EV Observe - Configure Timeslots

Last modified on 2023/08/07 12:31

Timeslots are used to define specific periods for configuration items (CI):


  • When a timeslot is defined for a company, it will be visible to all of the company's lower-level sites in the company tree.
  • You can also define notification timeslots in contacts.

Best Practice

  • Define timeslots at the highest level of the company tree so that they can be inherited by the lower levels.
  • Control periods and notification periods should be defined 24/7 so that you can receive notifications 24 hours a day, every day of the week.

Menu access

Configuration > General > Timeslots

Screens description


Name: Name of the timeslot.

By default for: Used to indicate whether the timeslot is the default one for configuration items (CI):

  • For controls and notifications: timeslot for hosts and services.
  • For calculating availability: timeslot for hosts, services and user services.

Definition: List of periods defined for each day of the week.

  • You define a period by entering the start and end times, separated by a dash.
  • You can define multiple periods for each day of the week. These must be separated using a comma.


  • 09:00-18:00: Period from 9 am to 6 pm.
  • 09:00-12:00,14:00-19:00: Two periods defined for a single day, from 9 am to 12 noon and from 2 pm to 7 pm.

Description: Description of the timeslot.

Procedure: How to create a timeslot

Step 1: Select the company where you want to implement the new timeslot


1. Go to the Web app.

2. Select the company from the company tree structure.


  • The selected company must be associated with a Box.
  • You can create a new company. Open url.png See the procedure

    Company tree structure.png

Step 2: Create the new timeslot

1. Select Configuration > General > Timeslots in the menu.

2. Click Add.

3. Specify the information on the new timeslot.

4. Click Apply.

The timeslot will be created. It will be applied to the company and its lower-level sites.

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