ev|Service Engine - Oxygen - Change Log


Notes

All the files provided in a fix are cumulative. This change log is provided only to give you information on changes and help you find out if a fix solves your issue. It is mandatory to apply all the changes when applying a fix.

Oxygen 2.0.1 - Build 2018.1.170.0 (2019-07-16)

Bug Fixes

  • [R1907_008]: Fixed a bug when opening a form via the 'Details' button after clicking on the magnifying glass icon of a field.
  • [R1907_002]: Optimized cookies to keep the type of menu used ('My Menu' or 'Global Menu') after disconnecting / reconnecting in a multi-line environment.
  • [R190626_00006]: Added new multilingual integration connectors.
  • [R190624_00003]: Optimized 'Full-Text' search to take into account the profile rights in the list of available categories.
  • [R190118_00011]: Modification of the 'Wizard' label in Spanish.

Oxygen 2.0 - Build 2018.1.169.0 (2019-07-02)

Bug Fixes

  • [R190614_00002]: Fixed a bug on exp import when some text strings are exactly 36 characters long.
  • [R190614_00001]: Fixed a bug on exp import when some text strings are exactly 36 characters long.
  • [R190607_00013]: Fixed a bug on the global search when the searched string contains the quote character (').
  • [R190531_00001]: Fixed a bug when modifying a life cycle.
  • [R190524_00003]: Fixed a bug on the target form after a global search on a configuration item.
  • [R190521_00005]: Fixed a bug on the duplication of an incident when it is not directly assigned or resolved.
  • [R190516_00004]: Fixed a bug on the support of short titles in Full-Text search settings.
  • [R190510_00001]: Fixed a bug on mandatory 'combo' fields when transferring a ticket.
  • [R190502_00002]: Fixed a display bug on notifications when a mandatory field is not filled in and it does not have an alias.
  • [R190430_00001]: Fixed a bug on displayed fields when searching for an employee in the global search.
  • [R190429_00001]: Fixed a bug to allow users to rate knowledge base items via the Full-Text Search.
  • [R190426_00002]: Fixed a bug on the setting of the 'Manager' field in the 'Incident' form.
  • [R190426_00001]: Fixed a bug when adding an 'Other User' on an 'Asset' form.
  • [R190425_00001]: Fixed a bug on the interpretation of variables in a 'Space' type field of a form.
  • [R190424_00004]: Fixed a bug when selecting items in a list with breaking points when it contains more than 50 records.
  • [R190423_00004]: Fixed a display bug when scrolling vertically in the 'Timeline' tab on FireFox.
  • [R190423_00003]: Fixed a display bug on the start date of a task in the 'Activity' tab of a ticket.
  • [R190419_00001]: Fixed a bug on the use of tree fields in interactive fields in a reporting.
  • [R190418_00001]: Fixed a bug that prevented adding documents to assets if the affected user can not create new assets.
  • [R190417_00006]: Fixed a bug when transferring a ticket and the next step has the same value of 'Role' and 'Additional Recipient'.
  • [R190417_00005]: Optimization of the names of reporting queries.
  • [R190417_00001]: Fixed a bug on Service Apps 'Teams' associations in a Service Manager environment that uses applications on the home page.
  • [R190415_00004]: Fixed a bug that prevented filter and view selection when adding a new menu entry.
  • [R190412_00010]: Fixed a bug when adding a department in a news.
  • [R190412_00009]: Fixed a bug on the refresh of Boolean fields in the overview of a form.
  • [R190411_00004]: Fixed a bug on the setting of the 'Group' field in the 'Create linked action' wizard.
  • [R190409_00002]: Fixed a bug when saving 'Memo' fields in forms.
  • [R190408_00002]: Fixed a bug in order to escape special characters in JSON structures.
  • [R190405_00002]: Fixed a bug on problem opening via global search.
  • [R190405_00001]: Fixed a bug on SOAP WebService calls with a 'header'.
  • [R190401_00006]: Modification of the 'Is EVIE' label on the employee form.
  • [R190329_00004]: Fixed a bug when downloading files containing the '%' character.
  • [R190329_00001]: Fixed a bug on the interpretation of 'space' characters in REST calls.
  • [R190328_00005]: Added a feature to see the details of the integration logs.
  • [R190325_00002]: Modification of the term 'History' in the profile configuration.
  • [R190322_00003]: Fixed a bug on command deletion from the command studio.
  • [R190321_00011]: Added a warning message when editing menus and adding a new one without choosing a filter or view.
  • [R190321_00010]: Fixed a bug on the display of a warning message when planning the 'Purge Log Process' alert.
  • [R190321_00009]: Optimization of the menu edition in the profiles configuration to be able to add several ones in the continuation.
  • [R190321_00008]: Fixed a bug on the icon update when requalifying a ticket in the QuickCall.
  • [R190321_00007]: Changed the 'Quick Call Display' label in the profile settings.
  • [R190320_00002]: Fixed a bug on automatic redirection to the form just after creating a new employee.
  • [R190319_00002]: Fixed a bug when saving the 'Comment' field on locations.
  • [R190216_00001]: Fixed a bug on the consideration of 'Insignificant 0' when searching for a ticket with its number in the global search.
  • [R181126_00001]: Fixed a duplicate session bug after multiple connections via the Trusted Provider.
  • [R181122_00010]: Fixed a bug on the save of 'Stock Limits' in the consumables catalog form.
  • [R160617_00002]: Fixed a bug on the category choice in the QuickCall after doing a predictive search.
  • [R160119_00009]: Removed the ability to set an additional language (L1 to L6) in the default language of a platform.

