EV Observe - Reports - Widget Reports

Last modified on 2023/06/15 11:56

Widget reports are reports dedicated to defining the scope of certain types of Dataviz widgets.

Each Widget report:

  • Is grouped in a category depending on whether it belongs to the internal IT infrastructure of the company and its sites, or whether it belongs to a customer's IT infrastructure. Open url.png See the description
  • Is built using a template. Open url.png See the list
  • Is used by a type of widget. Open url.png See the list

Widget report categories

ReportCategory_List

Category Description
Customer base for internal use Consolidated group of reports for the entire customer IT infrastructure shared with internal users based on the sending policy defined.
Customer base for external use Group of reports shared with each of the customers based on the sending policy defined.
Internal IT Group of reports for the internal IT infrastructure shared with internal users based on the sending policy defined.

List of templates

WidgetReport_List

Template Description Used by widget
Diagram Used to display flows and diagrams illustrating the deployment of configuration items (CI) in the IT infrastructure. Diagram
Weather map - Hosts Used to configure a geographical map to display the location of configuration items (CI) in the IT infrastructure. World Map
Status List Used to configure the list of statuses of configuration items (CI) in the IT infrastructure. Status List.
Weather map - User services Used to configure a geographical map to display the location of configuration items (CI) in the IT infrastructure. World Map
Host and Service categories Used to configure the state of the IT infrastructure via an overview by configuration item category. IT asset monitoring (by category)
User services, hosts and service checks Used to configure the state of the IT infrastructure via an overview by configuration item family, i.e. hosts, services, user services. IT asset monitoring (by service type)

Notes

CommonNotes

  • Report categories are defined by EasyVista.
    • You cannot add new ones.
    • You must select the category before creating a new report. You cannot modify it subsequently. Open url.png See the procedure
  • Templates are provided by EasyVista.
    • You cannot add new ones or modify their structure.
    • The templates available will depend on the report category.
    • The creation of a report will not lead to the creation of a template. You will simply be able to define its scope and use.Open url.png See the procedure
  • The tabs available and the information to be specified will depend on the template.

Menu access

Configuration > Reporting

Note:

  • Widget reports whose visibility is private can only be accessed by their creator.
  • You access Widget reports in the Dataviz menu.

Screens description

General information

GeneralInformationTab

   You select the report category when creating the report. You cannot modify it subsequently.

          Report - General information tab.png

Title: Name of the Widget Reports.

Created by: Name of the user who created the Widget Reports followed by the creation date.

Upd by: Name of the user who last modified the Widget Reports followed by the modification date.

Visibility: Visibility of the Widget Reports.

  • Padlock open icon.png Public: Reports contain only public data and can be consulted by all users. 
  • Padlock close icon.png Private: Reports can contain both public and private data and can be consulted only by its creator.

Type: Type of report.

Caution: If you modify the type of an existing report, its current configuration will be lost definitively.

  • Reporting - Report icon.png Report: Activity reports displaying SLA data and CI capacity.
  • Reporting - Widget icon.png Widget: Reports for defining the scope of certain types of Dataviz widgets.

Template: Template used by the Widget Reports. Open url.png See the list

Note: The templates available will depend on the category to which the Widget Reports belongs.

Fields displayed based on the template

  • Status to be confirmed:
  • Maintenance
  • Acknowledged events:
  • Opened ticket: 

Company / Site

CompanyTab

List of companies and sites to be included in the scope of the Widget Reports.

  • You can select multiple companies at the same time based on their VIP level (By category option) or you can manually select the ones you want from the list (By company option).

Hosts

HostTab

List of host categories to be included in or excluded from the scope of the Widget Reports.

  • You can filter hosts by business impact, tag and status.
  • You can select multiple hosts at the same time based on the category to which they belong (By category option) or you can manually select the ones you want from the list (By host option).

example  Host categories: Wi-Fi terminals, cameras, printers, UPS

Note: You can only select hosts manually for the Internal IT report category. If this is the case, only hosts associated with the companies selected in the Company / Site tab will appear.

Services

ServiceTab

List of services to be included in or excluded from the scope of the Widget Reports.

  • You can filter services by business impact.
  • You can select multiple services at the same time based on the category to which the associated hosts belong (By category option) or you can manually select the ones you want from the list (By service option).

Note: You can only select services manually for the Internal IT report category. If this is the case, only services associated with the hosts selected in the Hosts tab will appear.

User services

UserServiceTab

List of user services to be included in or excluded from the scope of the Widget Reports.

  • You can filter user services by business impact.
  • You can select multiple user services at the same time based on the category to which they belong (By category option) or you can manually select the ones you want from the list (By user service option).

Note: You can only select user services manually for the Internal IT report category. If this is the case, only user services associated with the companies selected in the Company / Site tab will appear.

Procedures

How to create a new Widget report

CreateReport_CommonProcedure

Step 1: Select the company where you want to implement the new Widget Reports

SelectCompanyInCompanyTree_Procedure

1. Go to the Web app.

2. Select the company from the company tree structure.

Notes:

  • The selected company must be associated with a Box.
  • You can create a new company. Open url.png See the procedure

    Company tree structure.png

Step 2: Create the new Widget Reports

1. Select Configuration > Reporting in the menu.

2. Select the category of the Widget Reports, e.g. customer base for internal use, customer base for external use or internal IT.

          Reporting - Categories.png

3. Click Add.

4. Specify the information for the Widget Reports.

  • Select the Reporting - Widget icon.png Widget type.
  • Select the template you want.
  • Specify the information required in the General information tab.
  • Select each tab and define the scope of the Widget Reports.

Note:

  • The tabs available and the information to be specified will depend on the selected template.
  • The hosts and user services displayed will depend on the selected companies or sites. The services displayed will depend on the selected hosts.

Tabs displaying the table of categories:

  • Click - in the left pane to exclude the category.
  • Click in the right pane to include the category.

example  

  • Exclude the Printer category
  • Include the Camera category
    Select categories from table.png

How to use a Widget report

1. Select the Dataviz menu.

2. Create or modify a Dataviz using the widget type associated with the template.

The list of existing reports will appear.

3. Click Edit icon.png next to a report to define the scope of the widget.
        Widget associated to reporting.png
        Widget associated to reporting - Configuration.png

4. For reports associated with the Diagram widget, the graphic editor will open in a new Web browser tab.

  • Create or modify the CI deployment flows or diagrams of the report.
  • Click Save disk icon.png in the graphic editor title bar to save your modifications.
            Widget Diagram associated to reporting - Save configuration.png
  • Close the Web browser tab.
    You will return to the Dataviz. The flows and diagrams of the widget will automatically be refreshed in the Dataviz.
            Widget Diagram associated to reporting - Result.png
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