GET  /slas

• This method allows a list of SLAs to be obtained.

• To obtain detailed information for a specified SLA: GET /slas/{sla_id}.  See the method.

Notes

         See Service Manager REST API Conventions

• If successful, an HTTP status code 200 is returned.
  • By default, if the optional parameter fields is not used, only an extract of the most useful fields selected by EasyVista is displayed for each record provided.
  • A URL link (HREF) to each resource is provided so that the complete list of fields for a record can be obtained.

List of parameters / fields

Mandatory parameters

None

Optional parameters

You can use the parameters detailed below in the HTTP request string.

Minimum version		Parameter	Type		Description / Example
		max_rows	integer		Maximum number of records to display. Default value: 100 example /slas?max_rows=5
		sort	string		Sort in ascending or descending order. Syntax: field1[+asc|+desc],field2[+asc|+desc],fieldn[+asc|+desc] example /slas?sort=delay+desc
		fields	string		Select fields to display. example /slas?fields=name_en,name_fr
		search	string		Search/filter the specified fields.   See Description of the options. example /slas?search=delay:"8"
Oxygen 2.1.2 - Build 2018.1.183.0		search (logical OR operator)	string		Search/filter to several values from a same field Syntax: search=field:value1,field:value2 example /slas?search=name_en:4 hours,name_en:6 hours ==> all the SLAs in which the name_en field is equal to 4 hours or 6 hours
Oxygène 1.7 - Build 2018.1.131.0		~ (equivalent to like)	string		Include the results which begin with or contain a given character string. Syntax: ~ following by the string to include enclosed in quotation marks. You should use the wildcard character *. < string >* = include what begins with < string >. *< string >* = include what contains < string >. example /slas?search=name_en~"4 ho*" ==> all the SLAs in which the name_en field begins with 4 ho /slas?search=name_en~"*4 ho*" ==> all the SLAs in which the name_en field contains 4 ho
Oxygen 1.7 - Build 2018.1.131.0		!~ (equivalent to not like)	string		Exclude the results which begin with or contain a given character string. Syntax: !~ following by the string to exclude enclosed in quotation marks. You should use the wildcard character *. < string >* = exclude what begins with < string >. *< string >* = exclude what contains < string >. example /slas?search=name_en!~"4 ho*" ==> all the SLAs by excluding those in which the name_en field begins with 4 ho /slas?search=name_en!~"*4 ho*" ==> all the SLAs by excluding those in which the name_en field contains 4 ho
Oxygen 1.7 - Build 2018.1.131.0		! (equivalent to not)	string		Exclude all results equal to a given character string. Syntax: ! following by the string to exclude enclosed in quotation marks. example /slas?search=name_en!"4 hours" ==> all the SLAs by excluding those in which the name_en field is equal to 4 hours
Oxygen 2.1.2 - Build 2018.1.183.0		is_null	string		Retrieve all results in which the field has no value (field value = null) Syntax: Field name following by "is_null" example /slas?search=name_en:"is_null" ==> all the SLAs in which the name_en field has no value
Oxygen 2.1.2 - Build 2018.1.183.0		is_not_null	string		Retrieve all results in which the field has a value (field value = not null) Syntax: Field name following by "is_not_null" example /slas?search=name_en:"is_not_null" ==> all the SLAs in which the name_en field has a value
Oxygen 1.7 - Build 2018.1.131.0		formatDate	string		Format display of Date fields in the HTTP request result.   See Description of the options. example /slas?fields=time_limit&formatDate=l/M/Y ==> "time_limit_format": "Friday/Nov/2018" /slas?fields=time_limit&formatDate=l jS \of F Y h:i:s A ==> "time_limit_format": "Friday 16th of November 2018 12:00:00 AM"

Fields that could be used in optional parameters

You can use all the fields from the SD_SLA table.

HTTP status codes for the method

StatusHeader

Status200

Status401

Example

Result for 2 SLAs (status code 200)

ConventionsAPI