EV Reach Gateway Services - Secondary Server Implementation

Last modified on 2023/10/17 11:36

IT Service Providers can support entire client sites via EV Reach Gateway Services. To do so, each client site must be equipped with a Secondary EV Reach Server.

Note: Each EV Reach Server requires a license. A EV Reach Server license can only be used to sign-in to a single EV Reach Server server. However, you can generate an unlimited number of EV Reach Server licenses free of charge.


How to Implement a Secondary Server

 1. Login to my.goverlan.com, select the EV Reach Server product under the Licenses section, then click on the Add License option.

2. Specify a relevant name for your license and use this one to sign-in to the Secondary EV Reach Server.

The initial configuration of the EV Reach Server at the client site uses the same procedures. However, you need to configure this server with a Secondary Relationship with the Primary EV Reach Server.

3. Configure the Server relationship.


  • Under the Relationship category of the EV Reach Server Settings, select This server depends on a Primary EV Reach Server.
  • Server Public Address: Enter the public address of EV Reach Services exposed by the Primary EV Reach Server. If this address is a FQDN that was configured with a TLS Certificate, then enable the option Certify Server Identity.
  • Check-in with server: This setting is the time interval between the synchronization cycle of the Primary EV Reach Server. This mainly defines how often the Secondary Server will contact the Primary Server for any setting updates and policy changes.
  • Name this site: Enter the name of the client site. This name is used during reporting of events and to categorize accessible computers from this site.
  • Redirect the following Services: Services that will redirect to the Primary EV Reach Server:
    • Global Policies Assignment - All Global Policies for this site are provisioned via the Primary EV Reach Server.
    • Site Access via EV Reach Gateway Services - Grant remote management services of this site’s machines to the Primary EV Reach Server (ON by default).
    • Site Audit Reporting - Forward all auditing events to the Primary EV Reach Server.
  • Test Connection with Primary: Once the relationship between the Primary and Secondary EV Reach Server is configured, click this button to confirm proper connectivity with the Primary EV Reach Server. If the test fails, review the error message to make adjustments.

4. Finalize the site configuration.

  • Once the relationship is configured, start the EV Reach Server service via the Server Controls tab.

The client site can now be completely managed remotely from within the Primary EV Reach network.

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