Oxygen 1.8 Hotfix - Build 2018.1.140.1 (2019-05-15)

New Features

  • [REST API]: New methods: Departments and Locations (POST, PUT) ; Problems and Problems/Tickets (GET) ; Known errors (GET)

Bug Fixes

  • [R190503_00002]: Fixed a bug on searches containing the '-' character.

Oxygen 1.8 Hotfix - Build 2018.1.140.0 (2019-04-23)

Bug Fixes

  • [R190417_00004]: Fixed a bug when downloading attachments.

Oxygen 1.8 - Build 2018.1.139.0 (2019-04-09)

Bug Fixes

  • [R190403_00026]: Fixed a bug when saving the news content.
  • [R190402_00004]: Fixed a bug when accessing assets form in the Discovery module.
  • [R190402_00002]: Fixed bug on EVIE notifications when using the role field as a recipient.
  • [R190402_00001]: Fixed a bug when saving 'Date and time' fields on the change request form.
  • [R190401_00007]: Fixed a bug on loading employees from the group form.
  • [R190321_00002]: Fixed a bug on the interpretation of HTML tags in news and questions / answers.
  • [R190320_00004]: Fixed a bug on the ticket number refresh when requalified in the quickcall.
  • [R190312_00001]: Fixed a display bug on timeline icons for action types created by the user.
  • [R190308_00003]: Fixed a bug on automatic redirection to the form just after creating a new employee.
  • [R190306_00005]: Fixed a bug on global search for users with a profile without any rights.
  • [R190228_00002]: Fixed a bug when adding a new software in the Discovery module software management.
  • [R190227_00001]: Increased the size of fields containing passwords hashes from 50 to 255 characters.
  • [R190221_00001]: Fixed a bug that prevented the deletion of a field in the 'Incident Description' section of the incident form.
  • [R190220_00005]: Fixed a bug on the timestamp of 'Date and time' type fields in wizards launched from the 'Timeline' tab.
  • [R190220_00002]: Optimization of the global search to trace the ticket number rather than the short description after using the QuickCall.
  • [R190219_00003]: Fixed a display bug when displaying and hiding the details of an email in the timeline tab.
  • [R190219_00002]: Fixed a bug on license usage in an SSO environment with a load balancer.
  • [R190219_00001]: Fixed a bug on the Incident 'Timeline' tab for Spanish users.
  • [R190218_00001]: Fixed a bug when adding a field in the service requests catalog form.
  • [R190215_00004]: Fixed a bug to hide priority labels in forms.
  • [R190214_00009]: Fixed a bug on the visibility of available wizards in a grid for a Portuguese user.
  • [R190214_00005]: CTI interfacing support with the Oxygen version.
  • [R190214_00004]: Fixed a bug on auto login links from scheduled alerts.
  • [R190212_00003]: Fixed display bugs on project forms.
  • [R190212_00002]: Fixed a bug on recording data from an incident form when launching a wizard from the 'Timeline' tab.
  • [R190212_00001]: Fixed a bug on 'Exception' logs in an environment that does not use domains.
  • [R190211_00003]: Fixed a bug when creating a new contract.
  • [R190211_00002]: Fixed a bug when saving a Workflow.
  • [R190204_00001]: Fixed a bug on the lack of Home module queries in Service Apps.
  • [R190201_00008]: Fixed a bug on the warning message displayed when attempting to complete multiple actions at the same time.
  • [R190131_00005]: Fixed a bug on the order of the fields displayed in the supplier overview form.
