The reporting of indicators is used to communicate information on the performance and availability of the information system. This is done in two ways.

• Using easily understandable summarized reportings: This is used to view activity reports including SLA reports and capacity reports. They are intended for executive committees and operational departments.

• Using Dataviz: This is used to perform monitoring using EV Observe metrics dynamically and in real time. Dataviz enable you to customize business dashboards using widgets and share them using a link that does not require user authentication. These are intended for the Service Desk, software managers, General Management and end customers.