This type of widget is used to display the state of IT assets in an overview by set of service type configuration items (CIs), i.e. hosts, services and user services.

• Colored dots in each set of service type CI show, for each company and its sites, the current status and the number of corresponding CIs.

Examples

Uses

• Provide an overview of the state of a multi-site scope or multi-customer scope and allow close monitoring of IT assets and user services
   

Display statuses by set of service type CIs

(1) The status of the user service is OK for the DataCenter company: the service is operating normally. (2) The status of six hosts is Undefined for the DATACORE company: the hosts are unknown to monitoring or no information is being reported. (3) The status of four services is Warning for the DataCenter company: the services are operational but require close monitoring. (3) The status of two services is Critical for the Factory company: the services are non-operational.

Notes

• This widget is based on a reporting that is built using the User services, hosts and service checks template. You configure the reporting scope in the Configuration > Reporting menu.
• The data displayed includes the visible scope for the logged-in user, independently of the parent company of the Dataviz.

List of properties

Table: List of reportings that is built using the User services, hosts and service checks template.

• Click  to modify the widget scope.
  Note : The data displayed is from the reporting configuration in the Configuration > Reporting menu.

Widget toolbar

Widget header

• Full screen: Used to display the widget in full screen mode, e.g. on a flat-screen TV.
  • Click Quit full screen at the top right or press the <Esc> key on your keyboard to return to the normal display.

Widget footer

• Browse through pages using  and
• Number of rows to be displayed in the table, using the drop-down list

Functionalities of the table

• You can click one of the column headers to sort the rows in the report.
  • A horizontal line will appear above the header of the selected column.
         

Procedure: How to configure the widget

Step 1: Configure the reportings displaying the overview for IT assets by CI family

1. Select Configuration > Reporting in the menu.

2. Create or modify a Widget type reporting built using the IT asset monitoring (by service type) template.

3. Configure the reporting scope by specifying information in the different tabs.  See the description

4. Repeat the same operations for each overview for IT assets by CI family you want to display in your Dataviz.
 

Step 2: Add the widget to the Dataviz

1. Click and drag the IT Asset Monitoring (Family) widget to the workspace in the graphic editor.

All reportings built using the IT asset monitoring (by service type) template will be displayed.

2. Select the reporting you want to display in the Dataviz.

• If the Dataviz is in public mode, only the reportings whose visibility is public will be displayed.
• If the Dataviz is in private mode, all reportings whose visibility is both public and private will be displayed.
   

3. Click Validate.

The overview for IT assets by CI family configured using the selected reporting will appear.
 

Step 3: Customize the widget

CustomizationWidget_GeneralProcedures