  • [R190131_00004]: Fixed a bug on the global search to allow searches referring to a record containing the character " (quotation mark).
  • [R190131_00002]: Fixed a display bug on wizard labels when using a 90% zoom level.
  • [R190129_00004]: Grid optimization to allow list display when using a breaking level.
  • [R190129_00003]: Fixed a display bug on the target field of a question screen when the label of the question is long.
  • [R190129_00002]: Fixed a bug on target fields setting in questionnaires.
  • [R190129_00001]: Fixed a display bug in the 'Active Scan' field of the AST form between overview and detail after deactivating the scan.
  • [R190125_00007]: Fixed a bug on the non-visibility of a field after adding it to a form.
  • [R190125_00005]: Fixed a display bug in the 'Timeline' tab of incidents.
  • [R190125_00004]: Fixed a bug on the number of results returned by the global search.
  • [R190125_00002]: Fixed a bug on the email formatting associated to the 'On Loan' wizard.
  • [R190123_00002]: Fixed a bug on the interpretation of the HTML code in fields labels.
  • [R190123_00001]: Fixed a bug on the addition of 'space' field with a label in the form settings.
  • [R190121_00004]: Fixed wording in French in the 'Timeline' section of incidents.
  • [R190115_00004]: Fixed a bug on the mandatory nature of some fields in the setting of indicators.
  • [R190115_00003]: Fixed a bug on the 'Finish' label when actions to do are validation actions.
  • [R190115_00002]: Added 'Planing' and 'Tasks' tabs in project forms.
  • [R190115_00001]: Fixed wording in Spanish in the 'Timeline' section of incidents.
  • [R190114_00003]: Fixed a bug when modifying life cycles.
  • [R190108_00004]: Fixed a bug on 'Localization' and 'Entity' updates when changing the recipient in the QuickCall form.
  • [R181217_00003]: Added the 'Report Management' wizard on forms.
  • [R181217_00002]: Fixed a bug when accessing to contextual news from an action form.
  • [R181211_00002]: Fixed a display bug in the screen allowing to add a new table or a new field in the setting of a form.
  • [R180921_00001]: Fixed a bug on multilingual labels when we try to save more than 100 characters in an nvarchar(255) field.
  • [R170515_00002]: Fixed a bug on the default provider choice when creating a new order from the stock management.
  • [R140120_00001]: Fixed a redirection bug following a disconnect.

Oxygen 1.7 - Build 2018.1.131.0 (2019-02-21)

New Features

  • [REST API]: New optional parameters on all the GET methods (not like, not, formatDate)
  • [REST API]: New methods: Actions (GET, PUT) ; External tables E_ tables (GET, POST, PUT, DELETE)

Bug Fixes

  • [R190215_00001]: Fixed a bug on exp import into a platform with SQL Server 2012 when the exp came from a global export.
  • [R190214_00008 / R190218_00002]: Fixed a bug when saving a draft and canceling a ticket from the QuickCall.
  • [R190214_00003]: Fixed a bug when downloading attachments.
  • [R190214_00002]: Fixed a bug on the interpretation of tags in SOAP WebService steps.
  • [R190214_00001]: Fixed a bug on long text string truncation in SOAP WebServices steps.
  • [R190208_00002 / R190214_00006]: Fixed a bug on the inability to save a form containing 'Date and Time' type fields when the logged in user uses the US date format.
  • [R190124_00002]: Removes the priority label from the top of the forms.
  • [R190103_00001]: Fixed a bug on the interpretation of the 'Comment' and 'Description' tags in REST WebServices steps.

