Timeslots are used to define specific periods for configuration items (CI):

• Notification periods, control periods and availability periods for hosts and services.
• Availability periods for user services.

Notes

• When a timeslot is defined for a company, it will be visible to all of the company's lower-level sites in the company tree.
• You can also define notification timeslots in contacts.

Best Practice

• Define timeslots at the highest level of the company tree so that they can be inherited by the lower levels.
• Control periods and notification periods should be defined 24/7 so that you can receive notifications 24 hours a day, every day of the week.

Menu access

Configuration > General > Timeslots

Screens description

Name: Name of the timeslot.

By default for: Used to indicate whether the timeslot is the default one for configuration items (CI):

• For controls and notifications: timeslot for hosts and services.
• For calculating availability: timeslot for hosts, services and user services.

Definition: List of periods defined for each day of the week.

• You define a period by entering the start and end times, separated by a dash.
• You can define multiple periods for each day of the week. These must be separated using a comma.

Description: Description of the timeslot.

Procedure: How to create a timeslot

Step 1: Select the company where you want to implement the new timeslot

SelectCompanyInCompanyTree_Procedure

Step 2: Create the new timeslot

1. Select Configuration > General > Timeslots in the menu.

2. Click Add.

3. Specify the information on the new timeslot.

4. Click Apply.

The timeslot will be created. It will be applied to the company and its lower-level sites.