EV Observe - Collect Data - Overview
The Box monitors information system hosts such as servers and routers at regular intervals by collecting a set of data (metrics and indicators) defined using services.
Services are deployed using service templates available in the Catalog.
- Each service has its own configuration, e.g. warning threshold, critical threshold, control intervals, notification triggers, availability information, etc.
- Some of this information is inherited from service templates. It is automatically preloaded and can be customized, e.g. arguments, periods, control intervals, warning thresholds and critical thresholds, etc.
- Certain services require you to configure monitoring prerequisites before they can be used.
Caution
- New and modified services are only taken into account when the Box configuration is updated.
Procedure
How to deploy a service using a service template
InstantiateServiceFromServiceTemplate_Procedure
Prerequisites
If the service is deployed using a service template associated with one of the categories or protocols below, you must configure prerequisites. See the procedures specific to each category or protocol.
- Amazon Web Services (AWS)
- Apache
- Azure and Office 365
- IBM AS/400
- Linux
- Microsoft Windows
- MS SQL Server
- NetFlow
- Oracle
- sFlow
- SNMP Traps
- Veeam
- VMWare
- WinRM
Step 1: Create the new service in the Web app
1. Select the company where the new service will be implemented.
- Go to the Web app.
- Select the company from the company tree structure.
Note:
- The selected company must be associated with a Box.
- You can create a new company.
See the procedure
2. Create the new service associated with the selected company.
- Select Configuration > Services > List in the menu.
- Select the Mode: Box tab or Mode: Agent tab depending on how you want to implement the service.
- Click + Add.
- Select the service template for deploying the new service from the drop-down list.
The information inherited from the service template will automatically be preloaded. This includes arguments, periods, control intervals, warning thresholds and critical thresholds. - Specify the name of the new service in the Name field.
- Note: The default value is the name of the service template.
- Note: The default value is the name of the service template.
Step 2: Configure the service
1. Select each tab and specify the information on the service.
- Availability and checks tab
- The fields and parameters to be specified depend on the selected service template.
- Notifications tab
- Click Yes to enable notifications.
Notification properties will appear for the component. - Select the statuses whose notifications you want to receive.
- Select the period for which you want to receive notifications. Note: Only for services and hosts.
- Select the notification contact in the Level 1 contact(s) and contact group(s) section.
- Click Yes to enable notifications.
- Relations tab
- You must associate a host with the service.
2. Click Apply.
The new service will be created.
Step 3: Update the configuration of the Box
Note: The service will only be taken into account when the configuration is updated.
EndInstantiateServiceFromServiceTemplate_Procedure