Self Help Widget


Apps - Widget - Self Help icon.png This widget belongs to the EasyVista category in the widget library. It enables you to integrate Product name - ev Self Help.png resolution scenarios within a Product name - ev sas.png app. The content displayed can be a Support or operating procedure or a project used to organize several procedures.

    Open url.png  See:

Notes

    Open url.png  See General remarks on widgets.

Example

The Standard Service Workplace template displays a portal that integrates Product name - ev Self Help.png resolution scenarios.

When you click the software icon Software icon.png followed by the Word icon Word icon.png, several help procedures will appear. When you click Create new document, this:

  • Displays the details of the procedure.
  • Enables you to access several functionalities: obtain a link to share the procedure; send a message to the procedure's author; create a call-back request for the current procedure.

See the screens

Self Help portal.png

FIX Self Help - Example Office 1.png

FIX Self Help - Example Office 2.png

List of properties

Content

Data source: Product name - ev Self Help.png data source associated with the widget. 

  • The drop-down list displays only EasyVista Self Help data sources.
  • To modify the data source or to view its contents, you should click Apps - Edit icon.png.
  • To define a new data source, click Apps - Add datasource icon.png Add Data Source in the Objects pane.

Theme: Name of the Product name - ev Self Help.png theme to be used.

  • The default theme will be used if you do not specify this field.
     

Allow Log: Used to indicate if the Report button should be displayed on the Product name - ev Self Help.png portal (box is checked) or not (box is not checked).

Allow Post-it: Used to indicate if the Comment button should be displayed on the Product name - ev Self Help.png portal (box is checked) or not (box is not checked).

Allow Map: Used to indicate if the Overview button should be displayed on the Product name - ev Self Help.png portal (box is checked) or not (box is not checked).

         Portal - Display buttons.png

Allow Pause: Used to indicate if the Pause button should be displayed (box is checked) or not (box is not checked). This button is used to pause a procedure and run it again at a later time.

Add More Parameters: List of additional parameters that are automatically inserted at the end of the project URL.

  • Only parameters and themes managed by Product name - ev Self Help.png are processed. Open url.png See the list.
  • You should separate parameters using the ampersand &.

    Example documentation icon FR.png  

  • Parameters: &debug=true&myparam=blue
  • URL to be run: demo/selfhelp
    ==> Full URL: demo/selfhelp&debug=true&myparam=blue

Theme

   Open url.png  See the description of properties.

List of parameters

Option Context Description Expected value Default value
gobackref=true|false Project Redirect to the calling page or referrer page when leaving the portal false
returnurl=url Project/Procedure Go to a fixed page when leaving the portal/Go to a fixed page when leaving the procedure (abnormal end) Encoded URL of a page
stopurl=url Procedure Go to a fixed page when leaving the procedure (normal end) Encoded URL of a page
stopToReferrer=true|false Procedure Redirect to the calling page or referrer page when leaving the procedure (normal end) false
returnToReferrer=true|false Procedure Redirect to the calling page or referrer page when leaving the procedure (abnormal end) false
debug=true|false Procedure Display a link to a debug window false
Tags:
Last modified by Unknown User on 2019/09/10 18:32
Created by Administrator XWiki on 2017/11/27 11:06

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