EasyVista KPI Data Source

Apps - Datasource - EasyVista KPI icon.png This type of data source belongs to the Applications category in the data source library. It enables to define a dynamic data source linked to an indicator defined in Product name - ev itsm.png via the parent query


 Open url.png  See General remarks on data sources.

  • An EasyVista KPI data source is always associated with an EasyVista Service Manager type connector.
  • The logged-in user sees only the Product name - ev itsm.png menu options authorized by its profile and associated with an indicator: contents of the authorized parents queries list.
            Open url.png  See Profile and Default Domain of Apps

Best Practice big icon.pngBest practices

  • You should use an Easyista KPI data source when it is linked to a KPI widget containing chronological data.
  • The indicator is not recalculated when data from the data source is updated. Its calculation frequency is completely independent. As such, you should not specify an automatic refreshment interval for the data source (using the Auto Refresh property) that is less than the indicator calculation frequency.


You want to view performance Product name - ev itsm.png indicators for the number of incidents created this week

  • Data source linked to the parent query of the indicator Number of incidents created this week (indicator calculated twice a day)
  • Display the data from the data source using a KPI widget
Product name - ev itsm.png data Display via a KPI widget
Apps - datasource EasyVista KPI - Example Datasource.png Apps - datasource EasyVista KPI - Example Chart.png

List of properties


Alias/Connector: EasyVista Service Manager type connector used by the data source.

Query: Parent query linked to an Product name - ev itsm.png indicator, used to load the data source.


Configure Field Types: Used to open the field editor that enables you to select data source fields and specify the type of each field, e.g. date, integer, etc. when this is not automatically detected.

  • The Apps - datasources Properties - Preview button.png button below the property shows the number of rows (max. 15) and columns extracted. Click to open the editor.
  • The button will display No data available as long as you have not selected any of the mandatory elements for the data source.
  • In edit mode, only the first 15 data source records are displayed.
  • In execute mode, all of the data source records are displayed.
  • Data in static data sources comes from the last file upload.
  • Data in dynamic data sources is refreshed when you open the app in edit mode.

Select First Row As Current Record: Used to indicate if the first record of the data source, when displayed in widgets, is selected by default (box is checked) or not (box is not checked).


No Data Message: This message is displayed when the data source does not contain any data.

  • Enter the code directly in the field or click Apps - Edit Html icon.png to open the text editor

Auto Refresh (Note: Only for dynamic data sources): Used to indicate the automatic refreshment interval for data from the data source in hours/minutes.

  • Data is automatically refreshed each time the app is run and each time the page is redisplayed, regardless of whether it is in execute mode or edit mode.
  • Caution: The updating of data requires additional activity on the Product name - ev sas.png platform.

    Best Practice icon.png

  • You should define an automatic refreshment interval only if the app is required to constantly display real-time data for long periods of time on screen.
             Example documentation icon EN.png  View dashboard data
  •  You should not specify an automatic refreshment interval if the app is only used for displaying a snapshot of data.
             Example documentation icon EN.png  Display a portal where catalogs can be consulted
Last modified by Unknown User on 2017/09/01 16:59
Created by Administrator XWiki on 2014/09/02 11:41


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