Oxygen 1.7 - Build 2018.1.129.0 (2019-02-05)

New Features

  • [Navigation]: Optimization of navigation thanks to the global management of Internet browsers 'Back' key.
  • [Search]: Optimization of the global search to take into account the profile rights.
  • [Profiles]: Integration of menus associated with profiles in profile exports.
  • [REST API]: Optimization of the REST API to allow erasing records in external tables.
  • [REST API]: Optimization of the REST API to retrieve questions / answers associated with a ticket.
  • [REST API]: REST API optimization for creating and modifying locations and entities.
  • [REST API]: Added a menu on grids and reports to generate and copy internalQueries links.

Bug Fixes

  • [R190121_00003]: Fixed a bug on automatic ticket assignment when saving a comment.
  • [R190121_00001]: Fixed a bug on mandatory fields in a form when using a wizard from the 'Activity' tab.
  • [R190116_00002]: Fixed a bug on wizard rights in profiles.
  • [R190114_00002]: Fixed a bug on report management rights.
  • [R190111_00001]: Fixed a bug on the handling of IP addresses in SSO environments.
  • [R190110_00002]: Fixed a bug on the rendering of decimal numbers in Report Designer reports.
  • [R190110_00001]: Fixed a bug on the CMDB graph to be able to reduce the number of relationships displayed.
  • [R190108_00003]: Fixed a bug on the CMDB graph for relationships that do not have a specific type.
  • [R190108_00002]: Fixed a bug when using quick filters in grids.
  • [R190108_00001]: Fixed a bug when displaying employee photos in a form.
  • [R190107_00003]: Added a mechanical reporting level to directly retrieve the corresponding REST URL.
  • [R190107_00002]: Removed the 'Usage' zone in Asset forms.
  • [R190107_00001]: Fixed a display bug on selected items in the indicator grid.
  • [R181227_00001]: Fixed a bug on SLAs to allow to fill a delay with a decimal number.
  • [R181220_00012]: Fixed a bug to prevent switching to a News from the QuickCall.
  • [R181220_00011]: Fixed a bug on profile rights to allow tabs editing.
  • [R181220_00010]: Added a visual information in the Timeline to visualize the current action.
  • [R181220_00008]: Optimization of error messages when adding a Service Apps application via the Menu Editor.
  • [R181220_00002]: Fixed a bug on the font used in 'Grid' type questions.
  • [R181220_00001]: Fixed a bug on EVIE notifications configured in a WorkFlow.
  • [R181219_00004]: Fixed a bug on the question editor WYSIWYG component for 'Memo' type questions.
  • [R181219_00001]: Fixed a bug on the action labels displayed in the Timeline.
  • [R181217_00004]: Fixed a bug on the display of warning messages when trying to save a form and a mandatory field is missing.
  • [R181214_00002]: Fixed a bug on the display of Baseline type graphs in the CMDB.
  • [R181214_00001]: Fixed a bug on the default content of the filter 'Approvals to complete'.
  • [R181213_00003]: Fixed a bug on questions with a target field set to 'Insert before' or 'Insert after' when the question is not answered.
  • [R181213_00002]: Fixed a display bug in the 'Return Stock' wizard.
  • [R181213_00001]: Fixed a display bug using Edge on the transcoding integration screen.
  • [R181212_00007]: Fixed a bug when editing Integration Models using a connection string.
  • [R181212_00006]: Removed the 'Shared Calendars' menu that is no longer used in this release.
  • [R181212_00005]: Homogenization of public API URLs when closing an action.
  • [R181212_00004]: Fixed a display bug in the 'Update' Integration Model wizard.
  • [R181212_00003]: Fixed a bug with special characters when making a REST call from a WorkFlow.
