Welcome to the EasyVista Wiki
EV Service ManagerVersion: Autumn 2020
Parent queries / Views / Internal reporting tools: Scheduled alerts, Reports, Scheduled reports
Forms: Contextual Apps
Integrations: Technical Support Agent: Modern authentication ; Create an Azure AD Application with API Permissions
EV Self HelpVersion: Autumn 2020
Deploying a Self Help ProjectNEW
Best Practice of Procedures WritingComing soon
Online Studio: Licenses
Desktop Studio: Import Functionalities: Folder Import And FAQ Import
Templates
Service Apps: IT Health Status ; Service Desk
Incident Templates: Full History / Simplified History
Service Request Templates: Recipient Manager Validation / Recipient's department manager
Service AppsVersion: Autumn 2020
Service BotsVersion : Autumn 2020