EV Reach Server - Configuration - Configuring Server Roles

Last modified on 2023/07/12 14:03

EV Reach Server Roles allow organizations to leverage multiple EV Reach Servers for the purposes of EV Reach Policy Distribution or Auditing of EV Reach Events. EV Reach Servers can also be spread across multiple geographic locations or be used in a Load Balancing \ Redundancy scenario.

EV Reach Server Roles

The following roles are supported:

  1. Primary
  2. Secondary (within my organization)
  3. Secondary (external site)

Primary Role

The Primary Server Role is usually the first one installed in an organization. The Primary Server will have the ability to edit all policies and configurations. There is no limitation on the number of Primary Servers that an organization can have.

Secondary (within my organization) Role

Secondary (within my organization) servers are read only servers that can be deployed within your organization. A Secondary server will distribute policies and collect audit events from the agents under its control. However, all editing ability will be disabled.

Secondary Servers can be used as redundant or load balancing servers. Load balancing can be achieved by deploying the servers behind a load balancing appliance or by using DNS Round Robin.

Secondary (external site) Role

Secondary (Over the Internet) Roles have the same capabilities of the Secondary (within my organization) servers but will connect over a EV Reach Gateway. Use Secondary servers to connect a remote site to your organization for centralized policy distribution and auditing of EV Reach events.

Configuring Server Roles

Acquiring a EV Reach Server License

All EV Reach customers are given one EV Reach Server license at the time they purchase. Additional licenses can be created free of cost at my.goverlan.com.

Login to my.goverlan.com, select the EV Reach Server product under the Licenses section, then click on the Add License option. Specify a relevant name for your license and use this one to sign-in to the Secondary EV Reach Server.

Primary and Secondary (within my organization) configuration

The Server Role can be set in the Application > Server Configuration tab of any EV Reach Server.


A centralized database is required for Primary and Secondary (within my organization) servers to operate . Both servers must be pointing to the same database in their respective settings configuration.


Once both Primary and Secondary (within my organization) servers are using the same database they will begin to communicate and synchronize policy and audit data.

A secondary server can easily be converted to a primary server simply by changing the role in the Server Role page. Once the role has been changed, it will become a server with editing capabilities.

Secondary (external site)

Secondary (external site) configurations communicate with a EV Reach Gateway Service to synchronize Policies and Audit events from external sites that are not connected to your organization.

The following information is required to configure a Secondary (external site) server.

  1. External Site Name - This is the name the devices will appear under when browsing the EV Reach Console.
  2. Gateway Public Address and Port - This is the address or host name of the Gateway where EV Reach Services are located.
  3. Certify server identity with TLS - Enable this if the Source Gateway Server is equipped with a TLS certificate.
  4. Check-in with server every - Configure the polling frequency between this server and the Gateway Server.


Advertising a EV Reach Server

All servers can be advertised using a DNS SRV record, Group Policy or Manual Configuration.

See Find out more.

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