REST API - View a supplier

Last modified on 2023/01/23 11:06

Minimum version Service Manager: Oxygen 2022 - Build 2022.1.133.0.01

GET  /suppliers/{supplier_id}

  • This method allows information for a specified supplier to be obtained.
           example   /suppliers/56

Notes

      Open url.png  See Service Manager REST API Conventions.

  • If successful, an HTTP status code 200 is returned:
    • A URL link (HREF) to the resource is provided.
    • All fields are provided, including e_field_name and available_field_x, except for certain sensitive fields reserved for EasyVista.
       

List of parameters / fields

Mandatory parameters

You must use the parameter below in the URL.
 

Parameter Type Description / Example
supplier_id integer Supplier identifier

Optional parameters

You can use the parameters detailed below in the HTTP request string.

Minimum version Parameter Type Description / Example
fields string Select fields to display.
  • example /suppliers/56?fields=address1,address2
Oxygen 1.7 - Build 2018.1.131.0 formatDate string Format display of Date fields in the HTTP request result.   Open url.png See Description of the options.
  • example
    • /suppliers/56?fields=last_update&formatDate=l/M/Y ==> "last_update_format": "Friday/Nov/2018"
    • /suppliers/56?fields=last_update&formatDate=l jS \of F Y h:i:s A ==> "last_update_format": "Friday 16th of November 2018 12:00:00 AM"

Optional fields

None

HTTP status codes for the method

StatusHeader

   A Timeout error code will be returned if the server does not respond to the REST Web service request within a given time (by default 60 seconds).

Code Error Description
Status200
200 OK (Successful) Request successfully processed.
Status400
400 Bad Request Request could not be run correctly due to malformed syntax.

example

{
 "error": "Nothing to update (check fieldnames)"
}

or when the "Suspend a ticket" method is called but the ticket is already suspended. The response returned is: { "error": "The request is already suspended. Operation aborted."}

or when the "Reopen a ticket" method is called but the ticket is not suspended. The response returned is: { "error": "The request is not suspended. Operation aborted."}

Status401
401 Unauthorized Incorrect authentication process for accessing the resource: Incorrect login/password, invalid session, incorrect Service Manager account.

example

{
 "error": "Invalid Login / Password"
}

Example

Result with a status code 200 returned

{
   "HREF": "https://{your_server}/api/v1/{your_account}/suppliers/56",
   "ADDRESS_1": "1501 api create supplier",
   "ADDRESS_2": "",
   "AVAILABLE_FIELD_1": "",
   "AVAILABLE_FIELD_2": "",
   "AVAILABLE_FIELD_3": "",
   "AVAILABLE_FIELD_4": "",
   "AVAILABLE_FIELD_5": "",
   "AVAILABLE_FIELD_6": "",
   "CITY": "",
   "COMMENT_SUPPLIER": {
       "HREF": "https://{your_server}/api/v1/{your_account}/56/comment_supplier"
    },
   "COUNTRY_ID": "",
   "CURRENCY_ID": "",
   "DISCOUNT_RATE": "",
   "E_MAIL": "testapi@create.com",
   "FAX": "",
   "LOCATION_PATH": "",
   "LOCATION_ID": "6",
   "MAIN_PHONE": "",
   "PHONE": "",
   "SUPPLIER": "API create",
   "SUPPLIER_BEGIN_OF_CONTRACT": "",
   "SUPPLIER_END_OF_CONTRACT": "",
   "SUPPLIER_PATH": "API create",
   "SUPPLIER_ID": "56",
   "SUPPLIER_TYPE_ID": "",
   "WEB_SITE": "",
   "ZIP_CODE": ""
}
ConventionsAPI

REST API Conventions

Convention Meaning
Orange Parameters used in an HTTP request string which do not correspond to Service Manager database fields.

example   Method View a list of assets

https://{your_server}/api/v1/{your_account}/assets?max_rows=3&fields=asset_tag
Black and Bold Parameters used in the URL of an HTTP request which correspond to Service Manager database fields.

example   Method View an asset

https://{your_server}/api/v1/{your_account}/assets/{asset_id}
Green Parameters used in the body of an HTTP request which represent JSON object names corresponding to Service Manager database fields; they allow the value of a database field to be assigned or modified.

example   Method Close an incident/request

{  "closed": {  "end_date": "11/20/2016 12:12:12",  }  }
Parameters used in the body of an HTTP request which represent JSON object names not corresponding to Service Manager database fields.

example   Method Reopen an incident/request

{  "restarted": {  "comment": "string (required)"  }  }
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