modified by Unknown User on 2018/10/24 14:49
Created by Administrator XWiki on 2017/12/21 08:52

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