EV Observe - Value Widget

Last modified on 2023/03/23 12:23
Contents

EV Observe - Widget - Value icon.png This type of widget is used to display the last known metric value of a configuration item (CI).

  • The value is displayed in color, i.e. green, orange or red, so that users can detect changes in the CI (host / service) status easily.
  • You can display a gauge so that users can see the service's warning and critical thresholds quickly.
  • You can toggle from a view displaying the metric value to another displaying the gauge.
  • You can display the details of the metric in a chart.

Examples

Uses

  • Monitor disk space
  • Identify unusual application bandwidth usage using NetFlow
  • Monitor the time required for accessing an application website
     

Display metrics as values and in a gauge

Widget Value - Example.png
  • (1) The number of unallocated tickets is displayed as a value. The value is below the warning and critical thresholds. As such, it appears in green.

Widget Value - Example - Unallocated tickets.png

  • (2) The number of tickets closed this week is displayed as a value. The value is equal to the critical threshold. As such, it appears in red.

Widget Value - Example - Closed tickets.png

  • (3) The number of R&D tickets is displayed as a value. The value is below the warning and critical thresholds. As such, it appears in green.

Widget Value - Example - RD tickets.png

Notes

  • The data is displayed as raw data.
  • You cannot modify the minimum and maximum values that will delimit the gauge as well as the warning and critical thresholds if they were defined in the configuration of the CI.

Best Practice

  • Add a title to the widget header to indicate the metric displayed. Open url.png See the detailed procedures

List of properties

          Widget Value - Configuration.png

Hosts/Services: List of hosts/services based on the filters applied to the company, tags and categories.

Metric: List of metrics defined for the selected CI.

example  

  • Host 172.238.100.4, Disk input/output service: Metrics available are Read speed, Write speed
  • Host 172.238.100.4, Network traffic service: Metrics available are Incoming traffic, Outgoing traffic, Number of packets in error

Statistics: Types of statistics available for the selected metric.

example  Raw data, Average

Minimum value / Maximum value: Values used to delimit the gauge.

  • You cannot modify values if they were defined in the configuration of the CI.

Warning threshold / Critical threshold: Values used to display the metric in orange or red when the threshold is reached.

  • You cannot modify thresholds if they were defined in the configuration of the CI.

Widget toolbar

Note: You can toggle between the two views by clicking the Minimize or Maximize option.

          Widget toolbar.png

Details

The details of the metric appear in a popup window in a chart displaying the current metric value and warning and critical thresholds.
Note: The data displayed is from the Details form of the CI (host/service).

          Widget Value - Example - Closed tickets.png

Functionalities

  • Display values when the cursor hovers over the chart.
  • Modify the metric to be displayed. All metrics defined for the CI will appear.
  • Modify the type of statistics to be displayed, e.g. average, raw data, etc.
  • Modify the analysis period using the calendar.
  • Export data in CSV, XLSX or JSON format and/or export the chart in JPG, PNG or PDF format by clicking Download icon.png

Minimize

This view only displays the metric value.

  • The metric value displayed will change color when the warning and critical thresholds are reached.

          Minimize view.png

Maximize

This view displays a gauge delimited by the minimum and maximum values specified. The metric value appears in the gauge.

  • The gauge displays warning and critical thresholds in orange and red bands respectively.
  • The gauge and the metric value displayed will change color when the warning and critical thresholds are reached.

          Maximize view.png

Procedure: How to configure the widget

Step 1: Add the widget to the Dataviz

1. Click and drag the Value widget to the workspace in the graphic editor.

2. Select the metric you want to display in the Dataviz.

Best Practice icon.png  

  • Use Company icon.png and Children company icon.png to filter CIs for the current company or child companies.
  • Use the search field to filter CIs for categories and tags.

The list of metrics available for the selected CI will appear.

  • Select the relevant metric you want.
    The values that will delimit the gauge as well as the warning and critical thresholds defined in the configuration of the CI will appear.
  • Select the type of statistics you want.
     

Step 2: Configure the widget

Note: Only if the values that will delimit the gauge as well as the warning and critical thresholds were not defined in the configuration of the CI.

1. Specify the minimum and maximum values for the metric that will delimit the gauge.

Gauge configuration.png
  • (1) Minimum value in the measurement unit of the metric
  • (2) Maximum value in the measurement unit of the metric
  • (3) Warning threshold, represented by an orange band
  • (4) Critical threshold, represented by a red band

2. Specify the warning and critical thresholds for the metric.

3. Click Apply.

The selected metric will be displayed in the Dataviz.
 

Step 3: Customize the widget

CustomizationWidget_GeneralProcedures

     Open url.png See the detailed procedures

1. You can modify the widget title and add an image to the header.

2. You can resize and move the widget.

3. You can click Tools icon.png in the widget title bar and select Edit from the contextual menu.

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