EV Observe - Collect Data - Overview
The Box monitors information system hosts such as servers and routers at regular intervals by collecting a set of data (metrics and indicators) defined using services.
Services are deployed using service templates available in the Catalog.
- Each service has its own configuration, e.g. warning threshold, critical threshold, control intervals, notification triggers, availability information, etc.
- Some of this information is inherited from service templates. It is automatically preloaded and can be customized, e.g. arguments, periods, control intervals, warning thresholds and critical thresholds, etc.
- Certain services require you to configure monitoring prerequisites before they can be used.
Caution
- New and modified services are only taken into account when the Box configuration is updated.
Procedure
How to deploy a service using a service template
InstantiateServiceFromServiceTemplate_Procedure
Prerequisites
Certain services require you to configure monitoring prerequisites before they can be used. In this case, you will find a detailed procedure specific to the service.
Step 1: Create the new service in the Web app
1. Select the company where the new service will be implemented.
- Go to the Web app.
- Select the company from the company tree structure.
Note:
- The selected company must be associated with a Box.
- You can create a new company.
See the procedure
2. Create the new service associated with the selected company.
- Select Configuration > Services > List in the menu.
- Select the Mode: Box tab or Mode: Agent tab depending on how you want to implement the service.
- Click + Add.
- Select the service template for deploying the new service from the drop-down list.
The information inherited from the service template will automatically be preloaded. This includes arguments, periods, control intervals, warning thresholds and critical thresholds. - Specify the name of the new service in the Name field.
- Note: The default value is the name of the service template.
- Note: The default value is the name of the service template.
Step 2: Configure the service
1. Select each tab and specify the information on the service.
- Availability and checks tab
- The fields and parameters to be specified depend on the selected service template.
- Notifications tab
- Click Yes to enable notifications.
Notification properties will appear for the component. - Select the statuses whose notifications you want to receive.
- Select the period for which you want to receive notifications. Note: Only for services and hosts.
- Select the notification contact in the Level 1 contact(s) and contact group(s) section.
- Click Yes to enable notifications.
Step 3: Select hosts linked to the service
1. Go go the Relations tab.
2. Select each host monitored by the service.
3. Click Apply.
The new service will be created and will be linked to the selected hosts.
Step 3: Update the configuration of the Box
1. Generate the configuration of Box, via the Configuration > General > Generation menu.