  • [R181211_00008]: Fixed a bug when interpreting the HTML code in the tab displaying news from the QuickCall.
  • [R181211_00007]: Change the logo associated with the Microsoft Logic Apps REST service.
  • [R181211_00006]: Fixed a bug on data refresh in the top banner of the QuickCall.
  • [R181211_00005]: Optimization of the display order of contextual news in the QuickCall.
  • [R181211_00004]: Fixed a display bug in the 'New Project' wizard.
  • [R181211_00001]: Fixed a bug when sending an email containing screenshots via a wizards.
  • [R181210_00004]: Fixed a bug on contextual news refresh in the QuickCall.
  • [R181210_00003]: Fixed a bug when accessing Action forms from an Incident form.
  • [R181210_00002]: Fixed a bug when changing the sort order in Assets inventories.
  • [R181207_00002]: Fixed a bug on the creation of new statuses (Transition).
  • [R181206_00006]: Addition of the 'Availability Calculation' combo in the Service Design module.
  • [R181206_00005]: Fixed a bug when changing the sort order in the hardware inventory.
  • [R181206_00003]: Fixed a bug when removing potential vendors from the Consumable Catalog.
  • [R181206_00002]: Fixed a bug on the selection of Support People to display in the 'Planning' menu.
  • [R181206_00001]: Fixed a bug in the software catalog to allow dynamic searches.
  • [R181205_00009]: Fixed a bug when leaving a modified but unsaved form.
  • [R181205_00007]: Fixed a bug in the configuration of profiles with Firefox.
  • [R181205_00004]: Fixed a bug in the 'Reference / Manufacturers' menu to allow dynamic searches.
  • [R181205_00002]: Fixed a display bug in the 'Administration / Settings / Defaults' menu.
  • [R181204_00005]: Fixed a bug on file names generated by scheduled reports.
  • [R181204_00004]: Fixed a bug when editing multilingual fields.
  • [R181204_00003]: Fixed a bug to allow editing a report without having to go back to list mode.
  • [R181130_00001]: Fixed a bug when using the 'Assign a Major Incident' wizard from the QuickCall.
  • [R181129_00001]: Fixed a display bug on grids containing no data.
  • [R181127_00003]: Fixed a bug when emptying the category field in the QuickCall.
  • [R181126_00003]: Fixed a bug on parent / child dependencies in the execution of scheduled tasks.
  • [R181123_00006]: Fixed a bug on the use of the 'Report a Major Incident' wizard from the QuickCall.
  • [R181116_00001]: Fixed a bug on the filtering of known errors in the QuickCall.
  • [R180928_00001 / R190125_00001]: Optimization of Predictive Search to show accurate results first.
  • [R180321_00002]: Fixed a bug on the display of the disconnection pop-up window when the corresponding parameter is 0.
  • [R170626_00002]: Fixed a bug on the management of profiles accessing conditional forms.
  • [R141215_00005]: Fixed a bug when filtering by 'Bar Code Selection' when a value has the apostrophe character.
  • [R131118_00003]: Fixed a display bug after activating and scheduling an integration.
  • [R131017_00003]: Fixed a display bug after filtering a grid via the quick filter.
  • [R131017_00002]: Fixed a bug when we try to save a text in a numeric field.
  • [R130829_00003]: Fixed a bug when using a quick filter in a tree view.
  • [R130813_00001]: Fixed a bug on indicator imports when they already exist in the target platform with different names.
  • [R130308_00004]: Fixed a bug on 'Asset Management' menus when a user has access to several inventories.

Oxygen 1.6 - Build 2018.1.119.0 (2018-12-12)

New Features

Added a feature to reset the menu panel for the logged in user.
Added a feature in the menu settings to allow you to add reportings.

