EV Observe - Reports

Last modified on 2023/03/23 12:24

Reports include:

  • Activity reports that display SLA data as well as the capacity of configuration items (CI) present in the IT infrastructure.
  • Widget reports dedicated to defining the scope of certain types of Dataviz widgets.
     

Each report:

  • Is grouped in a category depending on whether it belongs to the internal IT infrastructure of the company and its sites, or whether it belongs to a customer's IT infrastructure. Open url.png See the description
  • Is built using a template. Open url.png See the list of templates

Report categories

ReportCategory_List

Category Description
Customer base for internal use Consolidated group of reports for the entire customer IT infrastructure shared with internal users based on the sending policy defined.
Customer base for external use Group of reports shared with each of the customers based on the sending policy defined.
Internal IT Group of reports for the internal IT infrastructure shared with internal users based on the sending policy defined.
EndReportCategory_List

List of templates

Activity reports

ActivityReport_List

Template Description
Capacity analysis Used to view hosts that are underutilized or overutilized and to anticipate saturation, i.e. maximum capacity attained.
Availability analysis Used to view the availability of the selected user services (IT weather) and hosts over a given period, as well as trends over the previous months.
Performance analysis Used to view the availability of the selected hosts over a given period, as well as the performance of associated services.
Checkpoint consumption Used to view hosts and associated services for the selected companies.
Live status Used to view the current status of services associated with the selected hosts.
User services availability report per day Used to view the availability of the selected user services (IT weather) and hosts over a given period, with daily values.
EndActivityReport_List

Widget reports

WidgetReport_List

Template Description Used by widget
Diagram Used to display flows and diagrams illustrating the deployment of configuration items (CI) in the IT infrastructure. Diagram
Weather map - Hosts Used to configure a geographical map to display the location of configuration items (CI) in the IT infrastructure. World Map
Status List Used to configure the list of statuses of configuration items (CI) in the IT infrastructure. Status List.
Weather map - User services Used to configure a geographical map to display the location of configuration items (CI) in the IT infrastructure. World Map
Host and Service categories Used to configure the state of the IT infrastructure via an overview by configuration item category. IT asset monitoring (by category)
User services, hosts and service checks Used to configure the state of the IT infrastructure via an overview by configuration item family, i.e. hosts, services, user services. IT asset monitoring (by service type)
EndWidgetReport_List

Notes

CommonNotes

  • Report categories are defined by EasyVista.
    • You cannot add new ones.
    • You must select the category before creating a new report. You cannot modify it subsequently. Open url.png See the procedure
  • Templates are provided by EasyVista.
    • You cannot add new ones or modify their structure.
    • The templates available will depend on the report category.
    • The creation of a report will not lead to the creation of a template. You will simply be able to define its scope and use.Open url.png See the procedure
  • The tabs available and the information to be specified will depend on the template.
EndCommonNotes
  • Reports can be consulted in private or public mode.
    • In public mode, reports will contain only public data and can be consulted by all users. This is indicated by Padlock open icon.png.
    • In private mode, reports can contain both public and private data and can be consulted only by its creator. This is indicated by Padlock close icon.png.
  • You can define reports for a site or for a customer. They will not be inherited by the subsites of the company.
  • Reports are generated in a given language. You can customize them using elements from the selected company.

Caution

  • If you modify the type of an existing report, i.e. activity report or widget report, its current configuration will be lost definitively.

Menu access

Configuration > Reporting

Note:

  • Reports whose visibility is private can only be accessed by their creator.
  • You can consult existing activity reports in the Monitoring > Reports menu.
  • You access Widget reports in the Dataviz menu.

Screen description

          Reporting.png

(1) Report categories - Open url.png See the description

(2) List of reports

  • Note: Only for activity reports  Period / Frequency / Sending: Used to indicate how reports are sent based on the sending policy defined
    • Mail icon.png indicates that reports are sent by email
    • Download icon.png indicates that reports are available for downloading from a shared folder
  • Name of the user who created the report
  • Last date on which the report was sent
     

Functionalities

  • Click one of the reports to display the window for configuring the report.
    • Used to modify general information and the scope of the report.
    • Note: Only for reports associated with the Diagram widget  Open the graphic editor to configure the contents of the report.
  • Trash icon.png: Used to delete the selected report.

Procedure: How to create a report

Step 1: Select the company where you want to implement the new report

SelectCompanyInCompanyTree_Procedure

1. Go to the Web app.

2. Select the company from the company tree structure.

Notes:

  • The selected company must be associated with a Box.
  • You can create a new company. Open url.png See the procedure

    Company tree structure.png

Step 2: Create the new report

1. Select Configuration > Reporting in the menu.

2. Select the category of the report, e.g. customer base for internal use, customer base for external use or internal IT.

          Reporting - Categories.png

3. Click Add.

4. Specify the information for the report.

  • Select each tab and define the scope of the report.

Note: The tabs available and the information to be specified will depend on the type and template selected.

Tabs displaying the table of categories:

  • Click - in the left pane to exclude the category.
  • Click in the right pane to include the category.

example  

  • Exclude the Printer category
  • Include the Camera category
    Select categories from table.png

Best Practice icon.png  Note: Only for activity reports Display a preview of the report to check its contents.

  • Click Preview at the top of the configuration window.
    The report will be generated and displayed in a new Web browser tab.
  • Check the contents of the report and correct its configuration if required.

5. Click Apply to save the configuration of the report.

The new report will be created.

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