EV Reach - Configuring the Central Data Repository

Last modified on 2023/07/12 14:03

This article explains how to configure the Central Data Repository for improved logged in workstation detection.

This article relates to the EV Reach v8 release only. If you are using EV Reach, see: Workstation Detection with fastConnect

Step 1 - Network Share

Create a network share on you network. Domain Users must have read\write access to the share. Technicians using EV Reach only need read access.

Step 2 - Distribution

Configure your EV Reach agents and EV Reach operators to use the Central Data Repository share you created in Step 1.

To do this you have three options:

  • The EV Reach administrative GPO
  • The EV Reach Server
  • Direct registry modification of EV Reach Agent Machines and Console users.

GPO Method

You can find the EV Reach administrative GPO template in C:\Program Files (x86)\GoverLAN v7\GPO Templates. You can import the ADMX files for domain controllers that are Server 2008 and above. The GPO that you create must be linked to the OU that your user workstations and tech workstations are a member of. Once you have the administrative template installed, create a GPO and configure the following setting.

kba-gcdr.png

kba-gcdrconfig.png

Once this GPO has been created and linked to the proper OUs, the EV Reach agents will begin to store the login information on the \\Server\Share that you configured.

The EV Reach management console will then be able to detect workstations where users are logged in to.

EV Reach Server Option

You can Install the EV Reach Server on any Windows based server on you network. After you install the EV Reach Server, you will need to configure the following DNS entry on your DNS Server.

Download and install the EV Reach Server on any server you wish on your network.

After it is installed create a DNS SRV record on you DNS Server.

  1. In DNS go to Forward Lookup Zones
  2. Locate your domain zone
  3. Go to the _tcp folder
  4. Right click and select “Other New Records”
  5. Go to Service Locator (SRV)
  6. Create a record that looks like the following. Note: there is a “.” At the end of the FQDN in the host field.

kba-dnsrecord.png

After this record is created and DNS gets a chance to populate, the agents will begin reporting in to this server for settings. Be sure the Windows Firewall is not blocking port 21160.

You can then enable the setting for the Central Data Repository location with these steps.

1. Go to the Universal Settings Distribution tab

2. Enable Universal Settings Distribution

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3. Locate the following setting and click the Modify Settings link

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4. Click the “…”

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5. Use the following value: \\Server\Share where Server is your server name and share is your share name.

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6. Click OK, then click Publish Settings.

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As the agents check in, the will take the value and begin to store the login information in the share path specified.

Direct Registry Modification Method

You can use a EV Reach Scope Action to push the necessary registry change to your workstations for the Central Data Repository location setting.

Registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\PJ Technologies\EV Reach Universal Settings\GMC

String Value: ApplicationCentralDataRepo

Follow the instructions in this Youtube video.

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