Bug Fixes

  • [R181128_00018]: Fixed a bug on the error message returned when a REST API error is related to the date format.
  • [R181128_00017]: Fixed a bug on the QuickCall to properly refresh the ticket number if you change the category.
  • [R181128_00015]: Fixed a display bug on specific questions via linked items.
  • [R181128_00014]: Fixed a bug when adding keywords to the knowledge base.
  • [R181128_00007 / R181128_00005]: Fixed a display bug when hovering an employee photo.
  • [R181128_00006]: Fixed a ticket history bug after using the 'Process this action' wizard.
  • [R181128_00004]: Fixed a bug on constraints with 'Date' type questions.
  • [R181128_00003]: Fixed a bug on dynamic values associations to a questionnaire.
  • [R181127_00001]: Fixed a bug on the 'See all' feature of linked items.
  • [R181123_00017]: Fixed a bug on the modification of catalog labels.
  • [R181123_00015]: Fixed a bug on the access to draft incidents.
  • [R181123_00011]: Fixed a bug on document upload from an 'Order' form.
  • [R181123_00010]: Fixed a display bug on linked elements of integration logs.
  • [R181123_00009]: Added the menu 'Roles (CI)' in the references.
  • [R181123_00007]: Fixed a bug when adding software included in the software catalog.
  • [R181123_00005]: Fixed a bug on 'Default views' defined in grids.
  • [R181123_00004]: Fixed a bug in the WorkFlow editor on warning messages when editing a step.
  • [R181123_00003]: Added the ability to save an action comment without completing it.
  • [R181123_00002]: Fixed a bug on the save of an action comment when the ticket has several actions in progress.
  • [R181122_00009]: Fixed a bug on folder organization in menu customization.
  • [R181122_00008]: Optimization of the 'News' form to allow modification on the field 'Associated subject' in the standard form.
  • [R181122_00007]: Fixed a bug on the visualization of the HTML code in a 'Contextual News'.
  • [R181122_00006]: Fixed a bug on the display of the 'See all' button in a 'Contextual News'.
  • [R181122_00005]: Fixed a bug on the 'Reorganize' catalogs wizard.
  • [R181122_00004]: Fixed a bug on the save of a catalog form when a required field is not filled.
  • [R181122_00003]: Fixed a bug on the relevance of required fields when canceling the creation of a ticket in the QuickCall.
  • [R181122_00002]: Fixed a bug when adding 'Usage Rights' in the software catalog.
  • [R181122_00001]: Removed some other parameters that have become obsolete.
  • [R181121_00004]: Fixed a bug when accessing the QuickCall for archived employees.
  • [R181121_00003]: Fixed a bug when accessing the QuickCall for employees with a '-' character.
  • [R181121_00001]: Removed the 'Save' button in the WorkFlow form because it is integrated in the editor.
  • [R181120_00008]: Fixed a bug on WorkFlow duplications.
  • [R181120_00006]: Fixed a bug when adding 'potential vendors' to the hardware catalog.
  • [R181120_00005]: Fixed a bug on the relevance of the menu search in the profile editor.
  • [R181120_00004]: Fixed a bug on the export of a CMDB graph in PNG format.
  • [R181120_00003]: Fixed a bug on the requalification of an incident via the 'Transfer' button.
  • [R181120_00002]: Added the multilingual component on the 'Note' field of a catalog record.
  • [R181116_00003]: Fixed a bug on the visibility of the 'Closing Transition' and 'Transition Action' labels in the WorkFlow editor.
  • [R181114_00001]: Fixed a bug on the redirection after a time out in an SSO environment.
  • [R181030_00001]: Optimization of the REST API to allow to pass keys or aliases in some cases.
  • [R181022_00001]: Added the ability to empty a date field via a REST call.
  • [R180928_00001]: Optimization of predictive search.
  • [R180904_00001]: Added the possibility to send dates to different formats in the REST API (Outlook format for example).
  • [R180816_00001]: Fixed a bug when using a Close_Request WebService in a business rule.
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Last modified by Unknown User on 2019/07/16 16:25
Created by Administrator XWiki on 2018/12/12 11:18
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