Global Search Result custom widget


Apps - Custom widget - Global search result icon.png This type of widget belongs to the Custom Widgets category in the widget library. It enables you to display the results for a Full-Text Search in the Product name - ev itsm.png Knowledge Base.

  • The search field (1) is initialized using a Global Search in KB custom widget or a Knowledge Base widget.
  • Results (2) are displayed in Line mode and sorted by relevance. To ensure optimal performance, only the first characters of each search result will be displayed.
          EVApps - Knowledge base search.png
  • When you click one of the search results, detailed information will appear in Form mode. This uses a dedicated EasyVista data source with a (1,1) master-detail relationship.
             EVApps - Knowledge base search - Detail

Notes

Open url.png  See General information on widgets

  • The Global Search Result custom widget is a specific type of Data Viewer widget configured to display search results in the EasyVista Knowledge Base.
  • You access the Knowledge Base using an EasyVista Knowledge Base data source. This must be the same data source as the one linked to the Global Search in KB custom widget or Knowledge Base widget used for the search field.
  • The configuration of the Line EVApps - Dataviewer - List Mode icon.png and Form display modes is predefined.
  • Rating stars Star on icon.png and Star off icon.png:
    • In Line mode, this is the average rating awarded to the article.
    • In Form mode, the rating can be modified.

List of properties

      Open url.png  See the properties of the Data Viewer widget.

Procedure

How to implement searches in the Knowledge Base

      Open url.png  See the procedure for the Knowledge Base widget.

Tags:
Last modified by Unknown User on 2017/01/06 09:34
Created by Administrator XWiki on 2015/06/16 07:37

Shortcuts

Recent Updates

Haven't been here in a while? Here's what changed recently:

-   Product name - ev itsm.png
-   Product name - ev sas.png

Interesting Content

How to Automate Integration
Add a Shortcut to an App
History
Quick Dashboard
Full text search - Stop Words

Powered by XWiki ©, EasyVista 2018