EV Reach Remote Control - Overview

Last modified on 2024/03/21 11:00

EV Reach's Remote Control offers system administration and collaborative tools so IT departments can solve technical issues remotely. The Remote Control features a Task manager, a Command prompt, a File manager, a Chat system, Screen capture and video recording, Power management, Windows Auto-Login.

EV Reach Task Manager

The EV Reach Task Manager provides additional functionality not found in the native Windows Task Manager.

See Find out more.

image120-2.png

EV Reach Remote Command

The EV Reach Remote Command console feature provides a command prompt access to any remote machine. The console can be started as the administrator or as the remote user.

See Find out more.

2017-11-22_12-36-07.png

The File Manager

View, send and receive files from the remote file system with the File Manager.

See Find out more.

image143-1.png

Chat and Push Messages

Stay connected with your users through EV Reach Chat and Push Notifications.

See Find out more.

2017-11-22_16-10-15.png

Audio Chat

Initiate a VoIP chat session through a remote control session. This feature requires a microphone and speaker on both the admin and remote client side.

To activate an Audio Chat session, click the Audio Chat button in the Connection Controls ribbon:

2017-11-22_16-56-57.png

The remote client will get a prompt to accept the voice call:

2017-11-22_16-02-12.png

Once the remote user accepts the call a static window will appear on the user's end, notifying them of the active call in place:

2017-11-22_16-02-59.png

Power Options

The Power Options dashboard is an at-a-glance screen that provides a complete status of the workstation with added actions like reboot to safe mode and logging a user off.

See Find out more.

2017-11-22_15-55-02.png

Screen Capture

Use EV Reach RC to record, take a screenshot, or print the screen.

Screen capturing tools

Access the screen capturing tools in the Tools tab of the Command Bar while in a remote control session.

image173-1.png

Screen Recording

EV Reach RC can record a remote control session to AVI or MOV format.

Accessing Video Settings

Click the Record drop-down button 

image174-1.png

 or go to Settings --> Video Capture Settings

image175-1.png

The following settings are available:

  • Output Quality- This changes the output resolution of the video
  • Maximum frames per second- This will determine how many samples will be taken in one second
  • Scale Output- This setting changes the aspect ratio of the video
  • Open the video folder when completed- This setting will open the folder where the video is saved when the recording is completed

Starting a recording

There are three options for starting a recording:

Click Record button in the Tools tab on the Command Bar.

image176-1.png

Right click a computer thumbnail in the Monitoring View.

See Find out more.

image177-1.png

Saving a Recording

You can save video recordings in WebM/VP8m, AVI, MP4/H.264, MKV/H.264.

image178-1.png

Monitoring and stopping video recording

This icon will appear in the status bar when a recording is in progress

image179-1.png

Click the recording button to show a list of in progress recording and click on a recording to stop it

image180-1.png

The video will be saved in the location specified.

Screenshots

Use the Screenshots button to take a quick picture of the screen and save it to JPEG, PNG or BMP format

image181-1.png

Screen Printing

Print a screenshot quickly with Print button

image182-1.png

Windows Auto-Login

Windows Auto Admin Login is a Windows feature that allows an administrator to specify an account to automatically log in as. This is useful for administrative tasks that require automation, large lab environments or kiosk-based workstations. EV Reach RC allows you to access the Auto Admin settings and change them.

Accessing Auto Admin Login settings

Auto Admin Login can be accessed from 2 locations

Power Options Dashboard

Use the Logoff User drop-down click Manage Auto Login. See the section Power Options.

image171-3.png

Power Options drop down menu

Use the Power Options drop down menu in the Tools tab of the Command Bar and select Configure Auto Login

image183-1.png

Auto Login Configuration

Select the Turn Windows Automatic Login ON box to reveal the settings.

image172-3.png

The settings include

  • User Name- This is the account that the system will use to automatically log in
  • Password- This is the password to the account that the system will use to automatically log in
  • Force Auto Login after Logoff- If the system is logged off, Windows will automatically log back in

Note: Windows Auto Login stores the password in clear text in the registry.

Tags:
Created on 2023/07/12 14:02
Powered by XWiki © EasyVista 2024