Service Apps Templates


Notes:
  • From the version Autumn 2020, all templates are directly installed from the Service Apps library. You just have to download reports from the wiki.   Open url.png See How to create an app using the template library.
  • All templates comply with Web Content Accessibility Guidelines level AA recommended by the European Union. They must be therefore be installed with Service Apps Oxygen 2.1 or later.
  • To enjoy all of the functionalities, some templates may require the later Oxygen version indicated at the top of this page.

Service Apps provides you simple ready-to-use templates that you can customize easily in order to create apps that correspond to the needs of your users.

  • Each documentation includes the description of the template and a procedure with all the components you need to install the app.
  • Templates may be available in Desktop and Mobile versions
     

Alphabetical list

QuickAccess

Last publications

Service Desk With KPIs.png
Service Desk With KPIs
A ready-to-use Service Manager homepage for your Service Desk team that provides key performance indicators, news articles, ...
IT Health Status.png
IT Health Status
An app used to view the real-time availability of Service configuration items (CIs), to report any service disruption, ...
Self Service Portal.png
Self Service Portal
A portal used to find a solution to problems using a Self Help portal and a virtual agent, monitor the activity...

All templates

Micro Apps

Approval Management.png
Approval Management
An app used to approve incidents and service requests.
Asset Management.png
Asset Management
All relevant data to equipment in the IT infrastructure, with the possibility of creating an incident, moving a piece of equipment...
Available Inventory.png
Available Inventory
All relevant data to equipment and consumables in the IT infrastructure, with the possibility of placing orders and tracking them...
Change Management.png
Change Management
An app used to manage changes via a smartphone or a workstation...
Contract Management.png
Contract Management
All relevant data to contracts (budgetary data, duration, renewal conditions, etc.)
Corporate Directory.png
Corporate Directory
An app used to view the Corporate Directory and retrieve employee information quickly.
IT Health Status.png
IT Health Status
An app used to view the real-time availability of Service configuration items (CIs), to report any service disruption, ...
Mobile Tech Support.png
Mobile Tech Support
An app allowing a Support person to monitor his actions, create tickets on behalf of users...

Homepages

Service Desk Homepage.png
Service Desk
A ready-to-use Service Manager homepage for your Service Desk team that provides news articles, information, ...
Service Desk With KPIs.png
Service Desk With KPIs
A ready-to-use Service Manager homepage for your Service Desk team that provides key performance indicators, news articles, ...

Portals

Self Service Portal.png
Self Service Portal
A portal used to find a solution to problems using a Self Help portal and a virtual agent, monitor the activity...
Standard Service Workplace.png
Standard Service Workplace
A portal allowing a user to find answers to his questions, find solutions to his problems...

Dashboards

Executive.png
Executive
The various options for displaying information system dashboards...
ITSM.png
ITSM
A set of ready-to-use dashboards that display KPIs, lists and reports related to ITSM processes...
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Last modified by Christine Daussac on 2021/09/20 20:16
Created by Administrator XWiki on 2016/01/20 20:02

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