REST API - Create a record in an external table

Last modified on 2023/07/17 16:18

Minimum version Service Manager: Oxygen 1.7 - Build 2018.1.131.0

POST  /E_TEST1

  • This method allows a new record in an external table E_TABLE to be created.
             example   /E_TEST1
  • The method supports the creation of a single record per call.

Notes

    Open url.png  See Service Manager REST API Conventions

  • The external table must contain a primary key.
  • You must supply a table in JSON format in the body of the HTTP request.
  • If successful, an HTTP status code 201 is returned and a URL link (HREF) to the created resource is provided.
CommonNotes_JSONandFields

JSON Format / Field Format:

  • The field names are those of the Service Manager.data model.

example  available_field_1

  • To update a field, respect the following JSON format: "field_name":"value".
  • JSON object names, including those representing Service Manager database fields, are not case sensitive.

example  field_name, Field_Name and FIELD_NAME are equivalent

List of parameters / fields

Mandatory parameters

None

Optional parameters

None

Optional fields

None

HTTP status codes for the method

StatusHeader

   A Timeout error code will be returned if the server does not respond to the REST Web service request within a given time (by default 60 seconds).

Code Error Description
Status201
201 Created Request successfully processed and element created.
Status401
401 Unauthorized Incorrect authentication process for accessing the resource: Incorrect login/password, invalid session, incorrect Service Manager account.

example

{
 "error": "Invalid Login / Password"
}
Status500
500 Internal Server Error Generic error message displayed when an unexpected condition is encountered and there is no specific message associated.

example

{
 "error": "An error occured. A text message is returned in the body."
}

Examples

Example of the body of an HTTP request

{
"THE_RESOURCE_NAME": "Ressource Name",
"THE_XML": "the XML"
}

Result with a status code 201 returned

{
  "HREF": "https://{your_server}/api/v1/{your_account}/E_TEST1/5"
}
ConventionsAPI

REST API Conventions

Convention Meaning
Orange Parameters used in an HTTP request string which do not correspond to Service Manager database fields.

example   Method View a list of assets

https://{your_server}/api/v1/{your_account}/assets?max_rows=3&fields=asset_tag
Black and Bold Parameters used in the URL of an HTTP request which correspond to Service Manager database fields.

example   Method View an asset

https://{your_server}/api/v1/{your_account}/assets/{asset_id}
Green Parameters used in the body of an HTTP request which represent JSON object names corresponding to Service Manager database fields; they allow the value of a database field to be assigned or modified.

example   Method Close an incident/request

{  "closed": {  "end_date": "11/20/2016 12:12:12",  }  }
Parameters used in the body of an HTTP request which represent JSON object names not corresponding to Service Manager database fields.

example   Method Reopen an incident/request

{  "restarted": {  "comment": "string (required)"  }  }
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